Reviews show Blinds by Post delivers well-made blinds that often fit accurately and arrive quickly; multiple customers highlight helpful staff and fast sample dispatch. Common positives include clear measuring instructions, straightforward installation and competitive pricing. However several detailed complaints concern incorrect parts, partial deliveries or delayed replacements, and some customers experienced slow follow-up. Prospective buyers should use the site’s measuring guidance, photograph any faults immediately and keep order and postage records to aid resolution if needed.
Examples from available reviews (Jan 2023 – Feb 2026).
Wrong chain sent and customer service delays caused lengthy replacement issues.
“plastic instead of silver metal as had been ordered & paid for”
Stephanie resolved courier issue quickly, keeping communications clear and effective.
“Stephanie was extremely helpful in resolving a supply and courier issue.”
Good-quality blind but repeated communication failures and delivery uncertainty.
“there is a lack of communication and knowledge somewhere.”
Made-to-measure Venetian blinds arrived quickly and fit perfectly.
“They were put up without a hitch and they fit perfectly.”
Reviews cite friendly, helpful staff and rapid issue resolution in many cases, but a notable minority report failures in fulfilment, follow-up and repeated contact attempts.
Several reviewers comment that prices are competitive and products represent good value; the sample is that positive price comments are limited in number.
Customers often praise the website, clear measuring instructions, quick sample dispatch and easy installation guidance, making ordering straightforward.
Most reviewers report well‑made, accurate made-to-measure blinds that fit and perform as expected; a small number received incorrect or damaged parts.
Many reviews note prompt delivery updates and responsive staff; some detailed complaints describe slow or incomplete follow-up on problems or missing items.
Overall impressions are largely positive: quick delivery, correct fit and helpful service in most cases, with a minority describing poor resolution.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
The customer did not receive the requested samples.
“Didn't receive the samples.”
Careful measuring led to easy 20-minute fitting and impressive appearance.
“find it pretty easy.”
Excellent service with fast delivery and good-quality blinds at reasonable price.
“Excellent service, fast delivery, good quality blinds at a reasonable price.”
Made-to-measure blinds matched measurements; helpful customer service resolved issue.
“customer service goes above and beyond to make everything right.”
Company offers reasonable prices, fast delivery and is recommended.
“Reasonable prices with fast delivery.”
Product arrived quickly at a good price; customer will reorder.
“Arrived quickly, good price, will use again.”
Colour tone looked different but matched desired effect when hung.
“That is exactly what I wanted so all is good”
Staff called to offer similar shade and expedited delivery, good service.
“expedited the blind delivery as well.”
Good communication, helpful staff, wide colour selection, and fast delivery.
“Great communication, helpful staff, huge selection of colours, fast delivery”
Customer experienced great service and a great product.
“Great service and great product”
Query was efficiently answered and followed up to ensure satisfaction.
“My query was answered efficiently”
Two blinds went missing and staff were unhelpful, causing stress.
“Sadly 2 of my blinds went missing and found staff very unhelpful”
Replacement slats matched existing ones perfectly and customer will reuse.
“They matched in perfectly with my existing ones.”
Blind arrived grey instead of black, causing major inconvenience and dispute.
“it came grey!”
Despite delivery hiccup, blinds proved excellent quality and easy to fit.
“they are of excellent quality and I was able to fit them myself, easily.”
Website easy; customer service responsive and blind fitted perfectly after delay.
“The blind is perfect, fits perfectly and was easy to install.”
Courtney provided polite, patient and helpful support with motor limits.
“A big shout out for Courtney who assisted with setting up the new electric motor limits.”
Ordering was hassle-free, delivery quick, and blinds look great.
“No hassle ordering, quick delivery, look fab”
Order arrived quickly with good delivery service.
“Good fast delivery”
Customer reports top-quality service and product.
“A1 service,A1 product !”
Large shutter order suffered poor communication and repeated delivery failures.
“I have waisted so much time chasing, following up and getting time off work to take this order”
Customer experienced poor, unresponsive customer service and month-long delay.
“the customer service team seem completely clueless”
Order had wrong items and poor customer service with ignored communications.
“Customer service is appalling”
Blinds fit perfectly and arrived promptly, customers were very pleased.
“They were a perfect fit”
Measuring instructions clear and fitting straightforward; ordering and delivery quick.
“Good instructions in measuring”
Only part of the order was received by the customer.
“Received only part order”
Wrong chain sent and customer service delays caused lengthy replacement issues.
“plastic instead of silver metal as had been ordered & paid for”
Perfect fit blinds and excellent customer service with regular updates.
“Customer service is excellent.”
Good price, quality and service; customer intends to reuse.
“Good price, quality and service”
Delivery as promised; prompt response and replacement for transit damage.
“Response was almost immediate and replacement was to be posted then too.”
Good-quality blind but repeated communication failures and delivery uncertainty.
“there is a lack of communication and knowledge somewhere.”
Samples arrived quickly; vertical blinds matched requirements and reduced light well.
“The Unishade brand really reduces light when drawn.”
Blackout blind fitted perfectly, easy fit with telescopic rod and blocks light.
“do not let any light in. Perfect!”
Made-to-measure Venetian blinds arrived quickly and fit perfectly.
“They were put up without a hitch and they fit perfectly.”
Fast delivery, excellent service, high-quality blinds and helpful free fittings.
“Super fast delivery.”
Customer was very happy with their order overall.
“Very happy with my order”
Free sample arrived quickly and blind matched expectations at a better price.
“Free sample arrive quickly and the blind was just what we wanted.”
Blinds were easy to fit and represented good value.
“Easy to fit and good value”
Website was easy to use and products accurate with quick delivery.
“Easy-to-use website.”
Company provided professional, prompt responses; customer will use again.
“Professional and prompt response”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Blinds by Post is a UK online retailer specialising in window blinds and related fittings. The business offers both made-to-measure and ready-made blinds with online ordering, sample options and parcel delivery across the UK. Information on sizing, fitting and product choices is provided on its website to support DIY installation.