The single available review indicates Dressinn can ship orders quickly and that customer service may respond effectively to complaints. However, it also records a tangible product-quality problem (a stained branded shirt) that required a refund. Prospective buyers should check current review trends and the retailer's return/refund policy, and request product images or additional seller assurances when purchasing higher-value or branded items. Consider relying on multiple independent reviews before making a purchase decision for similar products.
Examples from available reviews (Nov 2021 – Feb 2026).
Received a stained Hugo Boss shirt, though customer service helped.
“The Hugo Boss boys’ casual shirt had been stained”
Customer service is described as excellent; the reviewer reports Dressinn intervened after the issue and handled the refund request once contacted.
No explicit comments on price, discounts or perceived value for money appear in the review set.
Ordering and delivery were described as quick; the reviewer notes the package arrived 'pretty quickly' but provides few other UX details.
A received item was stained or poorly finished, suggesting a manufacturing or handling defect; the reviewer requested a refund for the faulty garment.
No specific remarks about message clarity or response times beyond the general praise for customer service are present.
The reviewer characterised this purchase as a bad experience overall despite later responsive support from customer service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Misleading delivery info and incorrect tracking from chatbot, but item arrived.
“seriously misleading information regarding the delivery time.”
Product matched quality expectations and was delivered on time.
“Great quality what i expected, delivered on time.”
Ordering and delivery were easy and I was kept informed.
“Everything was so easy from ordering to delivery I was keep informed”
Product delivered smoothly with good communication during shipping.
“Great product which was delivered smoothly and kept well informed along the way”
Received apparently fake, incorrectly sized jacket and no company response.
“No tags, wrong size (compared to a genuine jacket to be sure, it was inches shorter)”
Refund took over a month and required multiple solicitations.
“It took more than a month to get my refund.”
Fast service with good prices; strongly recommended.
“Very good and fast service and best prices.”
Reviewer describes their experience as excellent overall.
“Excellent!”
Shoes arrived late and felt like low-quality copies of original.
“They were so uncomfortable, stiff, innersole wasn't cushiony like the previous.”
Lovely Levis jeans arrived on time as important to reviewer.
“Lovely pair of levis crop jeans, arrived on time”
Shoes arrived on time, in good condition, at a good price.
“it arrived on time and in good shape.”
Product matched description and was delivered promptly.
“The product was as described by the company and delivered promptly.”
Return requested but company ignored requests and provided unusable postage.
“I've contacted them twice to request an alternative solution and have been ignored.”
Order failed to arrive within promised delivery timeframe.
“Ordered this item on the 15th of January and almost one month later, it’s still yet to arrive.”
Easy site, found shoes, timely delivery and accurate description.
“It was easy to navigate the site. Found my shoes that were sold out everywhere else.”
Product good but delivery dates were unreliable and unexpectedly signed.
“Great product at a reasonable price but don’t rely on accurate delivery dates.”
Received correct item at much lower price, with slight shipping delay.
“We got what we ordered, to half price from the shops at home.”
Affordable products with reasonably fair delivery times.
“Good products, affordable prices and fairly reasonable delivery time.”
Initially sceptical but received five-star service throughout.
“Was a bit sceptical at first as price was very good but service was 5stars all the way”
Repeated delivery failures and poor customer service across multiple orders.
“Despite paying for home delivery every time, the packages are invariably sent to random pick-up points.”
Easy transaction with competitive prices, prompt delivery, and good packaging.
“overall painless transaction and recommended”
Ordering was easy, authentic product delivered quickly and smoothly.
“The ordering process was easy. The product I ordered was authentic and delivered quickly.”
Jeans matched description; website easy with large selection.
“Jeans were exactly as described and what I ordered.”
Good products, fair prices, and satisfactory service.
“Good product good prices, good service”
Size XL fit perfectly and reviewer had no complaints.
“No complaints. Didn't need to send back to change the size.”
Seller appears to sell items that are out of stock.
“Appears to be a scam selling products they don’t have in stock.”
Returned items marked delivered but company denies receipt and won't refund.
“they have been delivered back to them on the 12th January and they are saying they have not received them”
Shoes were perfect and delivery was fast.
“Perfect shoes, fast delivery”
Found company offers excellent products, good prices, fast delivery and safe payments.
“Excellent products, great price reduction, fast delivery and safe payment options.”
Item not delivered and seller failed to offer refund or replacement.
“Despite this, no refund or replacement was offered.”
Returned boots months ago but refund still not received despite repeated contact.
“It’s two months since they received my boots back . 2 months and no refund!!!”
Wrong size sent, delayed shipping, and company demanded paid returns then stopped responding.
“I was sent the wrong size, delivery took almost a month”
Watch delivered within two weeks, well priced and updates provided.
“delivered from Spain within 2 weeks!”
Reviewer warns others and points to one-star reviews alleging scams.
“read the 1 star reviews and see how they scam customers”
Items arrived weeks late with two of three in incorrect sizes.
“two out of the three items received were the wrong size.”
Delivery failed, tracking unusable, chatbot unhelpful, and unexpected extra local charges.
“Tracking number doesn't work, customer service is an unintelligent chat bot”
Order missing with confusing third-party handling and unresponsive customer service.
“DO NOT ORDER FROM THIS COMPANY.”
Good price-quality ratio but delivery times are long as stated.
“Only disadvantage is the long delivery times”
Order not received and no communication from the seller.
“I have not yet received it and no message from them.”
Late delivery caused extra purchase; returns costly and refund delayed.
“This is the worst customer service I have ever experienced in my 57 years on earth.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dressinn is an online fashion retailer selling clothing, footwear and accessories through an e-commerce platform. Shoppers often consult reviews to evaluate delivery speed, product condition and after-sales support. This summary compiles available user feedback to help consumers judge Dressinn's service, product quality and overall purchasing experience.