Many reviewers mention fast delivery, accurate made-to-measure sizing, and easy fitting. Several customers point to responsive, helpful staff who sort out setup or motor problems. A sizable group reports incorrect items, missing parts, and refunds that remain unresolved, along with slow or no follow-up. Overall, the reviews split sharply between fully satisfied orders and unresolved service problems.
Examples from available reviews (Jan 2023 – Mar 2026).
Fast delivery, excellent service, high-quality blinds and helpful free fittings.
“Super fast delivery.”
Despite delivery hiccup, blinds proved excellent quality and easy to fit.
“they are of excellent quality and I was able to fit them myself, easily.”
Order had wrong items and poor customer service with ignored communications.
“Customer service is appalling”
Multiple issues and extensive delays with poor communication and complaint handling.
“Zero Stars - Worst company I've every dealt with.”
Several reviews praise quick dispatch, on-time arrival, and staff who fix courier or setup issues directly. Some one-star reviews describe incomplete orders, deliveries that arrived after cancellation, and slow replacements or refunds. Positive reviews sometimes name staff who stepped in, while many negative accounts say follow-up did not lead to a resolution.
Many customers describe the pricing as good value and say they would buy again. A few question add-on costs such as insurance or charges for replacements, and some mention warranty refusals. Complaints about extra fees appear less often than praise for price and value.
Reviewers often say the website is easy to use, the measuring guidance is clear, and fitting is straightforward. Several highlight simple assembly for Velux, twist-fit, and blackout options. A smaller set mentions measurement misunderstandings that then caused installation issues.
Many reviews describe blinds that feel well made, fit exactly, and block or control light effectively. Another group reports wrong colours, faulty or misaligned units, missing components, and motors that failed. Some of the strongest complaints mention blistering slats and warranty claims that were refused.
Positive feedback mentions proactive calls, order updates, and quick handling of questions. Many negative reviews describe unresponsive service, repeated delivery problems, and follow-ups that went unanswered. These communication issues often appear alongside complaints about larger or more complex orders.
Outcomes often hinge on accurate manufacturing and timely support. Positive experiences link to correct measurements, fast delivery, and staff stepping in when needed. Ongoing problems centre on order accuracy, replacements, and refunds that never get resolved, driving most of the lowest ratings.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
The customer did not receive the requested samples.
“Didn't receive the samples.”
Careful measuring led to easy 20-minute fitting and impressive appearance.
“find it pretty easy.”
Excellent service with fast delivery and good-quality blinds at reasonable price.
“Excellent service, fast delivery, good quality blinds at a reasonable price.”
Made-to-measure blinds matched measurements; helpful customer service resolved issue.
“customer service goes above and beyond to make everything right.”
Company offers reasonable prices, fast delivery and is recommended.
“Reasonable prices with fast delivery.”
Product arrived quickly at a good price; customer will reorder.
“Arrived quickly, good price, will use again.”
Colour tone looked different but matched desired effect when hung.
“That is exactly what I wanted so all is good”
Staff called to offer similar shade and expedited delivery, good service.
“expedited the blind delivery as well.”
Good communication, helpful staff, wide colour selection, and fast delivery.
“Great communication, helpful staff, huge selection of colours, fast delivery”
Customer experienced great service and a great product.
“Great service and great product”
Query was efficiently answered and followed up to ensure satisfaction.
“My query was answered efficiently”
Two blinds went missing and staff were unhelpful, causing stress.
“Sadly 2 of my blinds went missing and found staff very unhelpful”
Replacement slats matched existing ones perfectly and customer will reuse.
“They matched in perfectly with my existing ones.”
Blind arrived grey instead of black, causing major inconvenience and dispute.
“it came grey!”
Despite delivery hiccup, blinds proved excellent quality and easy to fit.
“they are of excellent quality and I was able to fit them myself, easily.”
Website easy; customer service responsive and blind fitted perfectly after delay.
“The blind is perfect, fits perfectly and was easy to install.”
Courtney provided polite, patient and helpful support with motor limits.
“A big shout out for Courtney who assisted with setting up the new electric motor limits.”
Ordering was hassle-free, delivery quick, and blinds look great.
“No hassle ordering, quick delivery, look fab”
Order arrived quickly with good delivery service.
“Good fast delivery”
Customer reports top-quality service and product.
“A1 service,A1 product !”
Large shutter order suffered poor communication and repeated delivery failures.
“I have waisted so much time chasing, following up and getting time off work to take this order”
Customer experienced poor, unresponsive customer service and month-long delay.
“the customer service team seem completely clueless”
Order had wrong items and poor customer service with ignored communications.
“Customer service is appalling”
Blinds fit perfectly and arrived promptly, customers were very pleased.
“They were a perfect fit”
Measuring instructions clear and fitting straightforward; ordering and delivery quick.
“Good instructions in measuring”
Only part of the order was received by the customer.
“Received only part order”
Wrong chain sent and customer service delays caused lengthy replacement issues.
“plastic instead of silver metal as had been ordered & paid for”
Perfect fit blinds and excellent customer service with regular updates.
“Customer service is excellent.”
Good price, quality and service; customer intends to reuse.
“Good price, quality and service”
Delivery as promised; prompt response and replacement for transit damage.
“Response was almost immediate and replacement was to be posted then too.”
Good-quality blind but repeated communication failures and delivery uncertainty.
“there is a lack of communication and knowledge somewhere.”
Samples arrived quickly; vertical blinds matched requirements and reduced light well.
“The Unishade brand really reduces light when drawn.”
Blackout blind fitted perfectly, easy fit with telescopic rod and blocks light.
“do not let any light in. Perfect!”
Made-to-measure Venetian blinds arrived quickly and fit perfectly.
“They were put up without a hitch and they fit perfectly.”
Fast delivery, excellent service, high-quality blinds and helpful free fittings.
“Super fast delivery.”
Customer was very happy with their order overall.
“Very happy with my order”
Free sample arrived quickly and blind matched expectations at a better price.
“Free sample arrive quickly and the blind was just what we wanted.”
Blinds were easy to fit and represented good value.
“Easy to fit and good value”
Website was easy to use and products accurate with quick delivery.
“Easy-to-use website.”
Company provided professional, prompt responses; customer will use again.
“Professional and prompt response”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Blinds by Post is a UK online retailer focused on made-to-measure window blinds and shutters. It sells roller, Venetian and vertical blinds, wooden shutters, and motorised blind systems. Customers can use online measuring guides and product specs, with support available by phone and email. The company ships across the UK and also sells parts and replacements as well as complete blind orders.