Many customers praise the solid build, keen prices, and fast support that organises replacements. Several mention secure packaging and straightforward installation for fittings and bulbs. Others report orders not arriving, no replies from support, and some faulty or unbranded bulbs. Some shoppers also point to long delivery times or unexpected shipping charges.
Examples from available reviews (Aug 2022 – Feb 2026).
Company promptly replaced a cracked lamp and kept us informed.
“they issued a replacement immediately.”
High-quality item sold at a great price.
“Quality item at a great price.”
No contact and no delivery; reviewer will contact their card issuer.
“I have heard nothing and received nothing.”
Bulbs arrived after long wait but failed and produced smoke.
“smoke came out of the base of the bulb”
Several reviews describe staff replying quickly and arranging replacements or next-day dispatch. Many mention friendly, helpful service that fixed problems. Another group describes enquiries going unanswered and no reply at all.
Many comments point to competitive pricing and good value for lamps, shades, and bulbs. Several reviewers highlight deals on fittings and energy-saving bulbs. A smaller number criticise delivery charges and say some items cost too much.
Many customers say ordering is simple, the choice is wide, and items are easy to fit. Several describe delivery delays that led them to buy elsewhere. One reviewer returned shades because the fitting mechanism did not match their lamps.
Many reviews describe well-made fittings, secure packing, and items arriving as expected. Some reports mention faults, including a bulb that gave off smoke and branded bulbs arriving without genuine branding. For items that work, customers repeatedly note good packaging and condition on arrival.
Some reviews mention quick replies, useful updates, and helpful support by email or phone. Many others report no contact, no delivery updates, and calls or emails that went unanswered. One reviewer mentioned customs fees that were not clearly explained.
Reviews range from repeat buyers who recommend the shop to customers who report non-delivery and faulty products. Experiences split between cases where support stepped in and resolved issues and cases where customers got no response. When support engages, returns and replacements often go through.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service responds quickly to issues.
“Customer Service replies quickly if any issues occur.”
Company promptly replaced a cracked lamp and kept us informed.
“they issued a replacement immediately.”
Product matched description but customs fees were poorly explained.
“paying an extra €40 at customs.”
High-quality item sold at a great price.
“Quality item at a great price.”
Order delay was quickly resolved and product quality was good.
“Products excellent quality and good value.”
Quick delivery and an attractive light, recommended.
“Quick delivery and the light looks great.”
Products, pricing and service were all praised.
“Great products. Great price.”
Good products offered at attractive prices and prompt delivery.
“Great products at great prices.”
Product was good and service efficient.
“Good product, very efficient service.”
Supportive customer service helped resolve the reviewer's query.
“support and help with my query.”
Product was competitively priced and promptly delivered.
“delivered very promptly.”
Reviewer praised the product quality and service.
“Excellent quality and service”
Item was well priced, suitable and delivered promptly.
“Well priced item and just what we needed”
Lovely lampshades at a very reasonable price.
“Lovely lampshades ata very reasonable price.”
Shade fittings were incompatible and returns were made.
“You cannot see the shades fitting mechanism for attachment to the lamp!”
Ordering was easy but delivery charge to Northern Ireland was high.
“not overly impressed with the £15 delivery charge to N.Ireland.”
Wide selection and orders were easy; lamp arrived on time.
“Good selection of lighting to choose from.”
Product well made, securely packaged and delivered on time.
“Well made product, packaged securely and delivered on time.”
Lights arrived safely, were easy to fit, and look amazing.
“Beautiful decanter lights, easy to fit & look amazing.”
Order arrived promptly and was well packaged; fitting is high quality.
“The light fitting is high quality.”
Customer service arranged next-day dispatch after a missing shade.
“1 shade missing on initial delivery”
No contact and no delivery; reviewer will contact their card issuer.
“I have heard nothing and received nothing.”
Reviewer received no delivery updates for two weeks.
“no update about delivery during 2 weeks”
Bulbs arrived after long wait but failed and produced smoke.
“smoke came out of the base of the bulb”
No responses to emails or calls; customer service unresponsive.
“Placed order 2 weeks ago and have heard nothing.”
Delivery delay caused reviewer to buy elsewhere and return the bulb.
“took such a long time to get to me”
Product was expensive and delivery took longer than expected.
“expensive and took longer than expected to arrives”
Branded bulbs advertised arrived unbranded and suspect counterfeit.
“WITHOUT ANY GENUINE AUTHENTIC Philips branding”
First-time buyer satisfied and recommends ELB for energy-saving lights.
“I’m very satisfied.”
Correct bulbs arrived well packaged; pleased with price and quality.
“Correct bulbs arrived (fluorescent tubes in this case) very well packaged.”
Products are easy to find, affordable, and staff are approachable.
“Easy to find what you want”
Company sent wrong-size alternative but provided helpful returns and advice.
“They couldn't have been more helpful.”
Order shipping delayed but was shipped after multiple calls and then arrived.
“My order was then shipped that day and arrived the following day.”
Delay occurred but bulbs were dispatched after contact and arrived as ordered.
“bulbs were dispatched to me within a couple of days.”
Customer service friendly and helpful; reviewer returns repeatedly.
“Very friendly customer service”
Two fluorescent bulbs arrived in good condition.
“arrived safe and sound.”
Hard-to-find bulb was delivered within two weeks.
“delivered in the post within 2 weeks.”
Ordered bulbs arrived in good time.
“My Easy Light bulbs came in good time”
Delivery delayed, one lamp broken, and customer service didn't reply.
“one of the 4 lamps was broken.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Easy Lighting is an online lighting retailer selling products for home and business use. Its range covers LED and fluorescent bulbs, pendant lights, table lamps, lampshades, and light fittings. Product pages show details such as fitting type, wattage, and dimensions to help customers pick the right item. Orders are placed on the website with delivery options for UK addresses. The company offers phone and email support and a returns process for damaged or incorrect items.