Reviewers often mention fast delivery, sturdy packaging, and long-lasting products. Another group says orders never showed up, payments were kept, and refund requests went nowhere. Many customers point to an easy site, clear size charts, and a broad range of items. A smaller set flags unresponsive support and unexpected customs charges or fees.
Examples from available reviews (Jul 2017 – Mar 2026).
Skinsuit quality was exceptional with a perfect fit and breathable fabric.
“The quality of the skinsuit is exceptional—perfect fit, breathable fabric, and top-tier craftsmanship.”
Reviewer praises customer service and the good price.
“Great customer service, great price”
Received fake product and Bobshop failed to resolve refund or ban seller.
“Bobshop does absolutely nothing to help”
Product never arrived and customer care failed to provide assistance.
“I paid for a product that never arrived.”
Service feedback falls into two clear camps. One group reports quick processing, smooth returns, and helpful follow-up. The other repeatedly describes orders that never arrived, closed accounts, and money taken without a resolution.
Customers like the choice and the availability of items they struggle to find elsewhere. Some accept higher fees for the convenience or because the products are rare. A few reviewers say the platform’s fees or retail prices are less competitive.
Many reviewers find the website and checkout straightforward and easy to use. They credit size charts and clear product pages with getting the fit right on the first try. A small number mention confusing sizing, including at least one item that arrived much smaller than expected.
Comments on products often highlight strong workmanship, good fabric performance, and dependable construction. Reviewers also frequently note good packaging and items arriving in good condition. A minority report counterfeit goods or missing items in their shipments.
Some reviewers praise fast replies and responsive customer support. Others describe emails that went unanswered, communication that stopped, and refund requests that were ignored. A few mention back-and-forth over customs messages and disputed fees.
Overall views are split between repeat customers who describe consistently good purchases and others who quit after serious problems. Trust concerns focus on missing orders, how payments were handled, and weak follow-through on complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (15) · Google (5) · Reviews (1) · Quotes shortened · As of: March 2026
Received fake product and Bobshop failed to resolve refund or ban seller.
“Bobshop does absolutely nothing to help”
Platform helped grow business but fees are somewhat high.
“The fees are a bit high, but overall, I’m very happy”
Product arrived well packaged in excellent condition and shipped quickly.
“Product got shipped very quickly.”
Platform is easy to use and services are quick and professional.
“super easy to use.”
Frequent buyer praises quick support, many payment options and strong protection.
“Quick responding support team.”
Reviewer warns not to buy due to late deliveries and poor customer service.
“They don't deliver on time.”
Products matched webshop promises with fast delivery and returns handling.
“Fast reactions on returns.”
Order arrived on time and met expected quality.
“everything on time and with the quality expected.”
Great workmanship and very fast shipping to my door.
“great workmanship , shipped really fast to my door”
First order delivered surprisingly quickly; overall satisfied.
“I was very surprised by the delivery of the goods.”
Reviewer describes Bobshop as totally perfect.
“Totaly perfect Bobshop 👍”
Size chart helped achieve correct fit and shipping was very fast.
“The shorts were just the right size, thanks to good measurement chart.”
Large selection, high quality and an easy-to-use shop with timely delivery.
“Easy to use.”
Product is described as reliable and of tremendous quality.
“Always reliable.”
There was a pause in communication, but services were among the best.
“There was a pause in my communication with Bobs”
Product hard to find elsewhere, shipped promptly and fairly priced.
“Shipped promptly and got to Los Angeles in very good time.”
Skinsuit quality was exceptional with a perfect fit and breathable fabric.
“The quality of the skinsuit is exceptional—perfect fit, breathable fabric, and top-tier craftsmanship.”
Reviewer reports that everything was good.
“Everything was good!!!”
Bobshop responded and shipped the order quickly.
“Bobshop responded and shipped quickly.”
First experience went as planned and satisfactory.
“everything went as planned.”
Items were wrong size and customer service did not respond to contact attempts.
“they don’t respond to emails.”
Reviewer praises customer service and the good price.
“Great customer service, great price”
Order held by customs with nearly £100 fees and poor responses from company.
“We had to pay nearly £100 for vat and customs”
Super fast delivery and huge selection, though prices aren't the best.
“Super fast delivery, huge selection of too class products!”
One item's size was much smaller than expected; sizing reference poor.
“One of the items the size was really small.”
Everything works perfectly and reviewer will continue ordering.
“Everything works perfectly.”
Long-term customer reports everything has worked perfectly over the years.
“All these years everything is worked perfect when i have been bobshop customer.”
Company took payment and closed account, but reviewer recovered money via external help.
“They grabbed my money and terminated my account”
Company provided a fast follow-up on the request.
“Fast follow up on request.”
Ordered six packets but received one containing fewer seeds than claimed.
“upon receiving only 1 packet.”
Reviewer believes many reviews refer to different companies and praises Bobshop.com.
“Bobshop.com is a company that has been operating for over 41 years.”
Loyal customer for four years, never disappointed.
“I use nobody else but bobshop,that should say everything,never been dissapointed in 4 years”
Opened account then closed it after reading negative reviews and losing trust.
“closing my account, as I don`t feel comfy doing business with bobshop!”
Very happy long-term customer who only uses Bobshop.
“I am 100 % happy with bobshop,i only use bobshop,never been dissapointed by them been with them for 4 years”
Reviewer reports two orders were never received.
“Two orders never received.”
Two items shipped via SA Post to USA never arrived.
“Never arrived.”
Two items sent via SA Post Office five months ago never arrived.
“Items never arrived.”
Product never arrived and customer care failed to provide assistance.
“I paid for a product that never arrived.”
Overseas DHL shipments were delayed up to two months at German customs.
“Overseas shipment by DHL is a complete disaster.”
I have been using the Bob Shop tall water bottles for a while now and since it turned out really helpful, I just wanted to write about my experience. The tall water bottle is a product from Bob shop and I have been looking everywhere for this product, at different supermarkets and shopping malls but could not find one so in the end, I went to Bob Shop and after a long search I got it. love the way it protects my teeth from damage due to acid erosion from drinking acidic beverages from store-bought water bottles. The Bob Bottle is designed with a large mouth which perfectly fits with my filter, allowing me to enjoy pure and refreshingly cool water on-the-go. The Bob Bottle is great for sports enthusiasts because it's shatterproof! It's a perfect gift too.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bobshop runs an online store focused on sports and cycling clothing and related accessories. Product pages include measurements and specification details to help shoppers pick the right size and features. Orders go through an online checkout with several payment options and shipment tracking. The range includes specialist items such as skinsuits and other technical garments, plus accessories for athletes and outdoor users.