Customers often praise Bedfolk for soft, breathable linen and well-made home textiles. Many mention fast dispatch and careful packaging with ribbon. Reviews also point to responsive staff and smooth exchanges. A small number report poor finishing or early wear on some items.
Examples from available reviews (Nov 2021 – Feb 2026).
Excellent bedlinen washes well, wears well and retains colour.
“washes and wears really well and no colour fade”
Customer service resolved a mix-up promptly and thoughtfully.
“She replied promptly, explained what had happened”
Product was poorly finished, leaving linen bits in the bed for over a week.
“The product was very poorly finished.”
Bedding became threadbare after about three years despite infrequent use.
“After 3 years ours started wearing thread bare”
Many reviewers mention quick dispatch and dependable delivery. They describe staff who reply fast, fix order problems, and handle exchanges without delay. Service complaints show up rarely.
Several customers say the products are expensive but worth it for the quality and comfort. Others call them good value, especially when buying several items or shopping sales. Value comes up regularly in reviews.
Shoppers describe an easy online checkout and a premium unboxing. Many say the bedding feels comfortable and holds up well in the wash. Notes about fit and returns appear only occasionally.
Most reviews focus on the fabric: soft, breathable, and colours that stay true after washing. A small group reports poor finishing or items turning threadbare after long use. One review questions recycled-fill safety, and comments like this are rare.
Reviews point to clear, timely replies from support and useful help with sizing or order changes. When issues come up, customers describe polite, personal interactions. Communication complaints are minimal.
Feedback leans strongly positive, with many repeat buyers and high satisfaction. Several reviews highlight fast delivery, packaging, and fabric performance as reasons to recommend. A small minority report quality issues that noticeably reduce their experience.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Quick delivery and beautifully presented linen bedding with no plastic.
“No plastic in sight.”
Great service, fast delivery and luxurious packaging for long pillow cases.
“the packaging was pure luxury.”
Robe is soft, warm, luxurious and was delivered quickly.
“Really soft, warm and cosy robe”
High-quality bedding and soft linen covers; buyer returning.
“the quality is amazing.”
Despite price, the linen blend quality was exceptional and improved sleep.
“it was money well spent.”
Duvet and pillows are extremely comfortable and worth the price.
“Feels like sleeping under a cloud.”
Easy online ordering, fast delivery and high-quality breathable linen exceeded expectations.
“My Linen bedding is high quality, soft light airy and breathable.”
Good quality products; regular go-to for bedding, especially sales.
“Good quality, various items purchased and is my go to for bedding”
Repeat purchaser satisfied with quality and found exchanges easy and efficient.
“when I needed to exchange an item, the service was easy and efficient.”
Feather and down inserts are amazing quality and expected to last years.
“The quality is amazing, definitely a purchase that will last for years to come!”
Luxurious unboxing experience with gorgeous bedding and personable customer service.
“the whole process is luxurious- from opening the box in which items are tied with ribbon”
Beautiful products at reasonable prices with quick postage and smooth process.
“Beautiful products at reasonable prices, quick postage and a smooth process throughout.”
Impressed with product quality and customer service after multiple purchases.
“very impressed with the quality and the customer service..”
Colour options and high-quality linen bedding and fluffy towels arrived within two days.
“The fluffiest towels I’ve had I will definitely order more.”
Product was poorly finished, leaving linen bits in the bed for over a week.
“The product was very poorly finished.”
Speedy delivery and free swatches; product is soft, lightweight and contemporary.
“Product is soft, lightweight and looks contemporary with washed finish.”
Reviewer repeatedly purchases the fantastic linens year after year.
“Fantastic product, we’ve purchased linens from bedfolk year after year.”
Excellent bedlinen washes well, wears well and retains colour.
“washes and wears really well and no colour fade”
Easy and fast purchase; reviewer very happy with it.
“It was easy, fast and I am very happy with the purchase.”
Bedding is extremely comfortable, washes well and maintains appearance.
“This bedding is just total bliss.”
Customer service resolved a mix-up promptly and thoughtfully.
“She replied promptly, explained what had happened”
Swatches arrived promptly and fabric quality matched website.
“The fabric is excellent quality and the colours just as they look on the Bedfolk website.”
Customer praises excellent service and high-quality bedding.
“the customer service is excellent”
Recommends the detergent and softener and advises ordering.
“Wonderful detergent and softener, don’t hesitate to order”
Multiple deliveries arrived promptly, well packaged and queries answered.
“they have all arrived , beautifully packaged, within days of ordering.”
High-quality bedding and excellent customer service reported.
“not the cheapest but the quality is there.”
Expensive but worth buying for quality, quick delivery and packaging.
“delivery is very quick and items are thoughtfully packaged.”
Customer service helped with sizing and order change kindly and efficiently.
“Customer service support was responsive, kind, and human”
Bedding is very soft and breathable; reviewer will only buy Bedfolk.
“The bedding is so soft and so breathable.”
Fast, efficient service and well-made, quality items arrived well packed.
“Beautifully made, quality fabric and fitted perfectly.”
Lovely products with lightning-fast next-day delivery.
“lightning fast service with next day delivery.”
Bedding quality is outstanding and long-lasting but linen is pricey.
“The quality is outstanding.”
Purchased several items that were beautifully packaged and high quality.
“all beautifully packaged, amazing quality, and they look stunning.”
Bedding became threadbare after about three years despite infrequent use.
“After 3 years ours started wearing thread bare”
Linen products were excellent quality and packaging was thoughtful.
“quality is excellent — soft, breathable, and beautifully made.”
Order process was easy, delivery fast, and products top quality.
“everything was delivered really fast and the products are top quality.”
Impressed by product quality and company professionalism; will keep buying.
“I was impressed with the quality of your products”
Colour matched expectations and linen quality was lovely.
“The colour was just what i hoped for and the quality of the linen was lovely.”
King-size pillowcases fit perfectly and were soft, with easy returns.
“Soft, smooth and a perfect fit”
Dressing gown was soft, generously sized and well packaged.
“so soft and comfy.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bedfolk is an online retailer focused on sleep and home textiles. The range includes linen sheets, duvet covers, pillowcases, duvets, robes, and towels. Listings share material and size details to help customers choose. Customers order through the website and receive delivery. Support channels handle order questions and provide product-care advice.