Reviews for Bellelily show a clear split: many shoppers appreciate the wide style selection, low prices and an easy website experience. However, a substantial number of reviewers report late or missing deliveries, difficult return processes, partial refunds and inconsistent product quality. Customer communication is a recurring concern in negative reports, particularly around returns and refunds. Consumers considering Bellelily may prefer to place small test orders first, verify sizing carefully and keep documentation of orders and communications in case a dispute is needed.
Examples from available reviews (Nov 2020 – Feb 2026).
Ordered two plus-size dresses that fit well and felt comfortable.
“They are just awesome, fit perfectly and look amazing on me.”
Order never arrived and customer service ignored contact requests.
“I never received these items, were charged for them”
Late delivery, incorrect sizing and dispute over return refunds.
“Now they are saying they have not received my return & are trying not to give me any money back.”
Very cute and inexpensive, reviewer loves the website.
“Very cute and inexpensive! Love this website”
Several reviewers report missing or long‑delayed orders and costly return handling; a minority note fast delivery service.
Many customers cite low prices and attractive styles; others say poor fit, low quality or disputed refunds undermined value.
Most reviewers find the website easy to use, with clear photos, simple ordering and a broad selection; browsing is generally positive.
Product quality is uneven: some praise fit and soft fabric, while many report wrong sizing, poor construction and deceptive images.
Multiple reviewers describe slow, unhelpful or absent replies to emails and disputes, especially around returns and refunds.
Overall experiences vary: a sizable group praises selection and price, while many others report delivery, quality and return problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · resellerratings.com (15) · Reviews (6) · Reviews (1) · Quotes shortened · As of: February 2026
Good clothes quality and timely resolution of an issue.
“the issue was resolved on time.”
Easy to find items and supportive customer service for issues.
“the support is great about making the order right if there is a problem.”
First purchase found the website easy and pleasant to use.
“The website is well done making shopping a pleasure and easy.”
Repeat customer happy with the service and results.
“Thanks for the best service! Welldone”
Great shopping experience with a brilliant clothing range.
“Great shopping experience. Brilliant range of clothes to purchase”
Reviewer had a very positive and enjoyable shopping experience.
“Overall one of the most fun shopping experiences I've had”
First purchase arrived quickly, fit well, and was high quality.
“product I received was of high quality”
Received first order in two weeks and found service reliable.
“Bellelily has a reliable service.”
Service was fast, delivery on time, and customer support excellent.
“Extremely fast efficient service, delivery on time and customer support!”
Reviewer was happy with purchases and praised the service.
“Amazing service and has been very happy with all clothes bought so far”
Support was responsive, delivery quick, and reviewer would recommend.
“When you need the support and for sure they gave it to me.”
First-time visitor found the site quick and easy to use.
“Quick and easy!”
Customer pleased with accurate, quick and responsive service.
“Accurate, quick, quality, responsive, value, polite.”
Shirts fit well and reviewer praises the material.
“Love my shirts, especially the material!”
Excited about shirts and praises responsive customer service.
“Customer service excellent- responsive to email when I need with my shipment!”
Customer alleges non-delivery, poor service, and wrongful charge affecting credit.
“The items were never delivered.”
Reviewer finds beautiful products with excellent clothing quality.
“Amazing products I find on Bellelily.”
The site remembers interests, making shopping quick and easy.
“The site remembers what your interests are”
First-time buyer impressed by fast purchases and clear item descriptions.
“informative, complete description of each item and clear pictures.”
Company based in China, poor quality and impossible returns.
“There is no way to return and no the contact number is out of service.”
I have been looking for plus size dresses for a long time now.I am so glad I found this website as it has the most beautiful collection of plus size dresses which you'll find nowhere else. Their styles are always up to date and you can choose from a wide range of colors,sizes and accessories.I ordered a Plus Size Sunflower Spaghetti Strap Maxi Dress - Black and a Plus Size Floral Ruffled Cold Shoulder Mini Dress from here and the dresses were shipped today. They are just awesome, fit perfectly and look amazing on me. The fabric is soft and smooth and doesn't itch or feel uncomfortable. I also love the fact that the company is committed to providing quality clothing at affordable prices.I am definitely going to order more dresses from here.
New customer pleased with exact dress and affordable pricing.
“it was exactly what I wanted!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bellelily is an e‑commerce retailer that lists women's apparel, accessories and related fashion items on its website. The site emphasises a wide variety of styles at budget prices and is primarily accessed through online ordering. Consumers researching Bellelily commonly look for information on product fit, shipping times, returns and customer support.