Many reviewers highlight Dressinn’s low prices, simple ordering, and items that arrive as described. A large share of complaints point to delivery problems, wrong items or sizes, and slow or missing refunds. Several customers describe automated support that doesn’t help and tracking that can’t be relied on. Feedback often lands at one of two extremes: clearly positive or clearly negative.
Examples from available reviews (Nov 2021 – Mar 2026).
Ordering and delivery were easy and I was kept informed.
“Everything was so easy from ordering to delivery I was keep informed”
Received correct item at much lower price, with slight shipping delay.
“We got what we ordered, to half price from the shops at home.”
Received apparently fake, incorrectly sized jacket and no company response.
“No tags, wrong size (compared to a genuine jacket to be sure, it was inches shorter)”
Return requested but company ignored requests and provided unusable postage.
“I've contacted them twice to request an alternative solution and have been ignored.”
Many reviews describe deliveries that never arrived, orders that went missing, or parcels redirected to local pick-up points. Several customers report long waits for refunds and say returns were ignored or challenged by the company. A smaller set of reviewers mention fast, accurate fulfilment with on-time delivery.
Many customers point to strong value, noting prices far below local shops and quality they consider acceptable for the cost. A few say the value drops because delivery takes too long or because the wrong or poor-quality item arrived. Positive value comments often call out specific deals and price cuts.
Several reviewers describe a user-friendly website, straightforward checkout, and regular shipping updates. Others mention confusing third-party handling and tracking numbers that don’t work, making delivery harder. Some positive reviews also mention quick delivery and clear product descriptions.
Many customers say their orders matched the description and met expectations for fit and materials. Several strong negative reviews mention wrong sizes, stained items, or products that felt like low-quality copies. A minority compare items to genuine branded products and report differences.
Several customers mention delivery dates and tracking details that didn’t match what happened, and say the chatbot wasn’t helpful. Other reviews describe timely updates and clear shipping notifications. Multiple negative accounts also say the company did not respond to return or refund questions.
Reviews split sharply between smooth, satisfactory orders and major problems after purchase. Positive comments focus on price, items matching expectations, and fast delivery. Negative comments focus on unresolved returns, delayed refunds, and weak customer support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I buy a lot online, but this was the first time I have had a bad experience with a supplier. Let me begin by saying that Dressinn were excellent in their customer service, but that was only after they sent me a shirt of poor quality. I ordered a Hugo Boss boys’ casual shirt from Dressinn along with some other clothing items, and the package arrived pretty quickly. However, it came with one problem. The Hugo Boss boys’ casual shirt had been stained or been washed badly at the factory and was covered in mud stains up to the shoulder area of the shirt! To be fair, when I want a refund for my money!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dressinn runs an online shop selling fashion items such as clothing, footwear, and accessories. Product pages show descriptions, sizing information, and photos. Shoppers can create an account, place international orders, and pay using several methods. Dressinn posts delivery and returns details and provides order tracking on its website and app. The range includes branded and non-branded items for men, women, and children.