Reviews suggest Daisy provides strong, responsive customer service and efficient communication, often resolving issues quickly. Many customers praise the design, presentation and repeat purchases, citing satisfying packaging and helpful staff. However, a number of reviews report durability issues with plated pieces, including fading and occasional breakage, so check warranty and returns policy before buying. For shoppers seeking stylish, well‑presented jewellery with accessible support, Daisy appears attractive; those prioritising long‑term plating durability may wish to consider care instructions or alternative finishes.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service replaced a faulty bracelet and sent it straight away.
“George was extremely polite and helpful.”
Several items faded or broke quickly; reviewer disappointed with quality.
“this jewellery fades quite quickly.”
Many purchases show durable jewellery and responsive service for repairs.
“Daisy jewellery is beautiful and durable and stands the test of time”
High quality designs offering good value for money and excellent customer service.
“The quality and designs are excellent”
Reviews consistently describe fast, helpful and polite customer service, often noting a named representative and quick replacements or refunds.
A small number of reviews discuss price: some call Daisy good value, while others say plated items fade and may not justify the cost.
Customers report smooth purchase flows, satisfying unboxing and rapid dispatches; several mention same‑day or next‑day replacements and efficient delivery.
Product feedback is mixed: many praise design and durability, while several reviewers report fading or breakage of plated items requiring replacement.
Communication is frequently described as prompt and personal, with WhatsApp and polite, clear responses named as useful contact methods.
Most reviewers describe positive overall experiences, repeat purchases and gifting; a minority cite product durability concerns that affected their view.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I love my new gold necklace. The chain is so well made and feels great on. It comes in a variety of colours and can be personalised with a letter or number, making it the perfect gift for a loved one or friend. Top quality and beautifully presented means the packaging it arrives in is almost as satisfying to open as the necklace itself! Its Smart. Stylish. Brilliant. This delicate gold plated necklace with matching earrings is the perfect accent for almost all my outfits. I Wear it to complete an elegant ensemble, or team with my Sunday best for a more understated look. I like the necklace.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Daisy is a jewellery brand and online retailer selling rings, necklaces, bracelets and other fashion jewellery. Customers typically interact with the brand through its online shop and customer support channels for orders, delivery and aftercare.