Customers often report big savings and fast delivery when buying consumer electronics. Many reviews highlight responsive customer service and product descriptions that match what arrives. Others describe serious issues, including lost parcels, damaged items, and refunds that were smaller than expected. Ratings cluster at both very high and very low ends, showing a sharp gap in results.
Examples from available reviews (Dec 2021 – Mar 2026).
Bought two iPad Minis; both new, competitively priced and delivered quickly.
“Both were new, as advertised, and the pice was very competitive.”
Ordering to delivery was an excellent and efficient experience.
“From point of order to delivery, the experience was excellent”
Paid for guaranteed delivery but parcel detached label and never arrived.
“the delivery label apparently became unattached from the parcel”
Company refunded less than expected and charged postage.
“They will take your money and refund you an amount that is not your original refund.”
Many customers describe quick, helpful support that fixed delivery or replacement problems. Several mention same-day or next-day replacements and proactive tracking updates. A minority say faults were left unresolved, repairs were refused, and follow-up was poor.
Reviews often point to competitive prices, open-box discounts, and clear savings on electronics. Shoppers frequently say items arrived in the advertised condition for less money. Some mention shorted refunds or extra charges, but these complaints appear less often.
Many reviewers say the website is easy to use and ordering is straightforward, with helpful tracking information. Fast delivery comes up repeatedly as a key positive. A smaller number report damaged packaging or delivery problems that disrupted the experience.
Many shoppers say items arrived as described, often calling them "brand new" or noting pristine battery health. Other reviews describe devices that arrived scratched, heavily used, or dead on arrival. In multiple cases, quality complaints also mention damaged packaging.
Many customers mention clear updates and direct contact with staff that helped resolve courier issues. Several positive reviews highlight phone callbacks and tracking follow-through. Some reviews report unanswered messages, premium-rate return calls, and slow responses.
Reviews show a clear split between satisfied buyers and a smaller group reporting serious problems. Positive experiences focus on low prices, quick delivery, and effective support. Negative experiences centre on lost parcels, damaged goods, and disputes over refunds or returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Reviews (19) · Reviews (1) · Quotes shortened · As of: March 2026
Bought two iPad Minis; both new, competitively priced and delivered quickly.
“Both were new, as advertised, and the pice was very competitive.”
Website was easy to use with excellent price and fast delivery.
“Easy to use website excellent price fast delivery would recommend”
Customer service quickly resolved a Royal Mail delivery issue and called back.
“He took my details, sorted everything directly with Royal Mail”
Seller provided excellent service and kept tracking updates from order to delivery.
“Kept updated re tracking from point of order till delivery”
Bought Apple headphones that arrived quickly and offered great savings.
“Fantastic saving.”
Saved over £100 and received a genuine watch, packaging slightly incomplete.
“Saved more than £100.00.”
Apple Watch graded A arrived pristine with full battery health.
“arrived absolutely pristine with 100% battery health.”
Bought two brand-new HomePod minis at significant discount with next-day delivery.
“brand new in the original packaging and come with a 12 month Apple warranty.”
Website had great choice and excellent delivery; customer loves purchase.
“Brilliant web site , great choice, delivery excellent”
Found a great deal on an Apple Watch and received good customer service.
“got a great deal on an Apple watch and good customer service as well.”
Netgear Nighthawk M3 arrived with outer box opened but items were new.
“it was just box had been opened but everything new”
Bought a brand-new Apple Watch at a good price; arrived quickly.
“I bought a brand new Apple Watch at a very good price.”
Despite scepticism, customer received a brand-new Apple Watch with fast delivery.
“Brand new Apple Watch.”
Received a brand-new Apple Watch within two days and was very happy.
“I received my brand new watch within 2 days!”
Product in very good condition and offered at a fantastic price.
“Very good product, fantastic price for how good the condition of the headphones are.”
Initially unsure, customer received the promised excellent product and will return.
“excellent product arrived when they said it would.”
Apple Watch was a good price and delivery was fast.
“Fast delivery and Apple Watch was a good price”
Apple watch version 10 arrived brand new as described and in good time.
“Apple watch version 10 arrived brand new as described and in good time.”
Paid for guaranteed delivery but parcel detached label and never arrived.
“the delivery label apparently became unattached from the parcel”
Company refunded less than expected and charged postage.
“They will take your money and refund you an amount that is not your original refund.”
Item arrived heavily scratched and not in the advertised excellent condition.
“items showed quite deep scratches and quite heavy use.”
Initially sceptical, customer received a pristine item and quick delivery.
“Needn't have worried as the item was pristine.”
Customer service was quick and delivery was on time.
“Exceptional quick simple customer service”
Bought an Apple Watch at a good price; arrived quickly.
“Bough Apple Watch at good price (new but opened box)”
Product quality exceeded expectations and packaging was impeccable.
“the quality of the product exceeded my expectations.”
After-sales service replaced a faulty air fryer with a new unit next day.
“they sent a brand new one the following day.”
Ordered online and received goods the next day; very satisfied.
“Can't fault the service and goods.”
Bought an open-box Apple Watch at great discount; arrived sealed and fast.
“£50 below retail for this was amazing”
TV arrived battered and not new; unable to return due to no collection.
“TV arrived several days later but was in battered packaging”
Customer service resolved billing issue and replaced a faulty wheel promptly.
“Emails received with tracking information, so easy to plan around.”
Company arranged cancellation and refunded when customer couldn't return TV.
“Deal_Buyer very kindly arranged for the TV purchase to be cancelled”
Laptop had repeated faults and company now refuses further repair.
“Will pursue this matter by whatever means it takes.”
TV was as described and delivered the next day without issues.
“TV exactly as described.”
Ordering to delivery was an excellent and efficient experience.
“From point of order to delivery, the experience was excellent”
Received a dead Apple Watch and had to call a premium-rate number to request return.
“Terribly disappointed that it was dead.”
Product was delivered on time and in perfect condition.
“Product was delivered in due time in perfect condition”
Watch was delivered perfectly and the customer loves it.
“My watch was delivered perfectly and I love it”
Watch arrived with poor packaging and was dead; no reply to messages.
“Messages sent and nothing heard back yet which is pretty crap.”
Item was as described, arrived on time; would buy again.
“Item as described, arrived on time , would buy from deal buyer again”
Product was reported to be of very good quality.
“Very good quality”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dealbuyer is a UK online retailer selling consumer electronics and household tech through its e-commerce site. The website provides product pages with images, prices, and checkout for UK customers. Shoppers place orders online and get delivery to UK addresses with tracking details. The company also offers online customer support for enquiries, returns, and order problems.