Reviewers most frequently praise Bobshop for fast, reliable shipping and good product quality, particularly for cycling kit and accessories. Several customers highlight a large selection and an easy-to-use website or measurement charts that aid sizing. However, recurring issues include inconsistent customer communication and occasional sizing or incorrect-item problems. Some buyers also report unexpected customs or VAT costs and changes to shipping information; checking shipping and import terms before ordering is advisable. For consumers: verify size charts carefully, review shipping/customs terms for your country, and allow for variable response times from support when planning gifts or time-sensitive orders.
Examples from available reviews (Jul 2017 – Feb 2026).
Skinsuit quality was exceptional with a perfect fit and breathable fabric.
“The quality of the skinsuit is exceptional—perfect fit, breathable fabric, and top-tier craftsmanship.”
Large selection, high quality and an easy-to-use shop with timely delivery.
“Easy to use.”
Order held by customs with nearly £100 fees and poor responses from company.
“We had to pay nearly £100 for vat and customs”
Items were wrong size and customer service did not respond to contact attempts.
“they don’t respond to emails.”
Many reviews report prompt, on-time shipping and reliable delivery across countries; delivery speed is frequently mentioned positively.
Comments on price are mixed: several call prices fair or good value, while others point to higher costs or unexpected customs charges.
Shop layout, measurement charts and the website are praised in a few reviews; only a small number mention UX details explicitly.
Multiple reviews praise build quality, fit and materials for cycling kit and bottles; a minority report sizing issues or wrong sizes received.
Communication is inconsistent: some customers praise responsive support, while others report no replies or delayed responses to enquiries.
Most reviewers describe positive purchase experiences, repeat buying and satisfaction; a smaller share report problems with orders or support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (15) · Google (5) · Reviews (1) · Quotes shortened · As of: February 2026
Received fake product and Bobshop failed to resolve refund or ban seller.
“Bobshop does absolutely nothing to help”
Platform helped grow business but fees are somewhat high.
“The fees are a bit high, but overall, I’m very happy”
Product arrived well packaged in excellent condition and shipped quickly.
“Product got shipped very quickly.”
Platform is easy to use and services are quick and professional.
“super easy to use.”
Frequent buyer praises quick support, many payment options and strong protection.
“Quick responding support team.”
Reviewer warns not to buy due to late deliveries and poor customer service.
“They don't deliver on time.”
Products matched webshop promises with fast delivery and returns handling.
“Fast reactions on returns.”
Order arrived on time and met expected quality.
“everything on time and with the quality expected.”
Great workmanship and very fast shipping to my door.
“great workmanship , shipped really fast to my door”
First order delivered surprisingly quickly; overall satisfied.
“I was very surprised by the delivery of the goods.”
Reviewer describes Bobshop as totally perfect.
“Totaly perfect Bobshop 👍”
Size chart helped achieve correct fit and shipping was very fast.
“The shorts were just the right size, thanks to good measurement chart.”
Large selection, high quality and an easy-to-use shop with timely delivery.
“Easy to use.”
Product is described as reliable and of tremendous quality.
“Always reliable.”
There was a pause in communication, but services were among the best.
“There was a pause in my communication with Bobs”
Product hard to find elsewhere, shipped promptly and fairly priced.
“Shipped promptly and got to Los Angeles in very good time.”
Skinsuit quality was exceptional with a perfect fit and breathable fabric.
“The quality of the skinsuit is exceptional—perfect fit, breathable fabric, and top-tier craftsmanship.”
Reviewer reports that everything was good.
“Everything was good!!!”
Bobshop responded and shipped the order quickly.
“Bobshop responded and shipped quickly.”
First experience went as planned and satisfactory.
“everything went as planned.”
Items were wrong size and customer service did not respond to contact attempts.
“they don’t respond to emails.”
Reviewer praises customer service and the good price.
“Great customer service, great price”
Order held by customs with nearly £100 fees and poor responses from company.
“We had to pay nearly £100 for vat and customs”
Super fast delivery and huge selection, though prices aren't the best.
“Super fast delivery, huge selection of too class products!”
One item's size was much smaller than expected; sizing reference poor.
“One of the items the size was really small.”
Everything works perfectly and reviewer will continue ordering.
“Everything works perfectly.”
Long-term customer reports everything has worked perfectly over the years.
“All these years everything is worked perfect when i have been bobshop customer.”
Company took payment and closed account, but reviewer recovered money via external help.
“They grabbed my money and terminated my account”
Company provided a fast follow-up on the request.
“Fast follow up on request.”
Ordered six packets but received one containing fewer seeds than claimed.
“upon receiving only 1 packet.”
Reviewer believes many reviews refer to different companies and praises Bobshop.com.
“Bobshop.com is a company that has been operating for over 41 years.”
Loyal customer for four years, never disappointed.
“I use nobody else but bobshop,that should say everything,never been dissapointed in 4 years”
Opened account then closed it after reading negative reviews and losing trust.
“closing my account, as I don`t feel comfy doing business with bobshop!”
Very happy long-term customer who only uses Bobshop.
“I am 100 % happy with bobshop,i only use bobshop,never been dissapointed by them been with them for 4 years”
Reviewer reports two orders were never received.
“Two orders never received.”
Two items shipped via SA Post to USA never arrived.
“Never arrived.”
Two items sent via SA Post Office five months ago never arrived.
“Items never arrived.”
Product never arrived and customer care failed to provide assistance.
“I paid for a product that never arrived.”
Overseas DHL shipments were delayed up to two months at German customs.
“Overseas shipment by DHL is a complete disaster.”
I have been using the Bob Shop tall water bottles for a while now and since it turned out really helpful, I just wanted to write about my experience. The tall water bottle is a product from Bob shop and I have been looking everywhere for this product, at different supermarkets and shopping malls but could not find one so in the end, I went to Bob Shop and after a long search I got it. love the way it protects my teeth from damage due to acid erosion from drinking acidic beverages from store-bought water bottles. The Bob Bottle is designed with a large mouth which perfectly fits with my filter, allowing me to enjoy pure and refreshingly cool water on-the-go. The Bob Bottle is great for sports enthusiasts because it's shatterproof! It's a perfect gift too.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bobshop is an online retailer focused on cycling apparel, accessories and related sportswear, operating an e-commerce website that sells branded kit and ships internationally. Consumers searching reviews typically look for information on product fit, delivery times, sizing guidance and customer support performance.