Reviewer reports lost parcel and poor customer service with no resolution.
“DO NOT I REPEAT DO NOT USE THIS COMPANY!!”
Reviews often highlight ChicMe’s simple ordering, wide selection, and generally fair prices. Many shoppers say items look like the website photos and fit well. A clear set of reviews reports late or missing deliveries and hard-to-resolve returns. Product feedback is split between sturdy, warm fabrics and thin materials or shedding embellishments.
Examples from available reviews (May 2022 – Mar 2026).
Reviewer reports lost parcel and poor customer service with no resolution.
“DO NOT I REPEAT DO NOT USE THIS COMPANY!!”
Return process required paid returns and incomplete refund.
“They made me pay to return the items and didn’t even refund me the full amount.”
Orders matched the website and fitted perfectly.
“Everything I ordered was exactly what the website showed.”
Ordering was very easy to complete.
“Very easy to place order.”
Many reports mention shipping delays and late arrivals. Several reviewers describe lost parcels, incorrect items, or orders that never showed up. Some note fast delivery or helpful service, but these comments appear much less often than shipping complaints.
Customers often call the prices fair and the value good for the cost. Many point to bargains and low prices. A smaller set mentions coupon problems at checkout and occasional high customs charges.
Most reviewers say the website and checkout are straightforward. Many mention easy navigation, quick ordering, and lots of size options. A minority report inconsistent sizing, limited product views, and occasional friction in site steps.
Reviews show a sharp split on product quality. Some customers praise thick, warm materials and listings that match what arrived. Others report paper-thin fabric, sequins that fall off, visible glue on embellishments, and damaged packaging, pointing to uneven quality between items.
Multiple reviews describe customer service that doesn’t respond and long back-and-forth over returns and refunds. People report slow replies, pressure to accept partial refunds, and requests to pay for return shipping. Positive communication comes up too, but far less often than complaints.
Overall experiences split between happy repeat buyers and strongly dissatisfied customers. Many reviewers praise the fit and style and say they buy again. Others warn about refunds that never get resolved, missing orders, and what they describe as deceptive handling of returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (17) · Reviews (1) · Quotes shortened · As of: March 2026
Dress missed expected delivery date, causing outfit scramble.
“I had to scramble to find a new outfit”
Reviewer experienced very poor customer service and unresolved issues.
“Worst customer service ever.”
Reviewer calls site a scam and criticises return process and quality.
“This site is a scam. Don't but from.”
Clothes feel cheap for the price and returns require excessive verification.
“THIS IS A SCAM! DO NOT BUY FROM!”
Item was much thinner than expected, described as paper thin.
“the item was paper thin”
Order delayed by a month and a half, missing holiday use.
“The wait time month and half for items to use on vacation”
Dress had visible glue on gemstones; reviewer was compensated with gift card.
“there was too much glue on the gemstones”
Delivery was excellent but the garment lost sparkles after first wash.
“Al na de eerste keer dragen kwamen de glinstertjes er al vanaf.”
Dress arrived three weeks late and length differed from pictures.
“Took three weeks to come so was disappointed”
One dress delayed and delivered late; reviewer will not order again.
“I received it mid January.”
Style was nice but the fabric was very thin and disappointing.
“fabric is very thin”
Reviewer received no response about return instructions after emailing.
“no one has responded.”
Shipping took too long, forcing reviewer to buy another outfit.
“I had to go buy another outfit to wear for my occasion”
Order arrived on time and material was thick, warm, and beautiful.
“The material us thick warm and simply beautiful”
Satisfied with purchases despite modest quality; prices considered fair.
“the prices are more than fair.”
Clothes appeared good online but nothing fitted in reality.
“in reality nothing fits!”
Website easy to use and offered plenty of sizes to choose.
“plenty of sizes to choose from”
Ordered items never arrived despite being charged.
“I have never received either one.”
Product arrived dirty where the packaging had been ripped.
“Package came ripped”
Reviewer praised the product and thanked the company warmly.
“Great great great great great great job”
Website was easy to use but the clothing was poorly made.
“item of clothing is poorly made”
Shipping was fine but returns were refused and only partial refunds offered.
“they kept trying to give me a bigger refund percentage”
Wife found outfits comfortable and sexy; delivery was prompt.
“she looked comfortable and sexy”
Reviewer loves magnetic glasses, praising quality, price and shipping.
“I absolutely love the magnetic glasses I purchased, they look great, and are very high quality,”
Reviewer experienced lengthy haggling over returns and possible financial loss.
“I never thought I would be declined a return and haggled;”
Huge selection; reviewer hopes items arrive in time and fit well.
“Incredible selection—almost too many great options!”
Reviewer reports lost parcel and poor customer service with no resolution.
“DO NOT I REPEAT DO NOT USE THIS COMPANY!!”
Product differed from pictures and returns were delayed and unresolved.
“it was nothing like what was shown completely different,”
Wrong item was sent and customer was charged an excessive return fee.
“This company is a scam.”
Reviewer loves ChicMe and found great Christmas gifts for friends.
“Love Chicme, great gifts for friend Christmas!!”
Reviewer praises product quality and material feel.
“Great products. Love how the materials feels.”
Ordering was very easy to complete.
“Very easy to place order.”
Order delayed, wrong item sent, poor quality and customer service unresponsive.
“When the item arrived, it was not what I ordered.”
Placing an order was easy for the reviewer.
“Easy to place order”
The checkout process was straightforward and easy to complete.
“Easy checkout”
Sequined top snagged and shed; customer service refused proper refund.
“When i got it out of the packet the material catches on all the sequins”
Reviewer finds apparel nice and prices good.
“Nice apparel and goid price”
Process was simple and easy to follow.
“Simple process”
Items arrived very late, causing disappointment.
“Disappointed by stuff arriving very late”
The process was quick and easy to use.
“Quick and easy”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
ChicMe is an online fashion retailer focused on women’s clothing. The site lists dresses, tops, swimwear, outerwear, shoes, and accessories. Product pages show photos, size charts, and material details to help shoppers choose. ChicMe ships internationally and offers order tracking plus account management features. The company runs ecommerce platforms and accepts common payment methods for direct-to-consumer sales.