Reviewer reports lost parcel and poor customer service with no resolution.
“DO NOT I REPEAT DO NOT USE THIS COMPANY!!”
Reviews often highlight ChicMe’s simple ordering, wide selection, and generally fair prices. Many shoppers say items look like the website photos and fit well. A clear set of reviews reports late or missing deliveries and hard-to-resolve returns. Product feedback is split between sturdy, warm fabrics and thin materials or shedding embellishments.
Examples from available reviews (May 2022 – Mar 2026).
Reviewer reports lost parcel and poor customer service with no resolution.
“DO NOT I REPEAT DO NOT USE THIS COMPANY!!”
Return process required paid returns and incomplete refund.
“They made me pay to return the items and didn’t even refund me the full amount.”
Orders matched the website and fitted perfectly.
“Everything I ordered was exactly what the website showed.”
Ordering was very easy to complete.
“Very easy to place order.”
Many reports mention shipping delays and late arrivals. Several reviewers describe lost parcels, incorrect items, or orders that never showed up. Some note fast delivery or helpful service, but these comments appear much less often than shipping complaints.
Customers often call the prices fair and the value good for the cost. Many point to bargains and low prices. A smaller set mentions coupon problems at checkout and occasional high customs charges.
Most reviewers say the website and checkout are straightforward. Many mention easy navigation, quick ordering, and lots of size options. A minority report inconsistent sizing, limited product views, and occasional friction in site steps.
Reviews show a sharp split on product quality. Some customers praise thick, warm materials and listings that match what arrived. Others report paper-thin fabric, sequins that fall off, visible glue on embellishments, and damaged packaging, pointing to uneven quality between items.
Multiple reviews describe customer service that doesn’t respond and long back-and-forth over returns and refunds. People report slow replies, pressure to accept partial refunds, and requests to pay for return shipping. Positive communication comes up too, but far less often than complaints.
Overall experiences split between happy repeat buyers and strongly dissatisfied customers. Many reviewers praise the fit and style and say they buy again. Others warn about refunds that never get resolved, missing orders, and what they describe as deceptive handling of returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (17) · Reviews (1) · Quotes shortened · As of: March 2026
Good quality and fair cost, but discounts are not applied automatically.
“Good Quality and fair cost.”
Reviewer found the site easy to access and use.
“Easy Access”
Garments offer good quality and strong value for money.
“The quality of the garments and the value for money makes it hard to beat.”
Discounts and promotional codes were not applied at checkout.
“I had a coupon for 40% off but I did not get 40% off.”
Product photos show only fronts, making fit decisions difficult.
“A lot of your photos only show the front of items.”
Purchases consistently attract compliments and positive attention.
“Love CHICME every outfit I have purchased always receive compliments,”
Reviewer alleges the company withheld refunds and ignored communications.
“THEY POINT BLANK STOLE MY MONEY”
Overall experience was positive and satisfactory.
“All was good”
The process or site was considered too complicated to use.
“Too complicated”
Store offers a good clothing selection emphasising seasonal items.
“Good Selection of Clothing with an Emphasis on Seasond”
Products fit well and are loved by the reviewer.
“Love their products and fit.”
Reviewer describes the overall experience as superb.
“Superb experience”
Reviewer found items easy to find and will return.
“It was easy to find what I was looking for and the models were great.”
Reviewer requests a simpler coupon redemption process.
“Make the coupon experience easier”
Sizes run large; reviewer requests extra small sizes.
“I like their clothing, but a small is often way too big for me. Why do they not offer clothing in XS?”
Reviewer states the brand maintains its usual class.
“Class as always”
Reviewer highlights the quality of the merchandise.
“Quality of merchandise.”
Many choices available and sizes fit correctly.
“Plenty of choices and sizes are right!”
Site or service was easy to use today.
“Easy to use today”
Tank tops with built in bra are good quality.
“Good quality tanks”
Reviewer enjoys ordering due to good products and low prices.
“Love ordering from Chicme - they have great stuff at terrific prices.”
Return policy is difficult and company stalls to avoid refunds.
“I would give this company a 0 star.”
Customer service terrible with protracted haggling over refunds.
“Don't bother with them. Customer service is terrible on returns.”
Poor fit and quality, slow delivery, and returned items.
“Terrible fit, poor quality, took forever to arrive.”
Reviewer absolutely loves their new outfit.
“Absolutely love my new outfit!”
Items are very nice and stylish, according to reviewer.
“very nice and stylish”
Reviewer thanks company and praises the items.
“Great items ,thank you ,”
Reviewer received clothing that fitted well and looked very beautiful.
“Recebi a minha roupa , muito linda, serviu muito bem .”
Quality is excellent but heavy customs fees were charged on delivery.
“The quality is amazing just the major pinch was when I had to pay heavy customs to get the order in India mumbai.”
Customer service was great and dresses were high quality.
“Great customer service and care! Love the dresses! Great quality!”
Top matched the listing and was good quality.
“The top is exactly how it was shown.”
Customer service argued over partial refund for damaged or misfitting items.
“they want to negotiate how much of a refund they are willing to give.”
Orders matched the website and fitted perfectly.
“Everything I ordered was exactly what the website showed.”
Return process required paid returns and incomplete refund.
“They made me pay to return the items and didn’t even refund me the full amount.”
Everything fitted perfectly and looked very cute.
“Everything fit perfectly and is so so cute love love love”
Recent orders were great and reviewer thanked ChicMe.
“Everything I recently ordered is great.”
Reviewer loved everything and thanked the company.
“Love everything! Thank you!!”
Chic Me is hands down the best online shopping store for women's fashion. I recently purchased some clothing from them and must say that I am impressed with their exceptional service. Their user-friendly website made it easy for me to navigate through various sections of fashion articles and choose my preferred products.
The most fantastic thing about Chic Me is that they prioritize their customer's satisfaction. Not only did all the clothes fit perfectly, but also were of outstanding quality as expected.. The outfits looked even better than what was pictured on the site! It arrived earlier than expected, which exceeded my expectations.
Another thing worth noting is Chic Me’s reasonable pricing while maintaining excellent standards in terms of fabric quality; The company offers an array of discounts regularly making expensive items affordable to everyone.
In conclusion, if you are looking to upgrade your wardrobe without breaking your bank account or stepping outside in this pandemic situation, Chic Me has got your back!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
ChicMe is an online fashion retailer focused on women’s clothing. The site lists dresses, tops, swimwear, outerwear, shoes, and accessories. Product pages show photos, size charts, and material details to help shoppers choose. ChicMe ships internationally and offers order tracking plus account management features. The company runs ecommerce platforms and accepts common payment methods for direct-to-consumer sales.