Reviews indicate British Corner Shop reliably ships a wide range of British groceries and often delivers quickly with careful packaging. Many customers praise product freshness and repeat purchases, while others report isolated packing errors or wrong flavours. A recurring negative is extra cost from shipping charges and local import duties; reviewers recommend buyers check customs rules and possible fees before ordering. Communication is mixed: customers appreciate shipment notifications and rapid issue resolution in some cases, but some report unanswered emails—inspect deliveries on arrival and retain order details if follow-up is needed.
Examples from available reviews (Jul 2020 – Feb 2026).
Items were delivered to hotel intact and customer service was excellent.
“Everything I ordered was there, and perfectly packed.”
Order had damaged and incorrect items and no email follow-up.
“no one will follow up with the replied to email.”
Wide product range but unforeseen import duties increased total cost.
“The products I ordered through them ended up costing me a lot more than was anticipated.”
Package arrived quickly and in good condition with helpful notifications.
“Appreciated notifications from the shipper”
Many reviews praise fast shipping, careful packing and attentive customer care; delivery speed and handling are consistent positives.
Multiple customers report higher total costs caused by shipping fees, local import duties or prices above UK retail, reducing perceived value.
Ordering and delivery turnaround are frequently commended; a few customers note slow package preparation before shipping.
Most reviewers report fresh, well packed and correct products; occasional reports describe damaged items or wrong flavours.
Some customers praise shipment notifications and quick resolutions, while others report unanswered emails and lack of customs warnings.
Many reviewers are repeat customers and satisfied overall, but others note follow-up failures and unexpected extra costs.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Quotes shortened · As of: February 2026
Quick delivery and easy ordering; received exactly what was ordered.
“quick response/delivery exactly what I ordered easy to order”
Consistent, prompt and accurate delivery service to South Africa.
“processing my orders promptly and accurately.”
Received wrong items and could not contact customer service.
“Email doesn’t work to contact the website.”
Delivery, communication and packaging were excellent.
“Excellent delivery, communication and packaging.”
Fast delivery and good confectionery quality, lacks refrigerated shipping.
“I wish you offered refrigerated shipping because my country is hot”
Ordering was easy and timely, but one package was torn.
“one of my packages was torn .”
Caffeine-free tea satisfied; website ordering easy and delivery as promised.
“Your website was easy to order on, delivery as promised.”
Good products at great prices and recommended to friends.
“It has some really good products at great prices.”
Items were good and delivered on time.
“Great stuff and timely”
Very quick service with a wide selection and easy email contact.
“VERY QUICK SERVICE,WITH SO MUCH TO CHOOSE FROM WITH EASY TO USE EMAIL.”
Items tasty but overall too expensive after exchange and import duties.
“Tasty items but too expensive once i paid exchange rate and import duties”
Paid high shipping, order never delivered and customer service didn't respond.
“it's been a month and I haven't received a refund or had my order delivered.”
Misleading weights and high customs duties made the order uneconomical.
“I paid over 4000 Egyptian pounds for a small cheap food order.”
Fast delivery and excellent packaging; will order again.
“fast delivery, great how the products were packaged, I will order again”
Package lost by carrier and Corner Shop stopped responding to emails.
“My package was lost by DHL - it was impossible to track since no one answers the phone.”
Wide variety shipped quickly and packaged very well.
“Excellent variety. Shipped quickly & packaged very well”
Wrong product sent and no resolution despite following requests.
“You sent the wrong product, we’ve been in contact with you and followed all your request but still don’t have a resolution.”
Shipping was prompt and reasonably priced.
“Shipping is prompt and very reasonable cost”
Good product choice, speedy delivery; occasional carrier delay not supplier.
“Great choice of products, speedily delivered!”
Historic chocolate tasted delicious but import costs are high.
“it is delicious.”
Items were delivered to hotel intact and customer service was excellent.
“Everything I ordered was there, and perfectly packed.”
Consistently great service and fast delivery.
“Always great service and fast delivery”
Long-term customer praised product range, fast shipping and careful packaging.
“The range of products are excellent, shipping is fast”
Package arrived quickly and in good condition with helpful notifications.
“Appreciated notifications from the shipper”
Wide product range but unforeseen import duties increased total cost.
“The products I ordered through them ended up costing me a lot more than was anticipated.”
Found a hard-to-find product, pleased with selection and prices.
“It's like a mine with all sorts of food in.”
Ordering to receiving was quick, items shared at a get together.
“Ordering some of my favorites to share with friends, makes for a great get together”
The items arrived very well packaged and protected.
“Very well packaged”
Prompt shipping and good product quality were appreciated.
“I love the prompt shipping.”
Customer emailed about overcharged delivery but received no response.
“We have yet to recieve a response.”
Enjoys ordering; a recent small issue was resolved quickly.
“they made it right quickly.”
Overall good, but very high import tax paid on sauces.
“had to pay 11000 Egyptian pounds for import tax on some jars of sauces”
Loved everything in the order.
“Great! Loved everything”
Order had damaged and incorrect items and no email follow-up.
“no one will follow up with the replied to email.”
Found desired item but shipping and taxes made it costly.
“shipping charges and local taxes made the cost almost prohibitive”
Items were fresh, delicious and well packed.
“All of the items were fresh and delicious.”
Long-term customer praised freshness, packaging and recommendation.
“I love how fresh and well packed my items come.”
Found needed items but prices and preparation times were higher than expected.
“it is more than double”
Happy to order again; service was fast and impressive.
“especially how quickly my goodies arrived”
Fast shipping and products were well packaged.
“Fast shipping and product well packaged.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
British Corner Shop is an online retailer specialising in British groceries, confectionery and pantry brands for international customers. It operates a web storefront that offers product search, international shipping options and order notifications. Consumers researching reviews commonly look for information on delivery speed, packaging, customs charges and customer service responsiveness.