Reviews Analysed
21
We Collect & Analyse Reviews
Currys Partmaster
Experiences & Reviews
Currys Partmaster is the parts-and-accessories arm of Currys plc that supplies replacement appliance parts and electrical accessories through an online catalogue. It is positioned for consumers and repairers seeking genuine or manufacturer-compatible components, a searchable parts catalogue and delivery options within the UK. People searching for reviews on Currys Partmaster typically look for information on part availability, delivery speed, pricing versus repair services and ease of ordering.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
15d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers report fast, on‑time delivery and helpful service; one reviewer reported a missed delivery that affected their experience.
Share
Strong
31%
💰
Value for money
A small number of reviews note competitive pricing and savings versus repair quotes, but this theme appears in only a few reports.
Share
Mixed
5%
⚡
User experience
Several reviewers describe the website as easy to use, with straightforward ordering and useful product information aiding correct purchases.
Share
Strong
14%
🔧
Product quality
Multiple reviewers say parts arrived as described, fitted correctly and included items for older appliances, indicating reliable part accuracy.
Share
Strong
14%
📞
Communication
Some buyers report prompt email replies and tracking updates; a small number mentioned missing delivery notices or lack of warning.
Share
Mixed
7%
⭐
Overall experience
Most reviewers express satisfaction and willingness to reorder; a minority report delivery problems that lowered their overall rating.
Share
Strong
30%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
A Great Place For Quality Appliance Parts and Accessories
"I recently had the pleasure of shopping at Currys Partmaster for some electrical accessories for my home appliances. I must say, their wide selection of genuine appliance parts was quite impressive! As a not very smart customer in this area, I found the website very user-friendly and easy to navigate. The information about each product is clear and concise which helped me choose exactly what I needed without any hassle. What stands out most to me about Currys Partmaster is their commitment to quality - all products are of highest standard. Additionally, their prices were quite reasonable considering the quality they offer. Lastly, shipping was prompt and efficient. My package arrived timely despite being shipped from another country. Overall, I highly recommend Currys Partmaster for anyone looking for high-quality genuine appliance parts or electrical accessories for home appliances. Their outstanding selection paired with excellent customer service make them an ideal online retailer worth browsing through."
Marcelle Kuhic
Collected.reviews
Nov 26, 2022
Featured for: Detailed review covering multiple themes
Prompt reply
"Ordering the part was nice & easy....good easy to use site. It did say 2 days delivery time....after a week I still hadn't received my part...I emaile..."
MRS MARGARET M MCCAFFERY
Trustpilot
Sep 30, 2025
Featured for: Shows communication and resolution
MY ITEM HAS NOT BEEN DELIVERED
"MY ITEM HAS NOT BEEN DELIVERED. NO SIGN OF IT HERE . NO WARNING..."
Anthea Maybury
Trustpilot
Sep 30, 2025
Featured for: Example of delivery failure complaint
Very good
"Easy to use, speedy delivery, reasonable prices. (Charged £19..."
AR
Trustpilot
Sep 30, 2025
Featured for: Price comparison highlighting value
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
D
Declan Finan
trustpilot.com
Sep 30, 2025
Correct product/prompt delivery
Correct product/prompt deliv...
D
David - Bedfordshire
trustpilot.com
Sep 30, 2025
Good service
Products were good a...
S
Stephen Read
trustpilot.com
Sep 30, 2025
Part as described and delivered on time…
Part as described and...
M
MRS MARGARET M MCCAFFERY
trustpilot.com
Sep 30, 2025
Prompt reply
Ordering the part was nice & easy....good easy to use site. It did say 2 days delivery time....after a week I still hadn't received my part...I emaile...
R
Richard
trustpilot.com
Sep 30, 2025
Next day delivery excellent
Next day delivery excellent. A recently returned...
M
Miss Jones
trustpilot.com
Sep 30, 2025
Great helpful service
...
J
John Allbutt
trustpilot.com
Sep 30, 2025
parts delivered on time
...
A
Adrian Page
trustpilot.com
Sep 30, 2025
Arrived within 8 hours and was a…
Arrived within 8 hours and...
D
Donna
trustpilot.com
Sep 30, 2025
Would use this site again.
Having ordered the part I needed from another site only to find it was incorrect I was apprehensive about ordering the same part again....
D
Darren jeal
trustpilot.com
Sep 30, 2025
Your website is set out really easy to…
Your website is set out really easy to understand and I didn't ha...
M
Mr Van Der Walt
trustpilot.com
Sep 30, 2025
Quick accurate service …
I got what I ordered quickl...
M
Mr Thornett
trustpilot.com
Sep 30, 2025
Crevice tool for my vacuum.
I ordered a crevice tool for my Vax vacuum cleaner on a Thursday afternoon and just less than 24 hours later the Postman knocked the door with th...
M
Mrs Kehoe
trustpilot.com
Sep 30, 2025
Great service
Great service,...
L
LESLIE SCURFIELD
trustpilot.com
Sep 30, 2025
Good Webb page found part quickly
Good Webb page f...
A
Anthea Maybury
trustpilot.com
Sep 30, 2025
MY ITEM HAS NOT BEEN DELIVERED
MY ITEM HAS NOT BEEN DELIVERED. NO SIGN OF IT HERE . NO WARNING...
B
Brenda Gledhill
trustpilot.com
Sep 30, 2025
Easy to use site and prompt delivery…
Easy to use site and prompt d...
A
AR
trustpilot.com
Sep 30, 2025
Very good
Easy to use, speedy delivery, reasonable prices. (Charged £19...
M
Moona Banerji
trustpilot.com
Sep 30, 2025
Very happy they had parts for my very…
Very happy they had parts for...
R
Richard
trustpilot.com
Sep 30, 2025
All good my neighbour hasn't got a p.c
All good my neighbour hasn't got a p.c. so I ordered th...
C
Caroline
trustpilot.com
Sep 30, 2025
Easy to order and fast delivery
Easy to order and fas...
Conclusion
Reviews indicate Currys Partmaster is frequently used for finding correct appliance parts, with many customers reporting quick delivery and an easy-to-use website. Several reviewers highlighted that parts arrived as described and fitted well, including for older models. A number of comments mention competitive pricing compared with repair quotes. Communication is usually described as prompt (order updates, email replies), though at least one customer reported a missed delivery and lack of notice. For shoppers prioritising fast delivery and clear product information, the reviews suggest Currys Partmaster performs well overall; if delivery reliability is critical, be aware of occasional reported issues.