Many reviewers praise reliable, on-time delivery and flowers that arrive fresh and close to the photos online. Customers often describe easy ordering and good value. Some report delivery problems or poor-quality flowers on high-demand dates. A small number mention unclear updates and unhelpful customer service.
Examples from available reviews (Sep 2022 – Mar 2026).
Very good service and recipient delighted with beautiful flowers.
“Very good service.”
Ordered early but flowers didn’t arrive on time for Valentine's.
“still didn’t arrive on time.”
Very poor customer service and confusing or missing delivery updates.
“Very, very, very, very, very, very, very, very, very, very, very, very poor customer service.”
Very poor quality Valentine's flowers; reviewer lost trust.
“Absolutely shocking flowers received for Valentine’s Day.”
Reviews often focus on dependable fulfilment and on-time delivery for booked dates. A minority mention missed deliveries on important dates and parcels left without a card.
Several reviewers point to fair prices, a good range, and repeat orders as signs of value. A few mention small bouquets or refunds after problems.
Customers describe a simple website and a straightforward checkout with clear date selection. A few reports mention damaged packaging or items arriving in poor condition.
Many reviews say the flowers arrive fresh, last well, and look like the online photos for several days. A smaller group reports wilted, damaged, or incorrect items, often around peak-demand orders.
Many reviewers mention helpful delivery texts and updates confirming arrival. A small number report missing or confusing messages and very poor customer-service interactions.
Repeat buyers often describe steady satisfaction and keep using the service for gifts and occasions. More negative accounts focus on peak-date problems and support issues that ended in refunds or lost trust.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Lively, long-lasting flowers and an easy-to-use website.
“lively long lasting flowers and an easy to use website”
Beautiful quality flowers; recipient was very impressed.
“Beautiful quality flowers.”
Easy ordering with delivery updates and pleased recipients.
“kept updated about delivery”
Efficient service with on-time delivery and beautiful flowers.
“Delivered on time and flowers were beautiful.”
Bouquet was a gift and recipients were delighted.
“recipients were delighted with the flowers”
Beautiful blooms with gorgeous colours and timely arrival.
“Beautiful blooms. Gorgeous colours.”
Azalea quality was excellent and arrived on requested day.
“The quality of the Azalea we sent as a gift was excellent.”
Special gift arrived on time and was greatly appreciated.
“It arrived on time and was greatly appreciated”
Order had fewer mauve flowers than expected; mostly white.
“there was only 2 mauve and the rest were white.”
Easy ordering, lovely flowers and punctual, excellent service.
“Delivered right on time!”
Recipient's 90th flowers impressed us, so I tried Bunches.
“we were impressed”
Delivered correctly but reviewer was annoyed by review request.
“You did deliver on the correct day and they were appreciated by the recipient.”
Amazing flowers consistently arrive in excellent condition despite tracking note.
“Amazing flowers delivered in best condition.”
Easy ordering with delivery on the specified day and gorgeous flowers.
“Easy to select and place order.”
Consistently perfect service and excellent products; reviewer praises company ethics.
“I love the ethics of this company”
Wide choice; product matched the picture and arrived on time.
“was exactly what turned up”
Flowers arrived on the requested date in excellent condition.
“Bunched is always my first choice for sending flowers.”
High-quality Bunches products are appreciated and long-lasting.
“They are high quality and last a long time”
Azalea plant arrived with drooping leaves and failed to recover.
“The plant leaves were drooping badly and buds tightly closed.”
Reliable, simple service that delivers exactly what was ordered.
“what arrived was what I sent.”
I recently ordered a bouquet of flowers from Bunches and I must say that my experience was exceptional. The website is user-friendly, making it easy to select the perfect arrangement for any occasion. The prices are reasonable, with bouquets starting at just £20.
One thing I loved about Bunches is their free personalized card that comes with every order. It adds a thoughtful touch to gifting and made all the difference in my recipient's day. Furthermore, delivery was prompt and efficient; the flowers arrived fresh and in pristine condition.
Overall, if you're looking for a reliable flower delivery service with high-quality arrangements at affordable prices, look no further than Bunches!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bunches is a UK online florist selling bouquets, potted plants, and floral gifts. The site lets customers choose delivery dates, add gift messages, and view product photos and descriptions. Product pages also include care tips for flowers and plants. Customers can pay securely online using common payment methods, and can contact support by email or phone with order questions.