Dressinn
Experiences & Reviews
Dressinn is an online fashion retailer selling clothing, footwear and accessories through an e-commerce platform. Shoppers often consult reviews to evaluate delivery speed, product condition and after-sales support. This summary compiles available user feedback to help consumers judge Dressinn's service, product quality and overall purchasing experience.
Overview & Key Metrics
Our Analysis
Service quality
Customer service is described as excellent; the reviewer reports Dressinn intervened after the issue and handled the refund request once contacted.
Value for money
No explicit comments on price, discounts or perceived value for money appear in the review set.
User experience
Ordering and delivery were described as quick; the reviewer notes the package arrived 'pretty quickly' but provides few other UX details.
Product quality
A received item was stained or poorly finished, suggesting a manufacturing or handling defect; the reviewer requested a refund for the faulty garment.
Communication
No specific remarks about message clarity or response times beyond the general praise for customer service are present.
Overall experience
The reviewer characterised this purchase as a bad experience overall despite later responsive support from customer service.
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Featured Customer Experiences
Representative examples from 1 verified reviews (September 2025).
Hugo Boss boys’ casual shirts
"I buy a lot online, but this was the first time I have had a bad experience with a supplier. Let me begin by saying that Dressinn were excellent in their customer service, but that was only after they sent me a shirt of poor quality. I ordered a Hugo Boss boys’ casual shirt from Dressinn along with some other clothing items, and the package arrived pretty quickly. However, it came with one problem. The Hugo Boss boys’ casual shirt had been stained or been washed badly at the factory and was covered in mud stains up to the shoulder area of the shirt! To be fair, when I want a refund for my money!
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All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: September 2025
Hugo Boss boys’ casual shirts
I buy a lot online, but this was the first time I have had a bad experience with a supplier. Let me begin by saying that Dressinn were excellent in their customer service, but that was only after they sent me a shirt of poor quality. I ordered a Hugo Boss boys’ casual shirt from Dressinn along with some other clothing items, and the package arrived pretty quickly. However, it came with one problem. The Hugo Boss boys’ casual shirt had been stained or been washed badly at the factory and was covered in mud stains up to the shoulder area of the shirt! To be fair, when I want a refund for my money!
Conclusion
The single available review indicates Dressinn can ship orders quickly and that customer service may respond effectively to complaints. However, it also records a tangible product-quality problem (a stained branded shirt) that required a refund. Prospective buyers should check current review trends and the retailer's return/refund policy, and request product images or additional seller assurances when purchasing higher-value or branded items. Consider relying on multiple independent reviews before making a purchase decision for similar products.