Reviewers most often highlight fast delivery, accurate product descriptions and good packaging when shopping at End Clothing. Multiple customers praise the app and website for ease of ordering, and product comments frequently mention materials, fit and finish matching expectations. However, a small number of reviews report problematic customer-service interactions and difficulties with address changes or carrier deliveries. When considering End Clothing, check available shipping options and the returns/address-change policy, and monitor tracking communications after purchase to reduce the risk of carrier-related issues.
Examples from available reviews (Nov 2021 – Feb 2026).
Customer service refused to help change address and was rude.
“Their CSRs were rude and unwilling to assist with my valid request.”
FedEx failed to deliver and returned the package without resolution.
“and then ship your package back to END.”
Prompt service and a well-made jacket that fits and impresses.
“I was extremely pleased with their prompt service and excellent customer service.”
Good price, prompt shipping and satisfactory overall experience.
“Good price with prompt shipping .”
Most reviewers report fast shipping and prompt order handling; a small number report delivery failures or problems changing addresses.
Some customers cite fair or excellent prices; a few note shipping costs reduce perceived value or express mixed pricing impressions.
The app and website are described as user-friendly and ordering is generally straightforward across multiple reviews.
Products are frequently reported as matching descriptions and photos, with customers noting good materials, fit and finish.
Customers often praise tracking, packaging and status updates; negative mentions focus on rude support or carrier responsiveness.
Most reviewers describe a positive overall experience driven by quick delivery and accurate items; isolated negative experiences exist.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Only unsold items are selected for sale.
“Only unsold items are selected.”
Fair price and efficient shipment overall.
“Fair price and efficient shipment”
Fast delivery, well packaged and great bargains during sale.
“Fast delivery, well packaged, great sale on, bargain on the sambas!”
Customer support resolved a sizing error quickly and effectively.
“Olly from customer support who resolved my issues in a fast and effective way”
Shopping was seamless and speedy, a top e-commerce experience.
“Seamless and speedy, shopping on END remains the best retail experience I have with e-commerce.”
Quick shipping with no additional international shipping cost.
“quick shipping, no additional cost for international shipping”
Order was cancelled without notice or explanation, causing disappointment.
“cancellation of my recent order, which was processed without any prior notice or explanation.”
Delivery was quick but the box arrived damaged.
“Quick delivery, box was damaged”
Consistently great service and fast shipping.
“End never let down, always best and fair service and fast shipping”
Purchase and delivery were smooth; product received securely packed.
“Purchase and Delivery is smooth and swift.”
Great price, quick delivery with regular updates; would use again.
“Great price and very quick delivery with regular updates”
Always great items and fast speedy delivery.
“Always great items and fast speady delivery”
Fast delivery and tracking; product was slightly too big.
“Fast delivery great tracking nice product a bit to big tho”
Customer did not receive their order.
“I did not receive my order”
Trainers were refunded with no explanation, causing inconvenience.
“Trainers I ordered got refunded the next day.. no explanation”
Delivery date was changed to suit the customer's needs.
“they changed the delivery date to my needs”
Service was very fast and very efficient.
“Very fast, very efficient”
Products arrived quickly, undamaged and as expected.
“No issues, got the products i ordered quickly.”
Promised delivery date passed and items have not arrived.
“Promised delivery date was 13 Feb 2026. Till now, nothing.”
Shipping was fast; products genuine and prices very good.
“Great and original products and very good prices”
Employee Lauren resolved a delivery issue with excellent customer service.
“Lauren provided outstanding support in resolving a delivery issue”
Orders were refunded later due to stock issues and campaign codes failed.
“we looked but could not find your item”
Received two left shoes and customer service did not resolve it.
“was sent two left shoes from the same pair.”
Paid but parcel marked delivered; customer service refused adequate investigation.
“END claims the delivery was “compliant” even though I did not authorise a safe place”
Refund enquiry waited over a week without response.
“Absolute shambles, I've been waiting well over a week to get a refund enquiry responded too.”
Received a faulty product and return was not accepted.
“Product delivered faulty and would not accept the return.”
Voucher did not work and customer service responses were slow.
“I received £100 in a voucher that hasn't worked”
Clothes were poor quality and returns were dismissed.
“The clothes ( 2 sweaters ) are horrible quality.”
Shoe looks great and materials feel solid; sizing was true.
“Sizing was true to size for me”
Service was fantastic with super quick delivery.
“Fantastic service as usual from END”
Good price, prompt shipping and satisfactory overall experience.
“Good price with prompt shipping .”
The app is very user friendly and packaging was nice.
“The app is very user friendly”
Customer service refused to help change address and was rude.
“Their CSRs were rude and unwilling to assist with my valid request.”
Ordering was easy and items were as described.
“Great - easy to order and items were perfect and as described.”
The order had quick shipping and good packaging.
“Quick shipping, good packaging”
Product was excellent and delivery was fast.
“Excellent product fast delivery all great.”
Item was delivered very quickly and packaged well.
“Item was delivered in lightning-quick time and packaged really well.”
The order was good and arrived on time.
“Good and on times”
Shipping was fast and the item arrived in excellent condition.
“Fast shipping in an excellent condition!”
FedEx failed to deliver and returned the package without resolution.
“and then ship your package back to END.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
End Clothing (END.) is a UK-based retailer and e-commerce store specialising in contemporary menswear, footwear and accessories from global designer and sportswear brands. The retailer operates online with international shipping and is commonly consulted by shoppers looking for limited releases, brand collaborations and a curated selection of seasonal apparel and trainers.