Reviewers most often cite good product quality, accurate item representation and prompt delivery. Multiple customers also highlight competitive prices and useful order updates. However, a small number of reviews report serious delivery delays and a lack of exchange options. Before purchasing, check the returns and exchange policy and confirm size guidance to reduce the risk of ordering the wrong size.
Examples from available reviews (Oct 2018 – Feb 2026).
Consistently high-quality garments and fast, reliable service for years.
“Great product excellent fast service and quality garment.”
No exchange option caused disappointment; reviewer will not use again.
“No exchange option.”
Order not received after nearly eight weeks since acknowledgement.
“I have still not received my order after nearly 8 weeks of acknowledgment of my order”
Received regular delivery notifications about the order.
“Regular notifications regarding the delivery of my order.”
Most reviews praise fast dispatch and reliable delivery; a minority report delayed or missing orders and issues with exchanges or returns.
Several reviewers note competitive pricing, discounts and reasonable prices, while a few comment that some items feel more expensive than before.
Customers commonly describe the website as easy to order from and the purchase process straightforward; sizing mistakes are mentioned separately.
Many reviewers report well-made, accurately represented bras and swimwear; isolated comments mention fit issues rather than fabric or finish problems.
Order notifications and quick replies are frequently praised, but a small number of reviews cite poor or missing follow-up on late deliveries.
Overall feedback is predominantly positive, with repeat customers noting reliability; a minority report significant delivery or returns problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
The correct item arrived on time.
“THE CORRECT ITEM ARRIVED ON TIME”
The correct item arrived on time.
“THE CORRECT ITEM ARRIVED ON TIME”
Items shown as available were unavailable, causing cancellation and refund.
“told not actually available”
Items shown as available were unavailable, causing cancellation and refund.
“told not actually available”
Bra met expectations and was exactly what was wanted.
“Great bra, just what I wanted.”
Bra met expectations and was exactly what was wanted.
“Great bra, just what I wanted.”
Good products, sizes and prices, but refunds take long to process.
“refunds take such a long time to process.”
Good products, sizes and prices, but refunds take long to process.
“refunds take such a long time to process.”
Swift, well-packed delivery; easy free returns and quick refund.
“Return was very easy, free and no quibbles.”
Swift, well-packed delivery; easy free returns and quick refund.
“Return was very easy, free and no quibbles.”
Item was delivered quickly and was authentic.
“item delivered quickly and was authentic”
Item was delivered quickly and was authentic.
“item delivered quickly and was authentic”
The company provided excellent service.
“Excellent service”
The company provided excellent service.
“Excellent service”
Order has had the same status for almost a month.
“I'm ordering for year and now it's almost a month with the same status. :-(”
Order has had the same status for almost a month.
“I'm ordering for year and now it's almost a month with the same status. :-(”
Wrong item was sent and customer service refused responsibility.
“Ordered a sports bra, however my parcel arrived and it was bikini bottoms and not a sports bra.”
Wrong item was sent and customer service refused responsibility.
“Ordered a sports bra, however my parcel arrived and it was bikini bottoms and not a sports bra.”
Bikini bottoms arrived in plenty of time and matched perfectly.
“but the bottoms arrived in plenty of time, and perfect to match my top”
Bikini bottoms arrived in plenty of time and matched perfectly.
“but the bottoms arrived in plenty of time, and perfect to match my top”
Easy website, reasonable prices, swift delivery and clear returns communication.
“The web site was easy to navigate with lots of quality swimwear and lingerie”
Easy-to-use site with quality products and swift, well-communicated delivery.
“delivery was very swift with good communication along the way.”
Longtime customer praises speedy service, lower prices and free delivery.
“Cheaper than well known lingerie retailer and free post and packing”
Longtime customer praises speedy service and better prices with free postage.
“Cheaper than well known lingerie retailer and free post and packing .”
Shopping felt easier and pleasurable, with customers valued and spoilt for choice.
“Shopping" is made so mush easier and a pleasure when a client is made to feel valued.”
Shopping felt easy and pleasurable with wide choice and feeling valued.
“One is spoilt for choice!”
Sizes matched stated measurements and swimsuits fitted well.
“sizes are exactly as stated”
Sizes matched descriptions and swimsuits fitted well with fast delivery.
“sizes are exactly as stated”
Products are quality and customer service is excellent.
“Quality products avaible with excellent customer service”
Quality products available alongside excellent customer service.
“Quality products avaible with excellent customer service”
Products fantastic but delivery was later than expected.
“arrived a bit later than expected”
Products were excellent but delivered a little later than expected.
“The products are fantastic, though they arrived a bit later than expected, likely due to the Christmas and New Year holidays.”
Received excellent service and would use the company again.
“Excellent service, would use again.”
Reviewer experienced excellent service and would use the company again.
“Excellent service, would use again.”
Received bargains, fast free delivery and perfectly fitting items.
“All fit perfectly and I’m made up I’ve saved a lot of money.”
Found great bargains, timely free delivery and perfectly fitting items.
“I got some absolute bargains that I thought seemed too good to be true.”
Found a major bargain and received helpful customer service.
“found an absolute steal on Belle Lingerie.”
Found a bargain on a favourite bra and received helpful customer service.
“found an absolute steal on Belle Lingerie.”
Customer not informed of long estimated delivery and poor tracking communication.
“Did not receive my order”
Order not received and customer service failed to offer tracking or timely information.
“Did not receive my order and when I contacted customer service I was told that delivery to my area takes longer.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Belle Lingerie is a retail brand specialising in women’s lingerie and swimwear sold through online channels. Consumers checking reviews typically look for information on product quality, sizing, delivery performance and returns policies when assessing whether to buy bras, knickers or swimwear from the site.