Beauty Pie
Experiences & Reviews
Beauty Pie is a UK-based beauty membership and direct-to-consumer brand that operates a buyers’ club model. It sells skincare, make‑up, haircare, body care and fragrances online and via occasional retail pop‑ups. Members pay a subscription to access discounted member prices on branded formulations and packaged consumer products. The model emphasises lower consumer prices through membership access rather than traditional retail pricing.
Overview & Key Metrics
Our Analysis
Service quality
Reviewers commonly praise quick delivery and helpful in‑person staff, but a noticeable minority report courier failures, delayed parcels or unmet promises.
Value for money
Most reviewers describe membership savings as substantial, repeatedly noting lower prices versus high‑street alternatives and value from the subscription model.
User experience
Users report an easy ordering experience, clear usage instructions and positive pop‑up interactions; a few flag excessive outer packaging or delivery disappointment.
Product quality
Product formulations, textures and packaging are frequently praised; reviewers report good pigmentation, pleasant textures and perceived skin improvements.
Communication
Some customers describe helpful, responsive service staff, while a smaller group report slow or missing replies and reduced contact options.
Overall experience
Most reviewers recommend the membership for product quality and savings, though delivery and service follow‑up issues temper some experiences.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
Beauty Luxury Within Reach
"I recently discovered Beauty Pie, an exclusive luxury buyers club that offers a wide range of high-quality skincare, makeup, haircare, body care, fragrances and makeup brushes. As soon as I saw their website, I was impressed with the variety of products they offer at such reasonable prices. Upon joining the club and making my first purchase, I was blown away by the quality of their products. The packaging is sleek and elegant, which adds to the overall luxurious experience. Their skincare products felt very nourishing on my skin without feeling too heavy or greasy. One standout product for me was their Super Moisture Body Cream - it left my skin feeling silky smooth all day long! Additionally, their eyeshadow palettes have quickly become a staple in my daily routine due to how blendable and pigmented they are. What's even better than amazing products? How affordable they are thanks to Beauty Pie's unique buyer’s club model. Given the quality of these top-notch beauty items in normal stores will cost much more outside this buyer's store rightly every penny spent is worth it! Overall if you're someone who appreciates luxury beauty items but doesn’t want to break bank doing so then Beauty Pie is undoubtedly worth checking out"
Customer service has gone downhill
"Used to be good service but they’ve removed phone lines? I contacted the..."
Long Delays with no promised replacement
"Further to my recent review and complaint to Beauty Pie responded and promised an expedited..."
Great products at amazing prices and…
"Great products at amazing prices and quick delivery. I would not..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Products are always high quality but…
Products are always high qu...
Fantastic beauty service
Great value, great products, great service and delivery....
Amazing ⭐️⭐️⭐️⭐️⭐️
Amazing products, quick delivery. I have enjoyed every...
Fantastic products at great member prices
Products and service fantastic only 4 stars due to the experience of the com...
Every product is perfect ❤️
I love beauty pie. The discount when you join us fantastic and every produ...
Face creams
I am new to this company but can honestly say t...
Superb quality of individual packaging
Superb quality of individual packaging, lovely texture on the skin. Slightly worried about the size of exteri...
Customer service has gone downhill
Used to be good service but they’ve removed phone lines? I contacted the...
Great products
Great products - love the skincare range. The quality it high a...
Great products at amazing prices and…
Great products at amazing prices and quick delivery. I would not...
Great Skincare
I have been with Beauty Pie for a number of years now. The products are amazing. I love everything I have tried. I have converted my family to only us...
Love BP
Love, love, love beauty pie. Great products, helpful customer service and such pretty packaging. I’ve not yet had a product that I’ve felt wasn’t any...
I’ve already recommended you to…
I’ve already recommended you to friends. I love that I can trust the ingredients . I love the p...
Long Delays with no promised replacement
Further to my recent review and complaint to Beauty Pie responded and promised an expedited...
Never felt or looked better
I joined Beauty Pie on a free trial and within a few weeks could already see such a difference in my skin, that I signed up at the end of the trial an...
I have been buying beauty products for…
I have been buying beauty products for the past 3 years and I love all of the products I have pur...
The best products at excellent prices.
I absolutely love all the products from face to body to make up I’ve purchased from Beauty Pie. Genuinely good prices, speedy delivery and beautiful p...
Excellent products at a great price
Excellent products at a great pr...
Amazing products
Easy to order, great prices but mo...
Amazing products at incredible prices!
Amazing products at...
Conclusion
Reviewers consistently praise Beauty Pie’s product quality and the cost savings associated with its membership model. Multiple reviews cite improved skin results and reliable make‑up performance, with specific product mentions such as the Super Moisture Body Cream, eyeshadow palettes, YouthBomb and Superdrops. Common positives include packaging, texture and ease of ordering. However, several customers report delivery problems (including specific courier issues) and a few note slow or missing customer service replies, which prospective buyers should weigh when considering membership.