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We Collect & Analyse Reviews

ClevGuard
Experiences & Reviews

ClevGuard develops mobile monitoring and parental-control software, marketed under product names such as KidsGuard. The company provides device-monitoring features and claims platform support for mobile operating systems, and offers customer-facing technical support and refund processes. Consumers searching for reviews typically evaluate functionality on Android and iPhone, reliability of data-collection features, and responsiveness of the support team.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 13d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviewers name support agents and praise fast, helpful responses; a minority report unhelpful or abruptly terminated interactions.

Share
27%
Strong
💰

Value for money

A few reviewers note refunds for wrong purchases, but several describe the product as overpriced or not worth the cost when features fail.

Share
6%
Weak
⚡

User experience

Limited mentions: one detailed comment describes poor usability and missing features, suggesting occasional UX problems for some users.

Share
2%
Mixed
🔧

Product quality

Reports vary: some users say the app works well on Android, while others describe failures, missing data or unreliable features on certain devices.

Share
6%
Mixed
📞

Communication

Many reviews highlight prompt replies and named representatives; a small number describe slow or absent communication in dispute cases.

Share
27%
Strong
⭐

Overall experience

Most reviewers express overall satisfaction driven by effective support; a smaller group report serious technical problems and negative outcomes.

Share
31%
Strong

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

N
Navin Danpaul
trustpilot.com Sep 30, 2025

Kidsguard pro excellent customer…

Kidsguard pro excelle...

p
pyramid server
trustpilot.com Sep 30, 2025

good responsive

...

A
Alexa
trustpilot.com Sep 30, 2025

Kidsguard pro

I had a very good experience with Nina, she...

E
Eduardo P. Pereira
trustpilot.com Sep 30, 2025

My representative's name is Sara

My representative's name is Sara, and the product...

N
Nilantha Wellappili
trustpilot.com Sep 30, 2025

Amazing

...

A
Ahumuza Rogers
trustpilot.com Sep 30, 2025

It was great

...

E
Empress Rasta
trustpilot.com Sep 30, 2025

STAY AWAY FROM THEM!

I am extremely disappointed with ClevGuard. I paid a significant amount of money for their software to keep my child safe, but it does not work. I hav...

H
Harika Sriramsankar
trustpilot.com Sep 30, 2025

Kidsguard is working good for Android…

Kidsguard is working good for Android phone . They need to improve in iphone .I am happy with the...

C
Capital Markets
trustpilot.com Sep 30, 2025

5* customer service

5* customer service. Ivy did a fanta...

R
Raheem
trustpilot.com Sep 30, 2025

Prompt reply

...

M
Max Ortiz
trustpilot.com Sep 30, 2025

Technical support & business management

Sara gave us all the information we needed for the purchase, she guided us through all...

k
ks L
trustpilot.com Sep 30, 2025

Excellent customer service

I contacted your company regarding a software issue, and Sara, your employee, responded. Sara handled the issue promptly, proactively, and enthusiasti...

c
chinna
trustpilot.com Sep 30, 2025

its a wonderful support form clevguard…

its a wonderful support form clevguard considering my problem and issuing refund for wrong purchase and timely response from custom...

A
AJEET SINGH
trustpilot.com Sep 30, 2025

thanks a lot Dora

thanks a lot Dora, you are real a go...

C
Camille
trustpilot.com Sep 30, 2025

I had some issues to resolve

I had some issues to resolve, and Sara, the Technical Support Specialist from customer service, was ab...

U
Unite忠粉
trustpilot.com Sep 30, 2025

Good experience

Good experience, f...

P
Prof. M. RAJA
trustpilot.com Sep 30, 2025

customer service

...

S
Sd
trustpilot.com Sep 30, 2025

Dora is very helpful and resolved mg…

Dora is very helpful and resolved m...

N
Narwastu
trustpilot.com Sep 30, 2025

Support from Sara is great

Support from Sara is great. Quickly r...

D
Danny Campbell
trustpilot.com Sep 30, 2025

Totally overpriced for what you get

Had some useful thanks, but overall, the application was not practical or user friendly.And did not collect the data as they claimed. not , such as th...

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Conclusion

Reviews show consistent praise for named customer-support representatives (for example Sara, Dora, Elizabeth and Ivy) and frequent reports of quick, solution-focused replies. At the same time, several reviewers report technical failures, partial refunds or unresolved issues that affected perceived value. If you consider ClevGuard, check platform compatibility (Android vs iPhone) and read the refund and support policies before purchase. Contacting support to confirm device-specific functionality and trial options may reduce the risk of an unsatisfactory experience.