Product improved skin and customer service promptly replaced faulty mask.
“Customer service had a brand new mask express shipped to me”
Customers often mention fast delivery and early, visible skin improvements from LED masks. Many describe customer support as helpful and proactive, including replacements for faulty devices. A noticeable group report unresolved problems such as refused refunds, warranty disputes, and charging units that can’t be used. Overall, the feedback combines strong product satisfaction with specific post-sale service failures.
Examples from available reviews (Dec 2021 – Feb 2026).
Product improved skin and customer service promptly replaced faulty mask.
“Customer service had a brand new mask express shipped to me”
Reviewer claims warranty didn't provide replacement, only store credit.
“This is not a warranty, it is a scam.”
Order not delivered and customer service failed to resolve or refund.
“However Current Body is rejecting any refund for the goods that was not delivered”
Mask showed visible skin improvement after two uses; customer service helpful.
“I can see the difference in my skin after only 2 uses.”
Many reviews describe quick, practical support that organised replacements and followed up on missing parcels. Several also describe major service failures, including refusing refunds for goods that didn’t arrive and disagreements over warranty coverage. A small number call the company impersonal, even though others report positive interactions.
Only a few reviews talk about price or value directly. When they do, they tie value to how well the product works and the condition of the package, not to pricing or discounts.
Many buyers report an easy checkout, fast shipping, and deliveries that arrived well packed. Early impressions mention that the devices fit easily into daily routines, along with hopes for longer-term results. A small number ask for clearer assembly or strap instructions for certain attachments.
Multiple reviews describe visible skin changes after only a few uses, including less inflammation, smoother texture, and a brighter tone. Reviewers also praise mask fit, automatic shut-off, and multi-LED performance across face and body areas. Hardware issues show up occasionally, most often involving charging controllers.
Many reviewers praise clear, helpful replies from support teams and timely shipping updates. Others describe trouble reaching the right team or getting explanations they found unsatisfactory about refunds and warranty terms. These mixed experiences leave uneven impressions of how responsive the company is.
Most feedback points to effective devices and generally positive buying experiences. A clear minority describe service problems that changed their outcome, including refused refunds and slow replacements. That gap leaves customers split between product results and confidence in post-sale support.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Amazing Products
I couldn't believe how much younger, fresher, and more bright my own skin looked.
My friends were blown away by how amazing my skin looked, and everyone praised me on how radiant my skin was. I was so overjoyed that I wanted to shout from the rooftops about how fantastic these products are.
My skin remained inflamed and red even after numerous visits to a dermatologist and the application of laser treatment to my face and neck.
Thank goodness I discovered the Current Body website and their incredible goods. I intend to continue using the mask and will most likely purchase another one in 6 or 8 weeks to maintain the results.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
CurrentBody is a UK-based retailer focused on at-home beauty and clinical-grade skincare devices. Its range includes LED face and body masks, microcurrent devices, and related accessories. The company sells through an online store with product specs, user guides, and warranty details. CurrentBody also offers support channels and shipping options through its website. Products are sold direct online and through authorised resellers.