Customers often report big savings and fast delivery when buying consumer electronics. Many reviews highlight responsive customer service and product descriptions that match what arrives. Others describe serious issues, including lost parcels, damaged items, and refunds that were smaller than expected. Ratings cluster at both very high and very low ends, showing a sharp gap in results.
Examples from available reviews (Dec 2021 – Mar 2026).
Bought two iPad Minis; both new, competitively priced and delivered quickly.
“Both were new, as advertised, and the pice was very competitive.”
Ordering to delivery was an excellent and efficient experience.
“From point of order to delivery, the experience was excellent”
Paid for guaranteed delivery but parcel detached label and never arrived.
“the delivery label apparently became unattached from the parcel”
Company refunded less than expected and charged postage.
“They will take your money and refund you an amount that is not your original refund.”
Many customers describe quick, helpful support that fixed delivery or replacement problems. Several mention same-day or next-day replacements and proactive tracking updates. A minority say faults were left unresolved, repairs were refused, and follow-up was poor.
Reviews often point to competitive prices, open-box discounts, and clear savings on electronics. Shoppers frequently say items arrived in the advertised condition for less money. Some mention shorted refunds or extra charges, but these complaints appear less often.
Many reviewers say the website is easy to use and ordering is straightforward, with helpful tracking information. Fast delivery comes up repeatedly as a key positive. A smaller number report damaged packaging or delivery problems that disrupted the experience.
Many shoppers say items arrived as described, often calling them "brand new" or noting pristine battery health. Other reviews describe devices that arrived scratched, heavily used, or dead on arrival. In multiple cases, quality complaints also mention damaged packaging.
Many customers mention clear updates and direct contact with staff that helped resolve courier issues. Several positive reviews highlight phone callbacks and tracking follow-through. Some reviews report unanswered messages, premium-rate return calls, and slow responses.
Reviews show a clear split between satisfied buyers and a smaller group reporting serious problems. Positive experiences focus on low prices, quick delivery, and effective support. Negative experiences centre on lost parcels, damaged goods, and disputes over refunds or returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Reviews (19) · Reviews (1) · Quotes shortened · As of: March 2026
iPad mini arrived in great condition and works well.
“Excellent buy. In great condition and works well.”
Product at a good price with very fast free delivery.
“Product at a good price, very fast free delivery, can’t fault the company.”
I have bought 3 different laptops from different suppliers but none compares to this HP 14-DB0500SA Chromebook AMD A4-9120 4GB / 32GB eMMC Chrome OS. I ordered recently from Dealbuyer.com. It is fast, easy to use, great storage capacity, beautiful blue color and very light to carry around. The battery can serve me for up to 9hrs and I don't have to carry the charger. I use it every day for my business and I love it. In addition it came with a carrier bag whose material is very quality, easy to wash . Thankyou for the exceptional service, speed in delivery, and quality products. I got value for my money.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dealbuyer is a UK online retailer selling consumer electronics and household tech through its e-commerce site. The website provides product pages with images, prices, and checkout for UK customers. Shoppers place orders online and get delivery to UK addresses with tracking details. The company also offers online customer support for enquiries, returns, and order problems.