Reviews Analysed
21
We Collect & Analyse Reviews
Calendar Club
Experiences & Reviews
Calendar Club is a UK retailer specialising in calendars, diaries and related stationery, selling products online and through physical stands and branches. It offers a broad selection across genres and seasonal lines, with options for standard and themed calendars, gifts and accessories. Consumers searching for reviews typically look for information on delivery, product quality, in‑store behaviour and customer support.
Overview & Key Metrics
Positive Sentiment
43%
Latest Review
13d
Overall Rating
2.6
Our Analysis
🎯
Service quality
Mixed reports: some quick replacements and helpful responses, but many reviewers report missed deliveries, slow replies and rude in‑store staff.
Share
Weak
16%
💰
Value for money
Some customers report good discounts and low prices, while others describe promotions not applied or products that didn’t justify the cost.
Share
Mixed
8%
⚡
User experience
Several shoppers praised fast dispatch and easy finds; others reported website search/filter failures, checkout/address issues and a frustrating browsing experience.
Share
Mixed
15%
🔧
Product quality
Many buyers received acceptable items, but multiple reviews cite damaged goods, design/stand changes and lower perceived quality this year.
Share
Mixed
13%
📞
Communication
Communication is inconsistent: one reviewer had prompt resolution, but many describe no replies, automated messages or abrupt customer‑service interactions.
Share
Weak
15%
⭐
Overall experience
Overall sentiment is divided: frequent praise for choice and speedy orders, but recurring complaints about service, UX and product changes.
Share
Weak
34%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (June 2022 – September 2025).
Exceptional Shopping Experience At Calendar Club
"I recently purchased some items from Calendar Club and I must say that my experience was quite pleasant. The website is easy to navigate; it has a clean layout with clear categories which made it easy for me to find what I was looking for. They have an impressive range of over 6,500 calendars, diaries, socks, stationery and much more. This means there is definitely something suitable for everyone. I found their prices to be reasonable compared to other online retailers offering similar products. In addition, they had several offers running at the time of my purchase making it possible for me to snag even better deals. Their customer service team is also amazing! One of the items I ordered arrived damaged during shipping but upon contacting them through their support email; they were quick in responding and replacing the item promptly with no hassle on my part whatsoever. Overall, I am very pleased with my shopping experience at Calendar Club as it exceeded all expectations! Their wide selection of quality products coupled with competitive pricing combined make them a one-stop-shop in terms of gifts or personal buys."
Shanon Gutmann
Collected.reviews
Jun 03, 2022
Featured for: Positive across many themes
Shocking Customer Service
"Bought a calendar for my son for Christmas, December 25 is missing, emailed to report the problem, Jonny responded said he will look in to it. Heard n..."
Lyanne Clayton
Trustpilot
Sep 30, 2025
Featured for: Illustrates communication failure
Don't bother. Just too complicated.
"Mobility issues have me shopping online. The worst site ever! Algorithms and filters don't work. All I wanted was a lovely wall calendar that starts o..."
Just Trish
Trustpilot
Sep 30, 2025
Featured for: Illustrates poor website UX
Be Warned
"Be Warned! This company is openly advertising “buy 1 calendar, get 1 half price”. I jumped at this offer, as my mum and aunt love the cat desk calenda..."
Julie
Trustpilot
Sep 30, 2025
Featured for: Promotion and service complaint
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
K
Kate
trustpilot.com
Sep 30, 2025
I live in Europe and my calendar…
I live in Europe and my calendar arrived perfectly, it was well packed too....
L
Lyanne Clayton
trustpilot.com
Sep 30, 2025
Shocking Customer Service
Bought a calendar for my son for Christmas, December 25 is missing, emailed to report the problem, Jonny responded said he will look in to it. Heard n...
K
Karen Thomas
trustpilot.com
Sep 30, 2025
Britishness!
I always purchase tear-off desk calendars from The Calendar Club. I prefer British calendars and have had a good range over the years. For 2025 there...
D
Danica
trustpilot.com
Sep 30, 2025
Great experience
I was a bit wary to order from here after seeing the reviews, but they had everything I wanted for party bag fillers and p...
A
Ali
trustpilot.com
Sep 30, 2025
Disappointed
I am so disappointed with two calendars I recently purchased from your store: Mind Games and Rom Com. I paid nearly £30 for these calendars and, unfor...
R
Rebecca S
trustpilot.com
Sep 30, 2025
Great experience buying online
I was looking for a good wall calendar for 2025 and found one I liked that was sold out almost everywhere else (a Hello Kitty design). It was even 40%...
M
Mr
trustpilot.com
Sep 30, 2025
I’ve been using the ‘ Happy family…
I’ve been using the ‘ Happy family organizer for over 20 years used to think it was superb ‘ alas the company has decided to fold it in half which mak...
J
Jane
trustpilot.com
Sep 30, 2025
Ordered three items and received 2
Ordered three items and received 2. After emailing twice I have had an automated email claiming I had made a new order with the undelivered item that...
G
Graham Marsh
trustpilot.com
Sep 30, 2025
Ordered a calendar on 16/12/24
Ordered a calendar on 16/12/24. No sign of delivery, have requested a refund but ha...
C
Carmel Newell
trustpilot.com
Sep 30, 2025
Cat Gallery Desk Calendar
For many years now I have ordered several cat gallery desk calendar for myself and family. We were all very disappointed to see the ne...
J
Just Trish
trustpilot.com
Sep 30, 2025
Don't bother. Just too complicated.
Mobility issues have me shopping online. The worst site ever! Algorithms and filters don't work. All I wanted was a lovely wall calendar that starts o...
D
Declan
trustpilot.com
Sep 30, 2025
Rudest lady in Lincoln
What a horrible lady that works on the stand in the waterside shopping centre. She chased me and my 18 month old son down. Accused me of p...
J
Judy
trustpilot.com
Sep 30, 2025
Love my diary and calendars that I…
Love my diary and calendars that I ordered! I use this company every year (I order online) as they have a...
s
serennn
trustpilot.com
Sep 30, 2025
very rude man claimed sixth form…
very rude man claimed sixth form students can’t be 18, obviously wrong! shouted us out of the shop when there was no over 18 only sign. i am 18. he is...
H
Helena Hutchinson
trustpilot.com
Sep 30, 2025
The lady who works in your Carlisle…
The lady who works in your Carlisle branch is so rude! She just does not acknowledge your existence in...
H
HJL
trustpilot.com
Sep 30, 2025
Really poor customer service
Really poor customer service. I woul...
J
Julie
trustpilot.com
Sep 30, 2025
Be Warned
Be Warned! This company is openly advertising “buy 1 calendar, get 1 half price”. I jumped at this offer, as my mum and aunt love the cat desk calenda...
P
Paul Croft
trustpilot.com
Sep 30, 2025
Always been good but.........
I have been using Calendar Club for five years now, and the Calendars / etc received, have always been in good condition. But this year I noticed the...
M
Margaret Stirling
trustpilot.com
Sep 30, 2025
No problems…
I have to admit I was worried after checking some of the reviews after I had paid for my order. Howe...
M
Matthew Barrowcliffe
trustpilot.com
Sep 30, 2025
CHECK YOUR ADDRESS
They have an addressing problem. You type in your post code and check your address and then if it has a special character in it it deletes it, even if...
Conclusion
Reviews show Calendar Club offers a wide selection and several customers report fast dispatch and satisfactory purchases. However, recurring issues appear around customer service responsiveness, in‑store staff behaviour and website functionality. Product concerns include changed designs, damaged items or perceived declines in finish, and some shoppers report problems with promotions or returns. If you consider buying, check promotion terms and the returns policy, prefer tracked/paid shipping for important orders, and contact support via documented channels if issues arise.