Reviews Analysed
21
We Collect & Analyse Reviews
Envirofone
Experiences & Reviews
Envirofone is a UK-based company that buys and sells used mobile phones and tablets via an online platform. It offers online device valuation, handles device collection or postage and operates refurbishment and resale channels aimed at extending device life and reducing e-waste. Consumers researching Envirofone typically look for information on payment speed, payout fairness, postage options and communications during inspection and payment processes.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
5.0
Our Analysis
🎯
Service quality
Reviewers routinely report fast, reliable handling and prompt payments, often same-day or within a few days after device acceptance.
Share
Strong
30%
💰
Value for money
A minority of reviews mention payouts and pricing, typically noting fair or competitive payments for devices sold and affordable refurbished stock.
Share
Strong
8%
⚡
User experience
Users describe an easy online quote and postage workflow; one reviewer reported slow courier tracking but payment remained timely.
Share
Strong
20%
🔧
Product quality
Very few reviews discuss refurbished product quality; one reviewer explicitly noted satisfaction with a purchased refurbished device.
Share
Mixed
2%
📞
Communication
Multiple reviewers cite clear email updates and prompt messages when devices are received, tested and paid, aiding transparency during the process.
Share
Strong
10%
⭐
Overall experience
Most reviewers describe a positive overall experience, highlighting ease of use, speed of payment and an environmental focus on recycling.
Share
Strong
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
Great service — quick payment once device arrived
"I recently sold my iPhone to Envirofone and I’m really pleased with how smoothly everything went. I posted my device using their free Royal Mail Track..."
Tom
Trustpilot
Sep 30, 2025
Featured for: mentions tracking delay and same-day payment
An Eco-Friendly Option for Selling and Buying Mobile Devices
"I recently sold my old phone to Envirofone and had a great customer experience. The process was fast, simple, and hassle-free. All I had to do was visit their website, enter the details of my phone, get an instant quote, and then send it off using their free postage service. What impressed me most about Envirofone is how they're committed to being eco-friendly by encouraging people to recycle their phones instead of throwing them away in landfills. They refurbish old phones rather than letting them go to waste or putting additional strain on the planet's resources. Another excellent aspect of using Envirofone is that they don't just buy phones; they also sell refurbished ones at affordable prices in their online store. So if you need a new device but don't want to spend too much money buying brand new items, this could be an excellent option for you. Overall, I can definitely recommend Envirofone for anyone looking to sell or purchase refurbished mobiles. Their commitment not only helps reduce e-waste but also provides some peace of mind knowing you've made a green choice while enjoying a fantastic product!"
Ned
Collected.reviews
Nov 12, 2022
Featured for: highlights recycling, refurbished sales and value
Enviro phone such an excellent company
"Enviro phone such an excellent company Process easy Good level of payment for my old iphone 14 Paid out what they said they would ,unlike many other c..."
Jackie Meredith
Trustpilot
Sep 30, 2025
Featured for: calls out fair payout and communication
Awesome service
"Best price. Very quick processing. Payment same..."
John
Trustpilot
Sep 30, 2025
Featured for: emphasises best price and fast payment
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
j
jason shettler
trustpilot.com
Sep 30, 2025
Great service and a company I can trust
Great service and a...
T
Tom
trustpilot.com
Sep 30, 2025
Great service — quick payment once device arrived
I recently sold my iPhone to Envirofone and I’m really pleased with how smoothly everything went. I posted my device using their free Royal Mail Track...
J
Jackie Meredith
trustpilot.com
Sep 30, 2025
Enviro phone such an excellent company
Enviro phone such an excellent company Process easy Good level of payment for my old iphone 14 Paid out what they said they would ,unlike many other c...
D
Deborah Palmer
trustpilot.com
Sep 30, 2025
Fast efficient service
Fast efficient service. Kept up to date with em...
T
THERESA GILPIN
trustpilot.com
Sep 30, 2025
Brilliant service same day payment.
Brilliant service...
E
Elizabeth
trustpilot.com
Sep 30, 2025
Selling phone
...
J
Jean Selbie
trustpilot.com
Sep 30, 2025
Very straight forward way to ensure…
Very straight forward way to ensure mobile dev...
c
customer
trustpilot.com
Sep 30, 2025
Really easy to use
Really easy to use. Keep y...
H
Hannah Colton-Holling
trustpilot.com
Sep 30, 2025
Fab service!
Super easy to get a quote from and to send the phone in and ge...
K
Karen Carter
trustpilot.com
Sep 30, 2025
Great place to know of!
Very happy to have been able to safely dispose of my iPad and iPhone. Nice to get s...
C
Carla Finnigan
trustpilot.com
Sep 30, 2025
So quick,easy and simple
So quick,easy and simple. Payment was in my...
M
Mrs S
trustpilot.com
Sep 30, 2025
Easy process
Easy process, fast revi...
a
amanda
trustpilot.com
Sep 30, 2025
Very fast efficient service
Very fast efficient service . I have used envirophone before . I’m...
I
InPost
trustpilot.com
Sep 30, 2025
Excellent quick service.
Excellent quick service. A very fast proc...
M
Mr Mullen
trustpilot.com
Sep 30, 2025
Excellent service
I've sold many phones in the past to envirfone and had no problems with getting...
G
Gareth
trustpilot.com
Sep 30, 2025
Excellent service
Prompt, reliable, efficient service. Did exactly what...
L
Laura Howarth
trustpilot.com
Sep 30, 2025
Absolutely brilliant I returned phone…
Absolutely brilliant I returned phone last Thursday they messaged me today said they had received and were testing it then two hours later they sent m...
M
Malcolm Sanders
trustpilot.com
Sep 30, 2025
Great service
Great service. Sold my phone on line on da...
J
John
trustpilot.com
Sep 30, 2025
Awesome service
Best price. Very quick processing. Payment same...
M
Matt
trustpilot.com
Sep 30, 2025
Very convenient and simple service.
Very convenient a...
Conclusion
Reviewers consistently praise Envirofone for a straightforward online process, fast handling and prompt payments, often noting same‑day or next‑day payout after device acceptance. Communication is commonly described as clear, with email updates during receipt and testing. Several reviews highlight the company’s role in recycling and the option to buy refurbished devices, though few discuss refurbished product quality in detail. One reviewer reported slow postal tracking updates, but still received timely payment; this suggests courier choice can affect parcel transit rather than Envirofone’s processing.