Reviews show Calendar Club offers a wide selection and several customers report fast dispatch and satisfactory purchases. However, recurring issues appear around customer service responsiveness, in‑store staff behaviour and website functionality. Product concerns include changed designs, damaged items or perceived declines in finish, and some shoppers report problems with promotions or returns. If you consider buying, check promotion terms and the returns policy, prefer tracked/paid shipping for important orders, and contact support via documented channels if issues arise.
Examples from available reviews (Dec 2017 – Feb 2026).
Pleasant shopping experience with wide selection, good prices and helpful service.
“Overall, I am very pleased with my shopping experience at Calendar Club”
Calendar missing December 25 and no customer service response.
“December is missing!!!!! Shocking customer service.”
Website filters and basket behaviour made ordering too difficult online.
“If you remove one thing from the basket, it clears the whole basket!”
Promotion didn't apply and customer service refused to honour it.
“The “Buy 1 get 1 half price” deal did not happen!”
Mixed reports: some quick replacements and helpful responses, but many reviewers report missed deliveries, slow replies and rude in‑store staff.
Some customers report good discounts and low prices, while others describe promotions not applied or products that didn’t justify the cost.
Several shoppers praised fast dispatch and easy finds; others reported website search/filter failures, checkout/address issues and a frustrating browsing experience.
Many buyers received acceptable items, but multiple reviews cite damaged goods, design/stand changes and lower perceived quality this year.
Communication is inconsistent: one reviewer had prompt resolution, but many describe no replies, automated messages or abrupt customer‑service interactions.
Overall sentiment is divided: frequent praise for choice and speedy orders, but recurring complaints about service, UX and product changes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (33) · Reviews (17) · Reviews (1) · Quotes shortened · As of: February 2026
Store staff in Cataraqui Mall were helpful and provided excellent service.
“The service was excellent and the Manager and staff are so helpful and friendly.”
I recently purchased some items from Calendar Club and I must say that my experience was quite pleasant. The website is easy to navigate; it has a clean layout with clear categories which made it easy for me to find what I was looking for. They have an impressive range of over 6,500 calendars, diaries, socks, stationery and much more. This means there is definitely something suitable for everyone.
I found their prices to be reasonable compared to other online retailers offering similar products. In addition, they had several offers running at the time of my purchase making it possible for me to snag even better deals.
Their customer service team is also amazing! One of the items I ordered arrived damaged during shipping but upon contacting them through their support email; they were quick in responding and replacing the item promptly with no hassle on my part whatsoever.
Overall, I am very pleased with my shopping experience at Calendar Club as it exceeded all expectations! Their wide selection of quality products coupled with competitive pricing combined make them a one-stop-shop in terms of gifts or personal buys.
Customer service ignored complaint about missing game tokens and didn't respond.
“Horrible customer service!”
Delivery confusion and expensive returns forced reviewer to double-buy calendars.
“To save a couple of $ I will never, ever order anything from Calendar Club again.”
Customer service doesn't answer phones and promotions are misleading.
“They NEVER answer the phone and you always have to leave a message.”
Promotion misapplied and staff refused to resolve, leaving customer dissatisfied.
“Its a joke unless all 3 things you are buying are the exact price then the 4th is free.”
Package delayed because company omitted consignee details on shipping label.
“Calendar Club did not provide any consignee details when they prepared their shipping label.”
Paid for UPS shipping but Calendar Club failed to arrange pickup; no delivery.
“Calendar Club says not their fault, talk to UPS.”
Delivery delayed and item hasn't left origin province after weeks.
“Shipped on Dec 11. Currently Dec 22 and item has not left Ontario yet.”
Puzzles arrived faster than expected and in perfect condition.
“My order of puzzles arrived in perfect condition and faster than expected.”
Website easy to use; order well packed and promptly dispatched.
“I found them easy to order from and they were well packed and promptly dispatched.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Calendar Club is a UK retailer specialising in calendars, diaries and related stationery, selling products online and through physical stands and branches. It offers a broad selection across genres and seasonal lines, with options for standard and themed calendars, gifts and accessories. Consumers searching for reviews typically look for information on delivery, product quality, in‑store behaviour and customer support.