Reviews for Bellelily show a clear split: many shoppers appreciate the wide style selection, low prices and an easy website experience. However, a substantial number of reviewers report late or missing deliveries, difficult return processes, partial refunds and inconsistent product quality. Customer communication is a recurring concern in negative reports, particularly around returns and refunds. Consumers considering Bellelily may prefer to place small test orders first, verify sizing carefully and keep documentation of orders and communications in case a dispute is needed.
Examples from available reviews (Nov 2020 – Feb 2026).
Ordered two plus-size dresses that fit well and felt comfortable.
“They are just awesome, fit perfectly and look amazing on me.”
Order never arrived and customer service ignored contact requests.
“I never received these items, were charged for them”
Late delivery, incorrect sizing and dispute over return refunds.
“Now they are saying they have not received my return & are trying not to give me any money back.”
Very cute and inexpensive, reviewer loves the website.
“Very cute and inexpensive! Love this website”
Several reviewers report missing or long‑delayed orders and costly return handling; a minority note fast delivery service.
Many customers cite low prices and attractive styles; others say poor fit, low quality or disputed refunds undermined value.
Most reviewers find the website easy to use, with clear photos, simple ordering and a broad selection; browsing is generally positive.
Product quality is uneven: some praise fit and soft fabric, while many report wrong sizing, poor construction and deceptive images.
Multiple reviewers describe slow, unhelpful or absent replies to emails and disputes, especially around returns and refunds.
Overall experiences vary: a sizable group praises selection and price, while many others report delivery, quality and return problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · resellerratings.com (15) · Reviews (6) · Reviews (1) · Quotes shortened · As of: February 2026
Wrong size, poor quality, and unaffordable return to China.
“The size was wrong, and the material and stitching were very bad.”
Disappointed by lengthy delivery time despite nice items.
“ce n'est pas ce que je voulais”
Received wrong sizes and returns are impractical with low refunds.
“It’s impossible to return ( you have mailed it to China and pay for shipping)”
Good selection and affordable prices overall.
“Great options, great price”
Order never arrived and customer service ignored contact requests.
“I never received these items, were charged for them”
Pleased with unique items and fast delivery.
“I’ve been pleased with my purchases and fast delivery.”
Website is easy to use with clear product photos.
“Easy to use website.”
Poor quality clothing and unresponsive returns communication.
“Quality is bad and all made in China it seems.”
Good prices and appealing styles.
“prices were great and the styles”
Nice clothes and an easy ordering process.
“Nice clothing and easy ordering.”
Items not received months later and refusal to buy again.
“I STILL haven't received my items and here it is March.”
New customer liked styles and prices and recommends them.
“I do recommend them.”
Late delivery, incorrect sizing and dispute over return refunds.
“Now they are saying they have not received my return & are trying not to give me any money back.”
Slow responses and refusal to accept returns, poor quality.
“they asked if I would “just keep it””
Return stuck in customs and company refused proper return handling.
“I returned something to them and they refused to get it out of customs”
Wide selection with competitive pricing.
“Large selection great prices”
Items did not match descriptions and sizing was incorrect.
“Not only that none of the sizing is correct I ordered small and all the bottoms are very large.”
Enjoyable website with nice prices and cute styles.
“Great web site, nice prices & very cute style”
Cute styles available at fair prices.
“All the cute styles for a fair price.”
Very cute and inexpensive, reviewer loves the website.
“Very cute and inexpensive! Love this website”
Poor fit and unusable items received; photos deceptive.
“The cut of the clothes was awful.”
Easy browsing, simple payment and prompt delivery.
“ordering and payment was really simple to do,delivery time is good”
Haven't yet received the top, unsure of outcome.
“Not sure haven't gotten top yet”
Tops too small and refund delayed despite multiple emails.
“I'm still waiting for my refund to be approved.”
Order never arrived and customer service ignored contact requests.
“I never received these items, were charged for them”
Bikinis lacked promised glitter and sizing was incorrect.
“not even one had glitter”
Sizing incorrect and company ignored return requests for weeks.
“Bellelily Size small runs as a US large.”
Received wrong colour item and received no response about returns.
“The items I received did not match either the description or image offered by them.”
Order arrived on time and garnered many compliments.
“The order arrived on time. I got a lot of compliments.”
Fast shipping and high quality dress with perfect fit.
“The dress fit perfectly and I found it amazing.”
Reviewer praises choice, quality, fit and prompt delivery.
“I love the choice...great quality and great fit.”
Reviewer claims the site is a trick and warns of fraud risks.
“This is a trick site”
Delivery on or before time and items as described.
“On time or earlier than expected delivery and clothes as described.”
Good service, quick delivery and responsive support.
“Great service, pretty quick delivery and excellent response.”
Easy to find items and a quick ordering process.
“Found the item I was looking for in a few seconds”
Pleasant website layout and easy ordering with clear shipping times.
“Nice layout on the website, easy to order..”
Order matched expectations and the clothing quality was excellent.
“The clothing quality is amazing!”
Reviewer praised excellent product quality and good customer support.
“quality is excellent and support is great...”
Order matched expectations and product quality was excellent.
“Amazing quality and well made.”
Easy website and very good clothing quality.
“The quality of clothes was very good.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bellelily is an e‑commerce retailer that lists women's apparel, accessories and related fashion items on its website. The site emphasises a wide variety of styles at budget prices and is primarily accessed through online ordering. Consumers researching Bellelily commonly look for information on product fit, shipping times, returns and customer support.