Reviews indicate Currys Partmaster is frequently used for finding correct appliance parts, with many customers reporting quick delivery and an easy-to-use website. Several reviewers highlighted that parts arrived as described and fitted well, including for older models. A number of comments mention competitive pricing compared with repair quotes. Communication is usually described as prompt (order updates, email replies), though at least one customer reported a missed delivery and lack of notice. For shoppers prioritising fast delivery and clear product information, the reviews suggest Currys Partmaster performs well overall; if delivery reliability is critical, be aware of occasional reported issues.
Examples from available reviews (Jul 2021 – Feb 2026).
Purchased genuine appliance parts; products were high quality and promptly shipped.
“their wide selection of genuine appliance parts was quite impressive!”
Ordering was easy; delayed delivery resolved promptly by company.
“Can't fault the service.”
Item has not been delivered and reviewer demands action.
“MY ITEM HAS NOT BEEN DELIVERED.”
Easy to use site, speedy delivery and reasonable prices.
“Easy to use, speedy delivery, reasonable prices.”
Most reviewers report fast, on‑time delivery and helpful service; one reviewer reported a missed delivery that affected their experience.
A small number of reviews note competitive pricing and savings versus repair quotes, but this theme appears in only a few reports.
Several reviewers describe the website as easy to use, with straightforward ordering and useful product information aiding correct purchases.
Multiple reviewers say parts arrived as described, fitted correctly and included items for older appliances, indicating reliable part accuracy.
Some buyers report prompt email replies and tracking updates; a small number mentioned missing delivery notices or lack of warning.
Most reviewers express satisfaction and willingness to reorder; a minority report delivery problems that lowered their overall rating.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Easy ordering and fast delivery overall.
“Easy to order and fast delivery.”
Reviewer claims they were scammed and had rude live chat staff.
“I have just been scammed £37 by this company.”
Live chat unavailable; reviewer calls firm a joke.
“No one ever available on live chat. Joke of a firm”
Item arrived damaged and live chat was unavailable despite attempts.
“Item was delivered as paid for on the next day delivery but arrived damaged!!!”
Reviewer believes site is a scam and lost £7.
“Clearly a scam website. Luckily they only stole £7 from me.”
Item not despatched despite paying a delivery fee.
“You have not even despatched my item even though I have paid a delivery fee disgraceful”
Payment completed but no confirmation and parts never arrived.
“transaction was completed but no email confirmation received and parts never arrived.”
Received only part of order and seller did not respond to enquiries.
“I received only half of my order and they do not respond to enquiries .”
Reviewer asserts Partmaster is a scam and ignored customers.
“Partmaster must be a scam.”
Customer received no communication and could not contact Partmaster.
“I have had no communication from this company.”
Customer awaited a promised reply but still hasn't received one.
“Still waiting”
No delivery after five weeks and no response to refund requests.
“No product delivery after five weeks.”
Website shows items as in-stock when they're actually on backorder.
“They list products as in-stock, when they are actually on backorder.”
I recently had the pleasure of shopping at Currys Partmaster for some electrical accessories for my home appliances. I must say, their wide selection of genuine appliance parts was quite impressive!
As a not very smart customer in this area, I found the website very user-friendly and easy to navigate. The information about each product is clear and concise which helped me choose exactly what I needed without any hassle.
What stands out most to me about Currys Partmaster is their commitment to quality - all products are of highest standard. Additionally, their prices were quite reasonable considering the quality they offer.
Lastly, shipping was prompt and efficient. My package arrived timely despite being shipped from another country.
Overall, I highly recommend Currys Partmaster for anyone looking for high-quality genuine appliance parts or electrical accessories for home appliances. Their outstanding selection paired with excellent customer service make them an ideal online retailer worth browsing through.
Order delayed until mid-December and chat support disconnected the call.
“I got cut off on the chat”
Received a faulty part and experienced poor customer service and returns.
“the one posted to me was completely dead.”
Only part of the order arrived and customer couldn't contact support.
“Only received part of my order”
Could not get help; online form failed and chat was slow.
“it does not work, I had an error message saying it was undeliverable.”
Payment taken immediately but goods not delivered and refund disputed.
“Money taken from bank account immediately”
Wrong part was sent and the customer couldn’t get support for returns.
“They sent the wrong part”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Currys Partmaster is the parts-and-accessories arm of Currys plc that supplies replacement appliance parts and electrical accessories through an online catalogue. It is positioned for consumers and repairers seeking genuine or manufacturer-compatible components, a searchable parts catalogue and delivery options within the UK. People searching for reviews on Currys Partmaster typically look for information on part availability, delivery speed, pricing versus repair services and ease of ordering.