Shoppers often point to low prices, plenty of styles, and a website that’s easy to use. A steady stream of reviews mentions sizing that’s off, weak stitching, and items that don’t match the photos. Many customers also describe hard-to-complete returns, refunds that arrive late or not at all, and limited help from support. Ratings show a clear divide between very happy buyers and very unhappy ones.
Examples from available reviews (Nov 2020 – Mar 2026).
Wrong size, poor quality, and unaffordable return to China.
“The size was wrong, and the material and stitching were very bad.”
Good selection and affordable prices overall.
“Great options, great price”
Reviewer praises choice, quality, fit and prompt delivery.
“I love the choice...great quality and great fit.”
Customer alleges non-delivery, poor service, and wrongful charge affecting credit.
“The items were never delivered.”
Several reviewers describe quick delivery and support that responds promptly. Others report messages being ignored, refund disputes left unresolved, and some returns not accepted.
Many reviews praise the low prices and broad selection, calling the items inexpensive and fairly priced for the look. Other reviewers say the savings didn’t make up for poor materials or a bad fit in some orders.
Customers often mention easy browsing, clear photos, and a simple checkout. A smaller group reports long delivery waits or orders that never showed up.
Many reviewers say the dresses are well made, fit as expected, and use satisfactory materials. Others report incorrect sizing, sloppy stitching, misleading photos, and clothing that arrives unusable.
Some reviewers say support replies quickly, helps, and resolves issues. Many complaints describe no response, slow refunds, and returns sent back to the seller’s overseas address.
Positive reviews focus on items that match the product pages and arrive fast. Negative reviews focus on missing deliveries, difficult returns, and products that differ sharply from the descriptions, leading to widely different experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Sitejabber (20) · resellerratings.com (15) · Reviews (6) · Reviews (1) · Quotes shortened · As of: March 2026
Wrong size, poor quality, and unaffordable return to China.
“The size was wrong, and the material and stitching were very bad.”
Disappointed by lengthy delivery time despite nice items.
“ce n'est pas ce que je voulais”
Received wrong sizes and returns are impractical with low refunds.
“It’s impossible to return ( you have mailed it to China and pay for shipping)”
Good selection and affordable prices overall.
“Great options, great price”
Order never arrived and customer service ignored contact requests.
“I never received these items, were charged for them”
Pleased with unique items and fast delivery.
“I’ve been pleased with my purchases and fast delivery.”
Website is easy to use with clear product photos.
“Easy to use website.”
Poor quality clothing and unresponsive returns communication.
“Quality is bad and all made in China it seems.”
Good prices and appealing styles.
“prices were great and the styles”
Nice clothes and an easy ordering process.
“Nice clothing and easy ordering.”
Items not received months later and refusal to buy again.
“I STILL haven't received my items and here it is March.”
New customer liked styles and prices and recommends them.
“I do recommend them.”
Late delivery, incorrect sizing and dispute over return refunds.
“Now they are saying they have not received my return & are trying not to give me any money back.”
Slow responses and refusal to accept returns, poor quality.
“they asked if I would “just keep it””
Return stuck in customs and company refused proper return handling.
“I returned something to them and they refused to get it out of customs”
Wide selection with competitive pricing.
“Large selection great prices”
Items did not match descriptions and sizing was incorrect.
“Not only that none of the sizing is correct I ordered small and all the bottoms are very large.”
Enjoyable website with nice prices and cute styles.
“Great web site, nice prices & very cute style”
Cute styles available at fair prices.
“All the cute styles for a fair price.”
Very cute and inexpensive, reviewer loves the website.
“Very cute and inexpensive! Love this website”
Poor fit and unusable items received; photos deceptive.
“The cut of the clothes was awful.”
Easy browsing, simple payment and prompt delivery.
“ordering and payment was really simple to do,delivery time is good”
Haven't yet received the top, unsure of outcome.
“Not sure haven't gotten top yet”
Tops too small and refund delayed despite multiple emails.
“I'm still waiting for my refund to be approved.”
Order never arrived and customer service ignored contact requests.
“I never received these items, were charged for them”
Bikinis lacked promised glitter and sizing was incorrect.
“not even one had glitter”
Sizing incorrect and company ignored return requests for weeks.
“Bellelily Size small runs as a US large.”
Received wrong colour item and received no response about returns.
“The items I received did not match either the description or image offered by them.”
Order arrived on time and garnered many compliments.
“The order arrived on time. I got a lot of compliments.”
Fast shipping and high quality dress with perfect fit.
“The dress fit perfectly and I found it amazing.”
Reviewer praises choice, quality, fit and prompt delivery.
“I love the choice...great quality and great fit.”
Reviewer claims the site is a trick and warns of fraud risks.
“This is a trick site”
Delivery on or before time and items as described.
“On time or earlier than expected delivery and clothes as described.”
Good service, quick delivery and responsive support.
“Great service, pretty quick delivery and excellent response.”
Easy to find items and a quick ordering process.
“Found the item I was looking for in a few seconds”
Pleasant website layout and easy ordering with clear shipping times.
“Nice layout on the website, easy to order..”
Order matched expectations and the clothing quality was excellent.
“The clothing quality is amazing!”
Reviewer praised excellent product quality and good customer support.
“quality is excellent and support is great...”
Order matched expectations and product quality was excellent.
“Amazing quality and well made.”
Easy website and very good clothing quality.
“The quality of clothes was very good.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bellelily is an online store for women’s fashion, selling items such as dresses, swimwear, tops, and plus-size styles. Each product page shows multiple photos, size details, and styling notes. Shoppers can pay through standard online methods and pick from shipping options that include tracking. Bellelily ships internationally and provides contact options for support and order questions.