Reviews Analysed
21
We Collect & Analyse Reviews
Bunches
Experiences & Reviews
Bunches is an online florist that offers bouquets and potted plants for gift delivery via a website. The service targets consumers ordering flowers and plants for occasions, with online selection and delivery scheduling as core features.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
13d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviewers report prompt, on‑time deliveries and efficient service; many note occasions were met and recipients were pleased.
Share
Strong
22%
💰
Value for money
A small number of reviewers mention reasonable prices and clear starting costs; there is too little data to draw a firm conclusion.
Share
Mixed
1%
⚡
User experience
Multiple reviewers describe an easy‑to‑use website, simple ordering and accurate product images; several report returning as repeat customers.
Share
Strong
12%
🔧
Product quality
The majority praise flower freshness, condition on arrival and longevity; a few reports cite incorrect colours or plants that failed to thrive.
Share
Strong
30%
📞
Communication
A few customers note delivery updates and tracking links; the volume of comments on communication is limited but generally positive.
Share
Mixed
4%
⭐
Overall experience
Most reviewers give a positive overall assessment, citing delighted recipients and repeat use; isolated negative experiences are reported.
Share
Strong
30%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (September 2022 – September 2025).
A Great Flower Delivery Experience from Start to Finish
"I recently ordered a bouquet of flowers from Bunches and I must say that my experience was exceptional. The website is user-friendly, making it easy to select the perfect arrangement for any occasion. The prices are reasonable, with bouquets starting at just £20. One thing I loved about Bunches is their free personalized card that comes with every order. It adds a thoughtful touch to gifting and made all the difference in my recipient's day. Furthermore, delivery was prompt and efficient; the flowers arrived fresh and in pristine condition. Overall, if you're looking for a reliable flower delivery service with high-quality arrangements at affordable prices, look no further than Bunches!"
Cole
Collected.reviews
Sep 06, 2022
Featured for: mentions price, UX and freshness
Easy to order ,kept updated about…
"Easy to order ,kept updated about delivery . I always use Bunches a..."
Bella
Trustpilot
Sep 30, 2025
Featured for: mentions updates and repeat use
I chose a bunch of mauve flowers
"I chose a bunch of mauve flowers, but there was only 2 mauve and the re..."
John
Trustpilot
Sep 30, 2025
Featured for: product colour mismatch complaint
Plant not good experience
"Received an azaleas plant in pot depicting birds on 25 September. The plant leaves were drooping badly and buds tightly..."
Miss Archer
Trustpilot
Sep 30, 2025
Featured for: reports dying plant, negative quality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
K
Kerry Clark
trustpilot.com
Sep 30, 2025
Great company
Great company with lively long lasti...
M
Michelle McColgan
trustpilot.com
Sep 30, 2025
Beautiful quality flowers
Beautiful quality flowers. I bought them to chear a friend up. She...
B
Bella
trustpilot.com
Sep 30, 2025
Easy to order ,kept updated about…
Easy to order ,kept updated about delivery . I always use Bunches a...
E
Eilish
trustpilot.com
Sep 30, 2025
Very efficient service and beautiful flowers.
Very efficient service. Delivered on time and f...
J
Julie Gale
trustpilot.com
Sep 30, 2025
The bouquet was a gift.
The bouquet was a gift. The recipients were delighted wi...
M
MRS R STEWART
trustpilot.com
Sep 30, 2025
Beautiful blooms
Beautiful blooms. Gorgeous colours. Very ha...
J
Julia Bell
trustpilot.com
Sep 30, 2025
The quality of the Azalea
The quality of the Azalea we sent as a gift was excellent. It arri...
P
Pauline Driver
trustpilot.com
Sep 30, 2025
It was a special gift to my sister in…
It was a special gift to my sister in law who just had an operation for skin cancer. It arrive...
J
John
trustpilot.com
Sep 30, 2025
I chose a bunch of mauve flowers
I chose a bunch of mauve flowers, but there was only 2 mauve and the re...
A
A.J. Harrison.
trustpilot.com
Sep 30, 2025
Easy to order.
Easy to order. Lovely flowers. Delive...
M
Melanie Grout
trustpilot.com
Sep 30, 2025
My mum recieved some flowers gor her…
My mum recieved some flowers gor her 90th, we w...
G
Georgina
trustpilot.com
Sep 30, 2025
I find it annoying when asked to review…
I find it annoying when asked to review something I sent to someone else . You did deliver on the correct day and they were appreciated by the recipie...
A
Alex
trustpilot.com
Sep 30, 2025
Fabulous every time
Fabulous every time. Amazing flowers delivered in best condition. The tracking link said there was some kin...
M
Mr Taylor
trustpilot.com
Sep 30, 2025
Quality Service and Products
Easy to select and place order. Order delivered on specified d...
S
S H
trustpilot.com
Sep 30, 2025
I love the ethics of this company…
Perfect service as always and excellent p...
A
Antony rowtcliff
trustpilot.com
Sep 30, 2025
I had a wide choice of flourish to…
I had a wide choice of flowers to choose from the ones I chose from the picture was exactly what turn...
A
Andrew
trustpilot.com
Sep 30, 2025
Always my first choice
The flowers arrived on the date as requested, which is very good as it was my mams birthday. The f...
K
Katharine Salmon
trustpilot.com
Sep 30, 2025
Excellent products Beautiful flowers
Excellent products. Bunches flowers are always highly appreciat...
M
Miss Archer
trustpilot.com
Sep 30, 2025
Plant not good experience
Received an azaleas plant in pot depicting birds on 25 September. The plant leaves were drooping badly and buds tightly...
A
Anita Tucker
trustpilot.com
Sep 30, 2025
Simple Efficiency Binds Beautiful Bunches.
Simple Efficiency has kept me returning to Bunches from my home in Spain whenever I need something special for cherished folk in Britain. Recipient's...
Conclusion
Reviewers most often praise Bunches for timely delivery, clear online ordering and generally good flower quality—many recipients are reported as delighted. Several comments highlight fresh, long‑lasting blooms and customers who reorder. However, a small number of reviews describe product issues, such as a potted plant that failed and an order that did not match the chosen colour. Delivery updates and tracking are mentioned positively by some customers but appear in only a few reviews. Consumers prioritising reliable bouquet condition and simple online ordering will find many positive reports, while those buying potted plants or specific colour requests should note the isolated negative experiences.