Reviewers consistently praise Envirofone for a straightforward online process, fast handling and prompt payments, often noting same‑day or next‑day payout after device acceptance. Communication is commonly described as clear, with email updates during receipt and testing. Several reviews highlight the company’s role in recycling and the option to buy refurbished devices, though few discuss refurbished product quality in detail. One reviewer reported slow postal tracking updates, but still received timely payment; this suggests courier choice can affect parcel transit rather than Envirofone’s processing.
Examples from available reviews (Apr 2019 – Feb 2026).
Device paid for same day after arrival; efficient service.
“paid me the agreed price the very same day.”
The selling process was fast, simple and eco-friendly.
“The process was fast, simple, and hassle-free.”
Received the promised payment quickly and good communication throughout.
“Paid out what they said they would ,unlike many other companies which claim your phone has not the grade”
Received best price, quick processing, and same-day payment.
“Best price.”
Reviewers routinely report fast, reliable handling and prompt payments, often same-day or within a few days after device acceptance.
A minority of reviews mention payouts and pricing, typically noting fair or competitive payments for devices sold and affordable refurbished stock.
Users describe an easy online quote and postage workflow; one reviewer reported slow courier tracking but payment remained timely.
Very few reviews discuss refurbished product quality; one reviewer explicitly noted satisfaction with a purchased refurbished device.
Multiple reviewers cite clear email updates and prompt messages when devices are received, tested and paid, aiding transparency during the process.
Most reviewers describe a positive overall experience, highlighting ease of use, speed of payment and an environmental focus on recycling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviewcentre (9) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer experienced long payment delays and found service untrustworthy.
“you have to wait like 2 weeks after you receive confirmation that you'll get paid”
Prompt email responses helped locate my phone and I received a good payment.
“located my phone without any issues or delays!”
Service was fast and reliable overall.
“Fast & realiable.”
Best price offered and money received within 48 hours with stage notifications.
“money in bank within 48hrs of receiving the phone”
Service met expectations and payment was received within a few days.
“Nothing less what I expected.”
Phone was received, tested in two days and payment issued within hours.
“payment was issued within hours”
Quoted amount was paid upon receipt; process was easy and flawless.
“What I was quoted was paid upon receipt.”
Accepted offer was reduced after inspection, reviewer calls the practice deceptive.
“they then revised the offer down quoting the issues I specified as justification.”
Easy to use and payment received same day devices arrived.
“Easy to use payment received same day the devices were received”
Quick payment, easy and reliable service.
“Paid money quickly. Easy service and reliable”
Payment received as promised and sooner than expected.
“Paid as promised and in quicker time than expected”
Process was quick and easy to complete.
“Quick & easy”
Reviewer delighted to receive cashback for old phones.
“Delighted with the cash back on my old phones!”
Website pages refreshed and email address bounced, reviewer frustrated.
“Website is garbage and when I click on the item I want to sell the page refreshes.”
Website is easy to use with clear instructions; reviewer will recommend.
“Easy to use website & clear instructions, will use again or recommend”
Received a good amount, higher than other sites' quotes.
“Good a good amount of money from the phone which was great as other sites weren't quoting as much.”
Easy website, quick quote and near-instant payment to bank.
“Got a quote in a few minutes”
Fast service with quote paid in full; reviewer will reuse.
“quote paid in full.”
Service was excellent and very speedy.
“Excellent and speedy service!”
No hidden terms and conditions; service was fast and efficient.
“No hidden t&cs, very fast and very efficient. Thank you!”
Price was lowered after inspection; reviewer disputes claimed LCD burn.
“lowered my price to £36, claiming it has 'lcd burn'.”
Great service and trust in the company.
“Great service and a company I can trust”
Device paid for same day after arrival; efficient service.
“paid me the agreed price the very same day.”
Received the promised payment quickly and good communication throughout.
“Paid out what they said they would ,unlike many other companies which claim your phone has not the grade”
Fast, efficient service with timely email updates and quick payment.
“Fast efficient service.”
Brilliant service with same-day payment.
“Brilliant service same day payment.”
Quick and easy selling experience with no problems.
“Quick easy. No problems”
Straightforward process to recycle mobile devices efficiently.
“Very straight forward way to ensure mobile devices are recycled efficiently. Thank you team.”
Platform was really easy to use with updates at each step.
“Really easy to use. Keep you up to date at each step.”
Easy quoting, quick service and clear communication.
“Very quick service and great communication. Very happy.”
Happy to safely dispose devices and receive some money.
“Very happy to have been able to safely dispose of my iPad and iPhone. Nice to get some money for things, but important to pass them on with a care for the environment.”
Quick, easy process with payment received within days.
“Payment was in my account within days.”
Easy process with fast review and payment matching the quote.
“Easy process, fast review and payment as quoted”
Very fast, efficient service and high satisfaction leading to recommendations.
“Very fast efficient service . I have used envirophone before .”
Excellent quick service from quote to receiving funds.
“Excellent quick service. A very fast process from the quote to receiving the funds.”
Repeated seller experienced no payment problems and recommends Envirofone.
“had no problems with getting my payments highly recommend”
Prompt, reliable and efficient service; reviewer very impressed and recommends.
“Prompt, reliable, efficient service. Did exactly what it said on the tin.”
Phone received and tested, payment sent within hours; reviewer praises honesty.
“two hours later they sent my payment”
Sold phone online and received money in the account next day.
“Sold my phone on line on day one and money in my account the next day.”
Received best price, quick processing, and same-day payment.
“Best price.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Envirofone is a UK-based company that buys and sells used mobile phones and tablets via an online platform. It offers online device valuation, handles device collection or postage and operates refurbishment and resale channels aimed at extending device life and reducing e-waste. Consumers researching Envirofone typically look for information on payment speed, payout fairness, postage options and communications during inspection and payment processes.