Reviews Analysed
21
We Collect & Analyse Reviews
Beauty Pie
Experiences & Reviews
Beauty Pie is a UK-based beauty membership and direct-to-consumer brand that operates a buyers’ club model. It sells skincare, make‑up, haircare, body care and fragrances online and via occasional retail pop‑ups. Members pay a subscription to access discounted member prices on branded formulations and packaged consumer products. The model emphasises lower consumer prices through membership access rather than traditional retail pricing.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Reviewers commonly praise quick delivery and helpful in‑person staff, but a noticeable minority report courier failures, delayed parcels or unmet promises.
Share
Mixed
14%
💰
Value for money
Most reviewers describe membership savings as substantial, repeatedly noting lower prices versus high‑street alternatives and value from the subscription model.
Share
Strong
18%
⚡
User experience
Users report an easy ordering experience, clear usage instructions and positive pop‑up interactions; a few flag excessive outer packaging or delivery disappointment.
Share
Strong
12%
🔧
Product quality
Product formulations, textures and packaging are frequently praised; reviewers report good pigmentation, pleasant textures and perceived skin improvements.
Share
Strong
25%
📞
Communication
Some customers describe helpful, responsive service staff, while a smaller group report slow or missing replies and reduced contact options.
Share
Mixed
6%
⭐
Overall experience
Most reviewers recommend the membership for product quality and savings, though delivery and service follow‑up issues temper some experiences.
Share
Strong
25%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Beauty Luxury Within Reach
"I recently discovered Beauty Pie, an exclusive luxury buyers club that offers a wide range of high-quality skincare, makeup, haircare, body care, fragrances and makeup brushes. As soon as I saw their website, I was impressed with the variety of products they offer at such reasonable prices. Upon joining the club and making my first purchase, I was blown away by the quality of their products. The packaging is sleek and elegant, which adds to the overall luxurious experience. Their skincare products felt very nourishing on my skin without feeling too heavy or greasy. One standout product for me was their Super Moisture Body Cream - it left my skin feeling silky smooth all day long! Additionally, their eyeshadow palettes have quickly become a staple in my daily routine due to how blendable and pigmented they are. What's even better than amazing products? How affordable they are thanks to Beauty Pie's unique buyer’s club model. Given the quality of these top-notch beauty items in normal stores will cost much more outside this buyer's store rightly every penny spent is worth it! Overall if you're someone who appreciates luxury beauty items but doesn’t want to break bank doing so then Beauty Pie is undoubtedly worth checking out"
Jefferey Aufderhar
Collected.reviews
May 20, 2022
Featured for: detailed product and value praise
Customer service has gone downhill
"Used to be good service but they’ve removed phone lines? I contacted the..."
Mhairi
Trustpilot
Sep 30, 2025
Featured for: clear complaint about customer service
Long Delays with no promised replacement
"Further to my recent review and complaint to Beauty Pie responded and promised an expedited..."
Gill Willers
Trustpilot
Sep 30, 2025
Featured for: delivery delay and follow-up failure
Great products at amazing prices and…
"Great products at amazing prices and quick delivery. I would not..."
Amesha Wrather
Trustpilot
Sep 30, 2025
Featured for: positive about price, delivery, membership
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
W
Windermere
trustpilot.com
Sep 30, 2025
Products are always high quality but…
Products are always high qu...
C
Claire Newton
trustpilot.com
Sep 30, 2025
Fantastic beauty service
Great value, great products, great service and delivery....
F
Faye Wolfenden
trustpilot.com
Sep 30, 2025
Amazing ⭐️⭐️⭐️⭐️⭐️
Amazing products, quick delivery. I have enjoyed every...
J
June
trustpilot.com
Sep 30, 2025
Fantastic products at great member prices
Products and service fantastic only 4 stars due to the experience of the com...
l
leah
trustpilot.com
Sep 30, 2025
Every product is perfect ❤️
I love beauty pie. The discount when you join us fantastic and every produ...
G
Gillian Keogh
trustpilot.com
Sep 30, 2025
Face creams
I am new to this company but can honestly say t...
B
Barbara
trustpilot.com
Sep 30, 2025
Superb quality of individual packaging
Superb quality of individual packaging, lovely texture on the skin. Slightly worried about the size of exteri...
M
Mhairi
trustpilot.com
Sep 30, 2025
Customer service has gone downhill
Used to be good service but they’ve removed phone lines? I contacted the...
J
Jacqui
trustpilot.com
Sep 30, 2025
Great products
Great products - love the skincare range. The quality it high a...
A
Amesha Wrather
trustpilot.com
Sep 30, 2025
Great products at amazing prices and…
Great products at amazing prices and quick delivery. I would not...
g
ghazala yassini
trustpilot.com
Sep 30, 2025
Great Skincare
I have been with Beauty Pie for a number of years now. The products are amazing. I love everything I have tried. I have converted my family to only us...
V
Victoria Bannister
trustpilot.com
Sep 30, 2025
Love BP
Love, love, love beauty pie. Great products, helpful customer service and such pretty packaging. I’ve not yet had a product that I’ve felt wasn’t any...
s
selwa
trustpilot.com
Sep 30, 2025
I’ve already recommended you to…
I’ve already recommended you to friends. I love that I can trust the ingredients . I love the p...
G
Gill Willers
trustpilot.com
Sep 30, 2025
Long Delays with no promised replacement
Further to my recent review and complaint to Beauty Pie responded and promised an expedited...
C
CannyShopper
trustpilot.com
Sep 30, 2025
Never felt or looked better
I joined Beauty Pie on a free trial and within a few weeks could already see such a difference in my skin, that I signed up at the end of the trial an...
D
Denise Jones
trustpilot.com
Sep 30, 2025
I have been buying beauty products for…
I have been buying beauty products for the past 3 years and I love all of the products I have pur...
G
Gaynor Mackinnon
trustpilot.com
Sep 30, 2025
The best products at excellent prices.
I absolutely love all the products from face to body to make up I’ve purchased from Beauty Pie. Genuinely good prices, speedy delivery and beautiful p...
R
Ruky
trustpilot.com
Sep 30, 2025
Excellent products at a great price
Excellent products at a great pr...
J
Jan
trustpilot.com
Sep 30, 2025
Amazing products
Easy to order, great prices but mo...
C
Charlotte
trustpilot.com
Sep 30, 2025
Amazing products at incredible prices!
Amazing products at...
Conclusion
Reviewers consistently praise Beauty Pie’s product quality and the cost savings associated with its membership model. Multiple reviews cite improved skin results and reliable make‑up performance, with specific product mentions such as the Super Moisture Body Cream, eyeshadow palettes, YouthBomb and Superdrops. Common positives include packaging, texture and ease of ordering. However, several customers report delivery problems (including specific courier issues) and a few note slow or missing customer service replies, which prospective buyers should weigh when considering membership.