Reviews Analysed
21
We Collect & Analyse Reviews
Easy Lighting
Experiences & Reviews
Easy Lighting is an online retailer of lighting products and fittings, including lamps, shades and light fixtures. The company sells via its website and by phone, ships orders to consumers, and supports installation and delivery enquiries for residential customers searching for indoor and outdoor lighting solutions.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
13d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Reviewers frequently report helpful, responsive staff who answer questions, resolve delays and arrange replacements when issues arise.
Share
Strong
11%
💰
Value for money
Many customers note competitive prices and good value; a minority report unexpected extra charges such as customs or higher delivery fees.
Share
Strong
12%
⚡
User experience
Customers describe straightforward ordering, prompt delivery and secure packaging; occasional problems reported relate to fitting options or extra delivery costs.
Share
Strong
20%
🔧
Product quality
Most buyers report well-made, attractive fittings that match descriptions; some isolated issues include damaged items on arrival or incompatible fittings.
Share
Strong
22%
📞
Communication
Customers commonly cite clear updates and helpful contact from staff, though a few wanted clearer checkout information about additional fees.
Share
Strong
9%
⭐
Overall experience
Overall feedback is positive: customers recommend Easy Lighting for product quality, responsive service and generally smooth order fulfilment.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – September 2025).
Exceptional Customer Service at Easy Lighting
"I recently purchased some light fittings from Easy Lighting and I was extremely pleased with my experience as a customer. Their website provided an excellent selection of both indoor and outdoor fittings at competitive prices, making it easy to find exactly what I was looking for. The purchasing process itself was very straightforward, and the delivery arrived quickly without any issues. The quality of the light fittings themselves exceeded my expectations; they were well-made and looked fantastic in my home. What stood out to me most about my experience with Easy Lighting, however, was their unbeatable customer service. Their team went above and beyond to answer all of my questions before purchase, offering helpful advice on installation that ensured everything went smoothly when putting up the lights. Overall, I would highly recommend Easy Lighting for anyone looking for high-quality light fittings and exceptional customer service."
Karianne Hegmann
Collected.reviews
Aug 26, 2022
Featured for: Detailed positive on service and quality
Kept us informed of revised delivery…
"Kept us informed of revised delivery date and when lamp was..."
Ashlie Lightning
Trustpilot
Sep 30, 2025
Featured for: Issue reported; replacement issued promptly
You cannot see the shades fitting…
"You cannot see the shades fitting mechanism for attachment to the lamp! I had to order blind and I need a top/ceiling fitting for my unusual Chinese l..."
HAVARD
Trustpilot
Sep 30, 2025
Featured for: Product fitment issue; return reported
Delayed order promptly resolved
"We placed an order and were then surprised when it didn't arrive as promptly as we were expecting. A call to the company identified that there had bee..."
David
Trustpilot
Sep 30, 2025
Featured for: Delayed order resolved with helpful agent
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
Ashlie Lightning
trustpilot.com
Sep 30, 2025
Kept us informed of revised delivery…
Kept us informed of revised delivery date and when lamp was...
A
Andrew Pond
trustpilot.com
Sep 30, 2025
Exactly as advertised
Great experience. Product was exactly as advertised. The only disappointing thing was...
J
Jim Memory
trustpilot.com
Sep 30, 2025
Quality item at a great price.
Quality item at...
D
David
trustpilot.com
Sep 30, 2025
Delayed order promptly resolved
We placed an order and were then surprised when it didn't arrive as promptly as we were expecting. A call to the company identified that there had bee...
R
RB
trustpilot.com
Sep 30, 2025
Good Quality Light
Quick delivery and the light...
L
Lorimil
trustpilot.com
Sep 30, 2025
Great products
Great products. Great p...
M
MRS CATHERINE IBRAHIMI
trustpilot.com
Sep 30, 2025
Great products at great prices.
Great products at great prices. Delivered pr...
C
Colin Ellis
trustpilot.com
Sep 30, 2025
Good product
Good product, very...
m
maureen gannon
trustpilot.com
Sep 30, 2025
Great service
Thank you, for your support a...
j
judith checkley
trustpilot.com
Sep 30, 2025
Crystal Light Fitting
Great product competitively priced. Item ordered by phone and was delivered very...
m
michelle
trustpilot.com
Sep 30, 2025
Excellent quality and service
...
K
Karen Winslade
trustpilot.com
Sep 30, 2025
Well priced item and just what we…
Well priced item and just wha...
A
Anna Green
trustpilot.com
Sep 30, 2025
Lovely lampshades ata very reasonable…
Lovely lampshades ata...
H
HAVARD
trustpilot.com
Sep 30, 2025
You cannot see the shades fitting…
You cannot see the shades fitting mechanism for attachment to the lamp! I had to order blind and I need a top/ceiling fitting for my unusual Chinese l...
L
LOUISE MCGRATH
trustpilot.com
Sep 30, 2025
Easy to order & deal with just not…
Easy to order & deal with just not overly impre...
D
Denise
trustpilot.com
Sep 30, 2025
Good selection of lighting to choose…
Good selection of lighting to choose from. Easy to order. New...
M
Mary Harrison
trustpilot.com
Sep 30, 2025
Well made product
Well made product, packaged securely and delive...
T
Tara
trustpilot.com
Sep 30, 2025
Stunning lights.
Arrived safely & on time. Beautiful decanter lights, easy to fit...
M
Mrs Cade
trustpilot.com
Sep 30, 2025
Excellent service
We received the order very promptly and it was very...
C
Consumer
trustpilot.com
Sep 30, 2025
great customer service
great customer service - 1 shade missing on initial d...
Conclusion
Reviewers largely praise Easy Lighting for product quality, helpful customer service and reliable delivery. Many customers report items that match descriptions, prompt packaging and responsive staff who resolve problems such as damaged or missing parts. A minority of reviews note issues to watch for: limited fitting options for specialised lamps and occasional extra charges (customs or regional delivery) that customers would like flagged at checkout. For shoppers prioritising responsive service and good-value lighting, reviews indicate consistent strengths, while buyers with unusual fittings or international shipping should check compatibility and potential fees before ordering.