Many customers praise the solid build, keen prices, and fast support that organises replacements. Several mention secure packaging and straightforward installation for fittings and bulbs. Others report orders not arriving, no replies from support, and some faulty or unbranded bulbs. Some shoppers also point to long delivery times or unexpected shipping charges.
Examples from available reviews (Aug 2022 – Feb 2026).
Company promptly replaced a cracked lamp and kept us informed.
“they issued a replacement immediately.”
High-quality item sold at a great price.
“Quality item at a great price.”
No contact and no delivery; reviewer will contact their card issuer.
“I have heard nothing and received nothing.”
Bulbs arrived after long wait but failed and produced smoke.
“smoke came out of the base of the bulb”
Several reviews describe staff replying quickly and arranging replacements or next-day dispatch. Many mention friendly, helpful service that fixed problems. Another group describes enquiries going unanswered and no reply at all.
Many comments point to competitive pricing and good value for lamps, shades, and bulbs. Several reviewers highlight deals on fittings and energy-saving bulbs. A smaller number criticise delivery charges and say some items cost too much.
Many customers say ordering is simple, the choice is wide, and items are easy to fit. Several describe delivery delays that led them to buy elsewhere. One reviewer returned shades because the fitting mechanism did not match their lamps.
Many reviews describe well-made fittings, secure packing, and items arriving as expected. Some reports mention faults, including a bulb that gave off smoke and branded bulbs arriving without genuine branding. For items that work, customers repeatedly note good packaging and condition on arrival.
Some reviews mention quick replies, useful updates, and helpful support by email or phone. Many others report no contact, no delivery updates, and calls or emails that went unanswered. One reviewer mentioned customs fees that were not clearly explained.
Reviews range from repeat buyers who recommend the shop to customers who report non-delivery and faulty products. Experiences split between cases where support stepped in and resolved issues and cases where customers got no response. When support engages, returns and replacements often go through.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
I recently purchased some light fittings from Easy Lighting and I was extremely pleased with my experience as a customer. Their website provided an excellent selection of both indoor and outdoor fittings at competitive prices, making it easy to find exactly what I was looking for.
The purchasing process itself was very straightforward, and the delivery arrived quickly without any issues. The quality of the light fittings themselves exceeded my expectations; they were well-made and looked fantastic in my home.
What stood out to me most about my experience with Easy Lighting, however, was their unbeatable customer service. Their team went above and beyond to answer all of my questions before purchase, offering helpful advice on installation that ensured everything went smoothly when putting up the lights.
Overall, I would highly recommend Easy Lighting for anyone looking for high-quality light fittings and exceptional customer service.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Easy Lighting is an online lighting retailer selling products for home and business use. Its range covers LED and fluorescent bulbs, pendant lights, table lamps, lampshades, and light fittings. Product pages show details such as fitting type, wattage, and dimensions to help customers pick the right item. Orders are placed on the website with delivery options for UK addresses. The company offers phone and email support and a returns process for damaged or incorrect items.