Customers often point to quick dispatch, careful packaging, and helpful aftercare from Daisy. Many describe their purchases as stylish and nicely presented. A repeat concern is that plated pieces can fade or tarnish within months. When problems come up, customers often say support fixes them with replacements or refunds.
Examples from available reviews (Dec 2021 – Mar 2026).
Ring is well made with attractive packaging.
“Beautiful ring. Well made and great packaging.”
Bracelet snapped but customer service replaced it swiftly and free of charge.
“received a swift reply and replacement with no charges”
Necklaces tarnished within months despite normal use; jewellery seems not robust.
“the jewellery doesn't seem very robust at all!”
Several items faded or broke quickly; reviewer disappointed with quality.
“this jewellery fades quite quickly.”
Many reviews describe fast, proactive support that organises replacements and refunds. Customers repeatedly mention responsive staff and same-day dispatch of corrected orders. A smaller set of comments reports no service issues, while most praise the support they received.
Several reviewers say the designs and prices feel like good value and mention discounts. Comments about value often sit alongside praise for packaging and presentation. Other reviews raise durability issues, which lowers the sense of value for those customers.
Customers describe a site that’s easy to navigate and a quick checkout, especially when buying gifts. Many also mention fast delivery and attractive gift packaging as part of the experience. A few reviews focus only on gift suitability and skip other details.
Many buyers praise well-made pieces, including sturdy sterling silver items that match expectations. Others repeatedly report plated jewellery fading or tarnishing after a short time. Durability is the main negative theme about condition.
Reviewers often mention clear, polite, and prompt messages from support when orders have issues. Several describe proactive updates about delays or how problems were being resolved. Only a small number point to gaps in communication.
Feedback divides between customers who are very happy with presentation, delivery, and support, and those unhappy with how long plating lasts. Many say the company sorts problems out, while others stay disappointed by the product lifespan. Reviews show a sharp split between strong service and concerns about longevity.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I love my new gold necklace. The chain is so well made and feels great on. It comes in a variety of colours and can be personalised with a letter or number, making it the perfect gift for a loved one or friend. Top quality and beautifully presented means the packaging it arrives in is almost as satisfying to open as the necklace itself! Its Smart. Stylish. Brilliant. This delicate gold plated necklace with matching earrings is the perfect accent for almost all my outfits. I Wear it to complete an elegant ensemble, or team with my Sunday best for a more understated look. I like the necklace.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Daisy is an online jewellery retailer selling rings, bracelets, necklaces, and earrings. Its website shows product photos, descriptions, and prices, and takes online payments. Orders ship to customers’ addresses, and shoppers can reach the company through the listed support channels. Product pages usually include sizing and material details to help customers choose.