Reviews show Dealbuyer frequently delivers quickly and resolves issues for many customers, with several reports of same‑day dispatch or next‑day delivery and rapid replacements. Multiple buyers found competitive prices on open‑box or discounted items and confirmed products arrived as described. However, a minority of reviews raise concerns about communication and returns, including reports of dead devices on arrival and difficulty contacting support or being routed to premium‑rate numbers. Prospective buyers should weigh the commonly reported fast delivery and value against occasional reports of returns or communication problems, and keep proof of purchase and photos handy when ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
After-sales service replaced a faulty air fryer with a new unit next day.
“they sent a brand new one the following day.”
Watch arrived with poor packaging and was dead; no reply to messages.
“Messages sent and nothing heard back yet which is pretty crap.”
Bought an open-box Apple Watch at great discount; arrived sealed and fast.
“£50 below retail for this was amazing”
Customer service resolved billing issue and replaced a faulty wheel promptly.
“Emails received with tracking information, so easy to plan around.”
Most reviewers highlight fast delivery and helpful customer service, including next‑day dispatch and prompt problem resolution in many cases.
Several buyers mention competitive pricing or discounts on tech items and open‑box deals, describing clear savings versus full retail.
A small number of reviewers report an easy ordering process and clear tracking emails; the sample for this theme is limited.
Many customers report items arriving as described and in good working order, though a minority report dead devices or damaged packaging.
Several customers report problems with returns communication, including unanswered messages and complaints about premium‑rate contact numbers.
Most reviewers give a positive overall verdict, citing timely delivery, resolved issues and satisfaction with received products.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (23) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Bought two iPad Minis; both new, competitively priced and delivered quickly.
“Both were new, as advertised, and the pice was very competitive.”
Website was easy to use with excellent price and fast delivery.
“Easy to use website excellent price fast delivery would recommend”
Customer service quickly resolved a Royal Mail delivery issue and called back.
“He took my details, sorted everything directly with Royal Mail”
Seller provided excellent service and kept tracking updates from order to delivery.
“Kept updated re tracking from point of order till delivery”
Bought Apple headphones that arrived quickly and offered great savings.
“Fantastic saving.”
Saved over £100 and received a genuine watch, packaging slightly incomplete.
“Saved more than £100.00.”
Apple Watch graded A arrived pristine with full battery health.
“arrived absolutely pristine with 100% battery health.”
Bought two brand-new HomePod minis at significant discount with next-day delivery.
“brand new in the original packaging and come with a 12 month Apple warranty.”
Website had great choice and excellent delivery; customer loves purchase.
“Brilliant web site , great choice, delivery excellent”
Found a great deal on an Apple Watch and received good customer service.
“got a great deal on an Apple watch and good customer service as well.”
Netgear Nighthawk M3 arrived with outer box opened but items were new.
“it was just box had been opened but everything new”
Bought a brand-new Apple Watch at a good price; arrived quickly.
“I bought a brand new Apple Watch at a very good price.”
Despite scepticism, customer received a brand-new Apple Watch with fast delivery.
“Brand new Apple Watch.”
Received a brand-new Apple Watch within two days and was very happy.
“I received my brand new watch within 2 days!”
Product in very good condition and offered at a fantastic price.
“Very good product, fantastic price for how good the condition of the headphones are.”
Initially unsure, customer received the promised excellent product and will return.
“excellent product arrived when they said it would.”
Apple Watch was a good price and delivery was fast.
“Fast delivery and Apple Watch was a good price”
Apple watch version 10 arrived brand new as described and in good time.
“Apple watch version 10 arrived brand new as described and in good time.”
Paid for guaranteed delivery but parcel detached label and never arrived.
“the delivery label apparently became unattached from the parcel”
Company refunded less than expected and charged postage.
“They will take your money and refund you an amount that is not your original refund.”
Item arrived heavily scratched and not in the advertised excellent condition.
“items showed quite deep scratches and quite heavy use.”
Initially sceptical, customer received a pristine item and quick delivery.
“Needn't have worried as the item was pristine.”
Customer service was quick and delivery was on time.
“Exceptional quick simple customer service”
Bought an Apple Watch at a good price; arrived quickly.
“Bough Apple Watch at good price (new but opened box)”
Product quality exceeded expectations and packaging was impeccable.
“the quality of the product exceeded my expectations.”
After-sales service replaced a faulty air fryer with a new unit next day.
“they sent a brand new one the following day.”
Ordered online and received goods the next day; very satisfied.
“Can't fault the service and goods.”
Bought an open-box Apple Watch at great discount; arrived sealed and fast.
“£50 below retail for this was amazing”
TV arrived battered and not new; unable to return due to no collection.
“TV arrived several days later but was in battered packaging”
Customer service resolved billing issue and replaced a faulty wheel promptly.
“Emails received with tracking information, so easy to plan around.”
Company arranged cancellation and refunded when customer couldn't return TV.
“Deal_Buyer very kindly arranged for the TV purchase to be cancelled”
Laptop had repeated faults and company now refuses further repair.
“Will pursue this matter by whatever means it takes.”
TV was as described and delivered the next day without issues.
“TV exactly as described.”
Ordering to delivery was an excellent and efficient experience.
“From point of order to delivery, the experience was excellent”
Received a dead Apple Watch and had to call a premium-rate number to request return.
“Terribly disappointed that it was dead.”
Product was delivered on time and in perfect condition.
“Product was delivered in due time in perfect condition”
Watch was delivered perfectly and the customer loves it.
“My watch was delivered perfectly and I love it”
Watch arrived with poor packaging and was dead; no reply to messages.
“Messages sent and nothing heard back yet which is pretty crap.”
Item was as described, arrived on time; would buy again.
“Item as described, arrived on time , would buy from deal buyer again”
Product was reported to be of very good quality.
“Very good quality”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dealbuyer is an online retailer specialising in consumer electronics and household appliances. It operates an e-commerce store that lists new, open‑box and preowned items, processes orders, and manages delivery and returns for customers in the UK. People searching reviews typically want to verify product condition, delivery speed and after‑sales support for purchases made via the site.