Many reviewers compliment Belle Lingerie on fit, brand choice, and competitive prices. Customers often mention fast dispatch, clear photos, and helpful staff. Another group describes missed deliveries, wrong items, and refunds that were delayed or refused. Reviews split sharply between smooth orders and unresolved fulfilment issues.
Examples from available reviews (Oct 2018 – Mar 2026).
The company provided excellent service.
“Excellent service”
Wrong item was sent and customer service refused responsibility.
“Ordered a sports bra, however my parcel arrived and it was bikini bottoms and not a sports bra.”
Longtime customer praises speedy service and better prices with free postage.
“Cheaper than well known lingerie retailer and free post and packing .”
Order not received and customer service failed to offer tracking or timely information.
“Did not receive my order and when I contacted customer service I was told that delivery to my area takes longer.”
Many positive reviews mention quick dispatch, polite staff, and deliveries that arrive as expected. Repeated complaints describe parcels that never turn up, the wrong items being sent, and the company refusing to take responsibility. Several reviewers also point to orders stuck open for a long time and refunds that move slowly.
Many customers point to lower prices, good deals, and strong value for larger sizes. Several also mention free delivery and savings from promotions. A smaller group says prices have gone up or that there are fewer cheap options than before.
Shoppers often say the website is easy to use and that sizing information is clear and helps them choose. Several reviews praise the wide size range and regular new arrivals from familiar brands. A small number describe annoyance with tracking updates and delivery estimates that are hard to pin down.
Many reviewers say items match the website description, fit as expected, and feel well made. Some also mention genuine branded products and secure packaging on delivery. A smaller but serious set of reviews says items arrived unhygienic, not as described, or in the wrong product category.
Many customers mention regular delivery updates and helpful responses from staff. Others describe weak communication when deliveries are delayed and tracking that doesn’t give useful detail. Refund and exchange updates also come across as inconsistent from case to case.
Many reviews describe repeat orders, straightforward returns, and strong recommendations. At the same time, a clear minority report one-off failures that left orders unresolved and refunds delayed or refused. Overall, feedback combines strong praise for products and staff with recurring problems around fulfilment and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Refund took 12 days after return, longer than other companies.
“waited 12 days for a refund from when they received my return”
Consistently high-quality garments and fast, reliable service for years.
“Great product excellent fast service and quality garment.”
Competitively priced items with excellent customer service.
“Competitively priced and excellent service.”
Excellent customer service and great deals created a fabulous experience.
“An excellent customer service+ Great deals always = fabulous experience”
No exchange option caused disappointment; reviewer will not use again.
“No exchange option.”
Website ordering was easy and delivery communication was good.
“communication is good in respect of when to expect delivery.”
My order arrived exactly as promised.
“Came as promised”
Received regular delivery notifications about the order.
“Regular notifications regarding the delivery of my order.”
The delivery to Ireland was fast.
“Fast delivery to ireland”
Purchase was easy and delivery was quick.
“Easy purchase and quick delivery!”
Reviewer is very satisfied with the purchase.
“very satisfied”
Customer notes good variety and service but increased prices limited cheaper bras.
“My difficulty is only that I think the prices went up?”
Quick despatch, excellent customer service; reviewer recommends them.
“Would recommend, quick despatch and delivery.”
Order not received after nearly eight weeks since acknowledgement.
“I have still not received my order after nearly 8 weeks of acknowledgment of my order”
Received exactly what was ordered and promptly.
“I received exactly what I ordered, promptly”
The service was excellent and speedy, thanks.
“Excellent, speedy service! Thank you”
Good quality and reasonable price, but the bra slips off shoulders.
“It still falls off my shoulders”
Prompt service and good value overall.
“Prompt, good value”
Product delivered swiftly and matched website description.
“Exactly as seen on website.”
Reliable service with easy ordering and a good product range.
“Good range of products at good prices”
Excellent quality, good price and fast delivery.
“Excellent quality and price plus fast delivery.”
Product not as described and company refuses refund, very poor service.
“Product is not upto size false commitments on website”
Offers a wide choice of bras in hard-to-find sizes.
“Great choice for the difficult to find sizes.”
Website offers free delivery and free returns.
“Great site free delivery free returns”
Paid for next-day delivery but item arrived a week late and refund refused.
“Mine arrived over one week late and I was still charged for the premium delivery.”
Reviewer experienced very poor service and calls the company corrupt.
“The worst service ever. Corrupt company”
I have been buying my bras and knickers from the online store for more than 6 months now. I love their products, which are beautifully made and very sexy. They look and feel gorgeous. Everything is delivered on time, hassle-free and they offer great discounts every once in a while. However, recently I ordered a dozen push up bras and knickers but took three extra days to get to me. I was a little weary but I reached out to the customer support and they regretted the incident but they assured me that I would receive the parcel the following day. When it was finally delivered, it was packaged very securely and the items are exactly what's advertised. The service and quality of their products is great!
Consistently brilliant customer service and great quality products from leading brands.
“The customer service is always brilliant and the product are great quality”
Good site for larger busts, offering hard-to-find sizes and fair prices.
“Great site for big boobs. Hard to find sizes and good price”
Website suits larger busts and offers free delivery.
“Great website for big boobs free delivery too”
Site is well suited for customers with bigger busts.
“Great site for bigger boobs”
Website frequently lists new items from favourite brands such as Pour Moi.
“always something new from my favourite brands like Pour Moi”
Website regularly updates with new items from favourite brands like Pour Moi.
“Great website. Always something new with some of my favourite brands like Pour Moi”
Enjoys shopping with frequent new items and top brands available.
“I love shopping on this site, always something new and the best brands.”
Received unhygienic goods and was later refused a refund after returning items.
“I received unhygenic goods”
Nicole provided professional, flexible and excellent customer service.
“Nicole at Belle-Lingerie was simply excellent and very professional.”
Great website with helpful staff and easy returns.
“Such a great website. Great staff and easy returns”
Order arrived on time for Christmas and recipient was pleased.
“Order arrived on time for Christmas wife very pleased with gift.”
Longtime customer finds prices competitive and service exceptional.
“their service is second to none”
Excellent service with quick refunds following returns.
“refunds were done super quick”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Belle Lingerie runs an online shop focused on women’s lingerie and swimwear. The range usually covers bras, knickers, swimwear, nightwear, and related accessories. Each product page shows photos plus sizing and fabric details to guide choices. Shoppers order through the website checkout and get shipment updates as the order is processed.