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We Collect & Analyse Reviews

Bobshop
Experiences & Reviews

Bobshop is an online retailer focused on cycling apparel, accessories and related sportswear, operating an e-commerce website that sells branded kit and ships internationally. Consumers searching reviews typically look for information on product fit, delivery times, sizing guidance and customer support performance.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 19d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Many reviews report prompt, on-time shipping and reliable delivery across countries; delivery speed is frequently mentioned positively.

Share
21%
Strong
💰

Value for money

Comments on price are mixed: several call prices fair or good value, while others point to higher costs or unexpected customs charges.

Share
7%
Mixed
⚡

User experience

Shop layout, measurement charts and the website are praised in a few reviews; only a small number mention UX details explicitly.

Share
5%
Mixed
🔧

Product quality

Multiple reviews praise build quality, fit and materials for cycling kit and bottles; a minority report sizing issues or wrong sizes received.

Share
20%
Strong
📞

Communication

Communication is inconsistent: some customers praise responsive support, while others report no replies or delayed responses to enquiries.

Share
9%
Weak
⭐

Overall experience

Most reviewers describe positive purchase experiences, repeat buying and satisfaction; a smaller share report problems with orders or support.

Share
38%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

D
David Londono
trustpilot.com Sep 30, 2025

everything on time and with the quality…

everything on time and w...

C
CaptainBennyWilsonskispowder
trustpilot.com Sep 30, 2025

Ordered the movstar jersey and shorts

Ordered the movstar jersey and shorts , great...

K
Kami
trustpilot.com Sep 30, 2025

Cycling jersey

I ordered for the first time, and I was very surprised by the delivery of the goods. Even here...

R
RUDOLF BORKOVEC
trustpilot.com Sep 30, 2025

Totaly perfect Bobshop 👍

...

O
Olli H
trustpilot.com Sep 30, 2025

Fast shipping

The shorts were just the right size, thanks to goo...

W
Wolfgang Pössenberger
trustpilot.com Sep 30, 2025

Happy with BOBSHOP

Large selection. High quality level. Struc...

P
Paul Stevens
trustpilot.com Sep 30, 2025

Ineos helmet

Absolutely tremendous. Always r...

A
AMBDRII
trustpilot.com Sep 30, 2025

There was a pause in my communication…

There was a pause in my communication with Bobs but I would say that bo...

s
stretchdogg
trustpilot.com Sep 30, 2025

BobShop - Great selection

BobShop had a difficult product for me to find elsewhere. Shipped pr...

F
Fred Dur
trustpilot.com Sep 30, 2025

Excellent Purchase Experience

Excellent Purchase Experience with BobShop I recently bought the Pissei UAE Champion Tadej Pogačar skinsuit from BobShop, and I’m thoroughly impressed...

A
Albert Mosdal
trustpilot.com Sep 30, 2025

Everything was good!!!

...

D
DeLane Poole
trustpilot.com Sep 30, 2025

Bobshop responded and shipped quickly.

Bobshop responded a...

L
Loren
trustpilot.com Sep 30, 2025

First experience…everything went as…

First experience…everything...

R
Raimo de Vries
trustpilot.com Sep 30, 2025

No response to customer service requests…

I have 2 items that were wrong size (Christmas presents). I tried 3x to contact the company, but to no avail. I will keep trying but part of the iss...

A
Ander Malbadi Cocho
trustpilot.com Sep 30, 2025

Great customer service

Great customer se...

M
Maxine McMenamin
trustpilot.com Sep 30, 2025

misleading info about shipping

My order was held up at customs. We had to pay nearly £100 for vat and customs, this was misleading on their website as I checked their shipping page....

D
Darrell Hughes
trustpilot.com Sep 30, 2025

Super fast delivery

Super fast delivery, huge selection of too class products! Sadly n...

E
ERNESTO G Santos
trustpilot.com Sep 30, 2025

One of the items the size was really…

One of the items the size was really sma...

J
Jukka Kanerva
trustpilot.com Sep 30, 2025

Everything works perfectly

Everything works perfectly. I've been ordering from...

J
Juha Lehtinen
trustpilot.com Sep 30, 2025

All these years everything is worked…

All these years everything is worked perfect when i h...

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Conclusion

Reviewers most frequently praise Bobshop for fast, reliable shipping and good product quality, particularly for cycling kit and accessories. Several customers highlight a large selection and an easy-to-use website or measurement charts that aid sizing. However, recurring issues include inconsistent customer communication and occasional sizing or incorrect-item problems. Some buyers also report unexpected customs or VAT costs and changes to shipping information; checking shipping and import terms before ordering is advisable. For consumers: verify size charts carefully, review shipping/customs terms for your country, and allow for variable response times from support when planning gifts or time-sensitive orders.