Reviewers most frequently praise Bobshop for fast, reliable shipping and good product quality, particularly for cycling kit and accessories. Several customers highlight a large selection and an easy-to-use website or measurement charts that aid sizing. However, recurring issues include inconsistent customer communication and occasional sizing or incorrect-item problems. Some buyers also report unexpected customs or VAT costs and changes to shipping information; checking shipping and import terms before ordering is advisable. For consumers: verify size charts carefully, review shipping/customs terms for your country, and allow for variable response times from support when planning gifts or time-sensitive orders.
Examples from available reviews (Jul 2017 – Feb 2026).
Skinsuit quality was exceptional with a perfect fit and breathable fabric.
“The quality of the skinsuit is exceptional—perfect fit, breathable fabric, and top-tier craftsmanship.”
Large selection, high quality and an easy-to-use shop with timely delivery.
“Easy to use.”
Order held by customs with nearly £100 fees and poor responses from company.
“We had to pay nearly £100 for vat and customs”
Items were wrong size and customer service did not respond to contact attempts.
“they don’t respond to emails.”
Many reviews report prompt, on-time shipping and reliable delivery across countries; delivery speed is frequently mentioned positively.
Comments on price are mixed: several call prices fair or good value, while others point to higher costs or unexpected customs charges.
Shop layout, measurement charts and the website are praised in a few reviews; only a small number mention UX details explicitly.
Multiple reviews praise build quality, fit and materials for cycling kit and bottles; a minority report sizing issues or wrong sizes received.
Communication is inconsistent: some customers praise responsive support, while others report no replies or delayed responses to enquiries.
Most reviewers describe positive purchase experiences, repeat buying and satisfaction; a smaller share report problems with orders or support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (21) · Reviews (15) · Google (5) · Reviews (1) · Quotes shortened · As of: February 2026
Reviewer reports poor handling, unilateral FedEx shipment and ignored refund requests.
“Bobshop decided to send the item via Fed EX after DHL refused to deliver it.”
Reviewer praises the company's excellent customer service.
“Excellent customer service.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bobshop is an online retailer focused on cycling apparel, accessories and related sportswear, operating an e-commerce website that sells branded kit and ships internationally. Consumers searching reviews typically look for information on product fit, delivery times, sizing guidance and customer support performance.