Customer feedback for Boutiquefeel is mixed: many shoppers praise the website usability, timely deliveries and items fitting true to size, while others report delayed shipping, poor correspondence and difficult returns. Several reviews note good value when the product meets expectations, but quality inconsistencies and sizing problems appear in a number of reports. If you are considering a purchase, check size guides and product photos carefully and review the returns policy before ordering. For higher-risk purchases, consider ordering a single item first and keep proof of postage and communication if you need to return goods.
Examples from available reviews (Feb 2018 – Feb 2026).
Buyer had a smooth shopping experience with good quality and service.
“The website is user-friendly and easy to browse”
Return process was difficult and customer service delayed refunds.
“they make it so difficult!”
Website was easy to use and ordering was straightforward with updates.
“Easy site to navigate & view goods.”
Reviewer says shoes differed from pictures, were poor quality and didn't fit.
“Terrible service, shoes are not what is pictured”
Many customers report timely deliveries and fast orders, while a notable share describe long shipping times, delayed orders and difficult returns.
Some reviewers describe prices as affordable and good value for money, whereas others report cheap materials or call purchases a rip-off.
Several shoppers praise the website as easy to navigate and ordering as straightforward; the sample of explicit UX comments is small.
Product reports vary: many say items fit true and match images, while multiple reviews flag poor materials, sizing problems or manufacturing faults.
Some buyers received prompt, helpful responses, but multiple reviews describe delayed or inconsistent correspondence, especially around returns and refunds.
Overall impressions are mixed: plenty of satisfied customers, yet a significant number report disappointing service, returns issues or product problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · Reviews (3) · Reviews (1) · Quotes shortened · As of: February 2026
I recently made a purchase from Boutiquefeel and I must say that my experience was amazing. The website is user-friendly and easy to browse, which made it simple for me to find what I was looking for. The range of products available on this site is extremely impressive; they have everything that a woman could want when it comes to fashion.
One thing that stood out for me was the quality of the items I bought. They were exactly as described on the website and fit true to size. Moreover, their shipping policy is fantastic- free shipping worldwide! It's really comforting knowing that you do not have additional charges at checkout!
But what impressed me most about Boutiquefeel was their customer service team. I had an issue with tracking my order, but after reaching out to them through email, they responded promptly and helped resolve my problem immediately.
Overall, if you're looking for a great online shopping experience with affordable prices without needing any sort of memberships or recurrent payments - then boutiquefeel is the perfect destination
Reviewer reported bad quality and misleading pictures.
“Bad quality. Pictures are misleading.”
Return address was undeliverable and customer support was unresponsive.
“no response from anyone.”
Order arrived on time; some sizes small but overall brilliant.
“overall brilliant”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Boutiquefeel is an online fashion retailer specialising in women's clothing and accessories. The company sells via a consumer-facing website with product pages that include images and sizing information, and offers international delivery options. This report compiles verified customer reviews to help prospective buyers assess website usability, delivery, returns and product expectations.