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We Collect & Analyse Reviews

Circle Fashion
Experiences & Reviews

Circle Fashion is a retail fashion company operating an online shop and a physical store, specialising in clothing and accessories. People searching reviews typically want information on delivery speed, returns and pricing comparisons for branded items. This summary compiles review data to help consumers check service, product quality and communication before purchasing.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 19d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Most reviewers report prompt, helpful customer service, fast dispatch and smooth refunds, though a few describe refund disputes or refusal.

Share
20%
Strong
💰

Value for money

Multiple reviewers highlight competitive pricing and notable savings on branded items, often noting prices were cheaper than other retailers.

Share
8%
Strong
⚡

User experience

Frequent comments note fast delivery, clear packaging and an easy website or helpful in‑store visits; some customers struggled with returns or fit.

Share
20%
Strong
🔧

Product quality

Many buyers describe items as good quality and well packaged; a minority report receiving used, damaged or poor‑quality pieces that required returns.

Share
17%
Strong
📞

Communication

Reviewers often mention quick replies, proactive tracking updates and personalised phone help for sizing; there are occasional contested emails about returns.

Share
10%
Strong
⭐

Overall experience

Overall reviewers are positive—repeat purchases and recommendations are common—while a small number report unresolved refund or product issues.

Share
25%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

I
ILIAS FTOULIS
trustpilot.com Sep 30, 2025

WAITING FOR MONEY CREDIT

THEY REPLYED TO MY EMAIL AND TOLD ME THAT THEY HAVE REFUNDED MY MONEY AND IT WILL APPEAR IN MY ACCOUNT IN 2 TO 5 BUSINESS DAYS. I AM WAI...

B
Bruno Galante
trustpilot.com Sep 30, 2025

Excellent customer service

Excellent customer service, swift dispatch, great product a...

a
andrew
trustpilot.com Sep 30, 2025

Ordered a hoodie when it arrived…

Ordered a hoodie when it arrived material was too thin so I sent straight back for refund. Was e mailed then to say there we...

J
JJ
trustpilot.com Sep 30, 2025

Very happy with customer services

Excellent customer service, prompt response to my inquiry, safe packaging, tracked secure next day delivery, website easy to use, an...

C
Consumer
trustpilot.com Sep 30, 2025

Circle fashion provides great service

Circle fashion provides very prompt service. I recently bought a jacket which they dispatched within a couple of hours. The jacket was perfect, just n...

R
Roseann Overington
trustpilot.com Sep 30, 2025

Outstanding service

Outstanding service, would...

s
shane mcnair
trustpilot.com Sep 30, 2025

Was originally debating after reading…

Was originally debating after reading mixed reviews but went ahead anyway. So if a shop does well it should also be reviewed. Shipping was rapid, pric...

D
Doug McLellan
trustpilot.com Sep 30, 2025

Just purchased a Stone Island jacket

Just purchased a Stone Island jacket, very prompt delivery and well packaged. Can’t f...

S
Sonia
trustpilot.com Sep 30, 2025

Miia's cutomer service was outstanding

Miia's cutomer service was outstanding. Absolutely wonderful product which we loved and the overal...

K
Kevin Harrison
trustpilot.com Sep 30, 2025

I’ve just received my Stone Island…

I’ve just received my Stone Island jacket & couldn’t be more happy, excellent service from start to finish. A special mention for a young lady called...

J
Johny P Samra
trustpilot.com Sep 30, 2025

I have shopped with Circle Fashion for…

I have shopped with Circle Fashion for a number of years now and they have always consistently been great. I use all th...

M
Mr Brian Howe
trustpilot.com Sep 30, 2025

Excellent Customer Service …

Recently returned an item to Circle Fashion there was a delivery issue with Royal Mail special delivery not being able to deliver. Emailed Circle to l...

N
Nick Sutton
trustpilot.com Sep 30, 2025

Highly recommended.

First time buying from Circle Fashion. I was after a particular Paul Smith polo shirt, and found it at a very competitive price. Ordered on a Sat...

S
Shahid Shaffi
trustpilot.com Sep 30, 2025

Went in store as I wasn't sure about…

Went in store as I wasn't sure about the boots I was buying...as they...

S
Shelz
trustpilot.com Sep 30, 2025

Bought a cap sent me used cap returned…

Bought a cap sent me used cap returned it back to them refuse to refund a...

S
Shel
trustpilot.com Sep 30, 2025

Stay away from this compamy

Stay away from this compamy Po...

A
Andy
trustpilot.com Sep 30, 2025

This is my first time buying with…Circle Fashion

This is my first time buying with Circle Fashion and it definitely won’t be my last. I just want to say how impressed I am with your customer...

H
Hugo
trustpilot.com Sep 30, 2025

Loads of good deals

Very fast delivery, good quality items and...

A
Abc
trustpilot.com Sep 30, 2025

Wow impressed

I have to say I was sceptical purchasing anything from here after reading the negative reviews.. and the price was so much cheaper comp...

T
Tony Williams
trustpilot.com Sep 30, 2025

Brilliant service, highly recommended.

This is my first time buying with Circle Fashion and it definitely won’t be my last. I purchased a lovely Moose Knuckles jacket for a brilliant price...

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Conclusion

Reviews show consistent strengths: many customers praise fast dispatch, helpful staff (including phone support for sizing) and competitive prices, with several noting next‑day delivery and prompt refunds. A number of buyers report returning items smoothly and receiving refunds within a short time. However, a small subset reports receiving used or defective items and disputes over refunds or return charges. Prospective customers should weigh the common positive reports of service and value against isolated reports of product and refund problems; check return terms, keep photos of items and contact customer service immediately if an issue arises.