Reviewers often praise fast, personal help from named agents, along with quick refunds. Another clear theme is repeated app breakdowns, heavy battery drain, and tracking that doesn’t work reliably. Many mention quick communication. Price and value come up only occasionally.
Examples from available reviews (Dec 2021 – Mar 2026).
App is flawed and fails to track calls, messages, and location reliably.
“it is tremendously FLAWED.”
App drains battery, slows devices, and support refused the refund.
“catastrophic battery drain.”
Reviewer finds the app difficult to install and requests a refund.
“Do not buy this application!!!!!”
Reviewer praises the app and says customer service answered questions immediately.
“customer service is stupendous!”
Reviews repeatedly call out specific agents for their help. People describe quick, one-to-one troubleshooting and fast refund processing. Many mention staff by name when praising support.
Only a small number of reviews raise concerns about price and missing functionality. Those reviewers say the app costs too much or doesn’t deliver the features promised. Cost gets far fewer mentions than service and quality.
Several users describe trouble installing the app and ask for refunds after setup fails. Some reports say it works better on Android than on iPhone. When reviews are positive, they usually focus on friendly staff rather than how the app performs.
Multiple reviews point to ongoing reliability issues, including tracking failures, crashes, and heavy battery drain. A number of users say it stops working repeatedly and that refunds were only partial or were denied. These technical problems lead to the lowest ratings.
Many reviewers note quick replies and detailed answers to technical questions. Some mention real-time help and support on weekends. One review describes a bad experience in which an attendant ended the call abruptly.
Strong satisfaction centres on support, while low ratings focus on reliability problems. That contrast shapes the overall impression: support stands out as a plus, and product performance as the main drawback. The gap leads to sharply different user stories.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
If you are looking for an alternative to browser-based parental control to help control your children's media consumption, ClevGuard is not the product for you. The price makes it a tempting purchase but the lack of product information and customer service will leave you frustrated. You might have better luck finding another program with much more information and ready access to a knowledgeable staff.This company do not provide enough details of the services they offer. The first call I get 30 secs and the unsatisfactory service I got, the attendant just hang up on me. Evidently, bad customer care here so I decide to give up with the company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
ClevGuard makes mobile monitoring and parental control software for Android and iOS. It offers a web dashboard and mobile apps that show device activity, location history, and app use. The company posts setup guides and technical documents to help with installation. Support is available through online help and customer service for technical questions.