Reviewers often mention fast delivery, sturdy packaging, and long-lasting products. Another group says orders never showed up, payments were kept, and refund requests went nowhere. Many customers point to an easy site, clear size charts, and a broad range of items. A smaller set flags unresponsive support and unexpected customs charges or fees.
Examples from available reviews (Jul 2017 – Mar 2026).
Skinsuit quality was exceptional with a perfect fit and breathable fabric.
“The quality of the skinsuit is exceptional—perfect fit, breathable fabric, and top-tier craftsmanship.”
Reviewer praises customer service and the good price.
“Great customer service, great price”
Received fake product and Bobshop failed to resolve refund or ban seller.
“Bobshop does absolutely nothing to help”
Product never arrived and customer care failed to provide assistance.
“I paid for a product that never arrived.”
Service feedback falls into two clear camps. One group reports quick processing, smooth returns, and helpful follow-up. The other repeatedly describes orders that never arrived, closed accounts, and money taken without a resolution.
Customers like the choice and the availability of items they struggle to find elsewhere. Some accept higher fees for the convenience or because the products are rare. A few reviewers say the platform’s fees or retail prices are less competitive.
Many reviewers find the website and checkout straightforward and easy to use. They credit size charts and clear product pages with getting the fit right on the first try. A small number mention confusing sizing, including at least one item that arrived much smaller than expected.
Comments on products often highlight strong workmanship, good fabric performance, and dependable construction. Reviewers also frequently note good packaging and items arriving in good condition. A minority report counterfeit goods or missing items in their shipments.
Some reviewers praise fast replies and responsive customer support. Others describe emails that went unanswered, communication that stopped, and refund requests that were ignored. A few mention back-and-forth over customs messages and disputed fees.
Overall views are split between repeat customers who describe consistently good purchases and others who quit after serious problems. Trust concerns focus on missing orders, how payments were handled, and weak follow-through on complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (15) · Google (5) · Reviews (1) · Quotes shortened · As of: March 2026
Reviewer reports poor handling, unilateral FedEx shipment and ignored refund requests.
“Bobshop decided to send the item via Fed EX after DHL refused to deliver it.”
Reviewer praises the company's excellent customer service.
“Excellent customer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bobshop runs an online store focused on sports and cycling clothing and related accessories. Product pages include measurements and specification details to help shoppers pick the right size and features. Orders go through an online checkout with several payment options and shipment tracking. The range includes specialist items such as skinsuits and other technical garments, plus accessories for athletes and outdoor users.