Shoppers often point to low prices, plenty of styles, and a website that’s easy to use. A steady stream of reviews mentions sizing that’s off, weak stitching, and items that don’t match the photos. Many customers also describe hard-to-complete returns, refunds that arrive late or not at all, and limited help from support. Ratings show a clear divide between very happy buyers and very unhappy ones.
Examples from available reviews (Nov 2020 – Mar 2026).
Wrong size, poor quality, and unaffordable return to China.
“The size was wrong, and the material and stitching were very bad.”
Good selection and affordable prices overall.
“Great options, great price”
Reviewer praises choice, quality, fit and prompt delivery.
“I love the choice...great quality and great fit.”
Customer alleges non-delivery, poor service, and wrongful charge affecting credit.
“The items were never delivered.”
Several reviewers describe quick delivery and support that responds promptly. Others report messages being ignored, refund disputes left unresolved, and some returns not accepted.
Many reviews praise the low prices and broad selection, calling the items inexpensive and fairly priced for the look. Other reviewers say the savings didn’t make up for poor materials or a bad fit in some orders.
Customers often mention easy browsing, clear photos, and a simple checkout. A smaller group reports long delivery waits or orders that never showed up.
Many reviewers say the dresses are well made, fit as expected, and use satisfactory materials. Others report incorrect sizing, sloppy stitching, misleading photos, and clothing that arrives unusable.
Some reviewers say support replies quickly, helps, and resolves issues. Many complaints describe no response, slow refunds, and returns sent back to the seller’s overseas address.
Positive reviews focus on items that match the product pages and arrive fast. Negative reviews focus on missing deliveries, difficult returns, and products that differ sharply from the descriptions, leading to widely different experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · resellerratings.com (15) · Reviews (6) · Reviews (1) · Quotes shortened · As of: March 2026
Good clothes quality and timely resolution of an issue.
“the issue was resolved on time.”
Easy to find items and supportive customer service for issues.
“the support is great about making the order right if there is a problem.”
First purchase found the website easy and pleasant to use.
“The website is well done making shopping a pleasure and easy.”
Repeat customer happy with the service and results.
“Thanks for the best service! Welldone”
Great shopping experience with a brilliant clothing range.
“Great shopping experience. Brilliant range of clothes to purchase”
Reviewer had a very positive and enjoyable shopping experience.
“Overall one of the most fun shopping experiences I've had”
First purchase arrived quickly, fit well, and was high quality.
“product I received was of high quality”
Received first order in two weeks and found service reliable.
“Bellelily has a reliable service.”
Service was fast, delivery on time, and customer support excellent.
“Extremely fast efficient service, delivery on time and customer support!”
Reviewer was happy with purchases and praised the service.
“Amazing service and has been very happy with all clothes bought so far”
Support was responsive, delivery quick, and reviewer would recommend.
“When you need the support and for sure they gave it to me.”
First-time visitor found the site quick and easy to use.
“Quick and easy!”
Customer pleased with accurate, quick and responsive service.
“Accurate, quick, quality, responsive, value, polite.”
Shirts fit well and reviewer praises the material.
“Love my shirts, especially the material!”
Excited about shirts and praises responsive customer service.
“Customer service excellent- responsive to email when I need with my shipment!”
Customer alleges non-delivery, poor service, and wrongful charge affecting credit.
“The items were never delivered.”
Reviewer finds beautiful products with excellent clothing quality.
“Amazing products I find on Bellelily.”
The site remembers interests, making shopping quick and easy.
“The site remembers what your interests are”
First-time buyer impressed by fast purchases and clear item descriptions.
“informative, complete description of each item and clear pictures.”
Company based in China, poor quality and impossible returns.
“There is no way to return and no the contact number is out of service.”
I have been looking for plus size dresses for a long time now.I am so glad I found this website as it has the most beautiful collection of plus size dresses which you'll find nowhere else. Their styles are always up to date and you can choose from a wide range of colors,sizes and accessories.I ordered a Plus Size Sunflower Spaghetti Strap Maxi Dress - Black and a Plus Size Floral Ruffled Cold Shoulder Mini Dress from here and the dresses were shipped today. They are just awesome, fit perfectly and look amazing on me. The fabric is soft and smooth and doesn't itch or feel uncomfortable. I also love the fact that the company is committed to providing quality clothing at affordable prices.I am definitely going to order more dresses from here.
New customer pleased with exact dress and affordable pricing.
“it was exactly what I wanted!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bellelily is an online store for women’s fashion, selling items such as dresses, swimwear, tops, and plus-size styles. Each product page shows multiple photos, size details, and styling notes. Shoppers can pay through standard online methods and pick from shipping options that include tracking. Bellelily ships internationally and provides contact options for support and order questions.