Reviews show consistent praise for named customer-support representatives (for example Sara, Dora, Elizabeth and Ivy) and frequent reports of quick, solution-focused replies. At the same time, several reviewers report technical failures, partial refunds or unresolved issues that affected perceived value. If you consider ClevGuard, check platform compatibility (Android vs iPhone) and read the refund and support policies before purchase. Contacting support to confirm device-specific functionality and trial options may reduce the risk of an unsatisfactory experience.
Examples from available reviews (Dec 2021 – Feb 2026).
Product failed to work and company offered only partial refund.
“it does not work.”
Reviewer finds the app overpriced and lacking promised functionality.
“the application was not practical or user friendly.”
Sara handled a software issue promptly and proactively, impressing the reviewer.
“Sara handled the issue promptly, proactively, and enthusiastically.”
Works well on Android but needs improvement for iPhone.
“Kidsguard is working good for Android phone .”
Most reviewers name support agents and praise fast, helpful responses; a minority report unhelpful or abruptly terminated interactions.
A few reviewers note refunds for wrong purchases, but several describe the product as overpriced or not worth the cost when features fail.
Limited mentions: one detailed comment describes poor usability and missing features, suggesting occasional UX problems for some users.
Reports vary: some users say the app works well on Android, while others describe failures, missing data or unreliable features on certain devices.
Many reviews highlight prompt replies and named representatives; a small number describe slow or absent communication in dispute cases.
Most reviewers express overall satisfaction driven by effective support; a smaller group report serious technical problems and negative outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
If you are looking for an alternative to browser-based parental control to help control your children's media consumption, ClevGuard is not the product for you. The price makes it a tempting purchase but the lack of product information and customer service will leave you frustrated. You might have better luck finding another program with much more information and ready access to a knowledgeable staff.This company do not provide enough details of the services they offer. The first call I get 30 secs and the unsatisfactory service I got, the attendant just hang up on me. Evidently, bad customer care here so I decide to give up with the company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
ClevGuard develops mobile monitoring and parental-control software, marketed under product names such as KidsGuard. The company provides device-monitoring features and claims platform support for mobile operating systems, and offers customer-facing technical support and refund processes. Consumers searching for reviews typically evaluate functionality on Android and iPhone, reliability of data-collection features, and responsiveness of the support team.