Customers often praise Bedfolk for soft, breathable linen and well-made home textiles. Many mention fast dispatch and careful packaging with ribbon. Reviews also point to responsive staff and smooth exchanges. A small number report poor finishing or early wear on some items.
Examples from available reviews (Nov 2021 – Feb 2026).
Excellent bedlinen washes well, wears well and retains colour.
“washes and wears really well and no colour fade”
Customer service resolved a mix-up promptly and thoughtfully.
“She replied promptly, explained what had happened”
Product was poorly finished, leaving linen bits in the bed for over a week.
“The product was very poorly finished.”
Bedding became threadbare after about three years despite infrequent use.
“After 3 years ours started wearing thread bare”
Many reviewers mention quick dispatch and dependable delivery. They describe staff who reply fast, fix order problems, and handle exchanges without delay. Service complaints show up rarely.
Several customers say the products are expensive but worth it for the quality and comfort. Others call them good value, especially when buying several items or shopping sales. Value comes up regularly in reviews.
Shoppers describe an easy online checkout and a premium unboxing. Many say the bedding feels comfortable and holds up well in the wash. Notes about fit and returns appear only occasionally.
Most reviews focus on the fabric: soft, breathable, and colours that stay true after washing. A small group reports poor finishing or items turning threadbare after long use. One review questions recycled-fill safety, and comments like this are rare.
Reviews point to clear, timely replies from support and useful help with sizing or order changes. When issues come up, customers describe polite, personal interactions. Communication complaints are minimal.
Feedback leans strongly positive, with many repeat buyers and high satisfaction. Several reviews highlight fast delivery, packaging, and fabric performance as reasons to recommend. A small minority report quality issues that noticeably reduce their experience.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I’m in love with The Recycled Down Duvet purchased from Bedfolk. It’s something I had been dreaming of being in my bed all day and night long. The duvet is soft, warm and comfy ready to receive me every time I want to take a nap. It’s 100% cotton and white sparkling before the eye to give you a warm welcome. But what I don't like is that it’s recycled from used products though it’s eco-friendly. I do fear that maybe the products may be harmful. But, I recommend the duvet to everyone who wants durability and comfort in one place.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bedfolk is an online retailer focused on sleep and home textiles. The range includes linen sheets, duvet covers, pillowcases, duvets, robes, and towels. Listings share material and size details to help customers choose. Customers order through the website and receive delivery. Support channels handle order questions and provide product-care advice.