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We Collect & Analyse Reviews

Beauty Pie
Experiences & Reviews

Beauty Pie is a UK-based beauty membership and direct-to-consumer brand that operates a buyers’ club model. It sells skincare, make‑up, haircare, body care and fragrances online and via occasional retail pop‑ups. Members pay a subscription to access discounted member prices on branded formulations and packaged consumer products. The model emphasises lower consumer prices through membership access rather than traditional retail pricing.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 18d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Reviewers commonly praise quick delivery and helpful in‑person staff, but a noticeable minority report courier failures, delayed parcels or unmet promises.

Share
14%
Mixed
💰

Value for money

Most reviewers describe membership savings as substantial, repeatedly noting lower prices versus high‑street alternatives and value from the subscription model.

Share
18%
Strong

User experience

Users report an easy ordering experience, clear usage instructions and positive pop‑up interactions; a few flag excessive outer packaging or delivery disappointment.

Share
12%
Strong
🔧

Product quality

Product formulations, textures and packaging are frequently praised; reviewers report good pigmentation, pleasant textures and perceived skin improvements.

Share
25%
Strong
📞

Communication

Some customers describe helpful, responsive service staff, while a smaller group report slow or missing replies and reduced contact options.

Share
6%
Mixed

Overall experience

Most reviewers recommend the membership for product quality and savings, though delivery and service follow‑up issues temper some experiences.

Share
25%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

W
Windermere
trustpilot.com Sep 30, 2025

Products are always high quality but…

Products are always high qu...

C
Claire Newton
trustpilot.com Sep 30, 2025

Fantastic beauty service

Great value, great products, great service and delivery....

F
Faye Wolfenden
trustpilot.com Sep 30, 2025

Amazing ⭐️⭐️⭐️⭐️⭐️

Amazing products, quick delivery. I have enjoyed every...

J
June
trustpilot.com Sep 30, 2025

Fantastic products at great member prices

Products and service fantastic only 4 stars due to the experience of the com...

l
leah
trustpilot.com Sep 30, 2025

Every product is perfect ❤️

I love beauty pie. The discount when you join us fantastic and every produ...

G
Gillian Keogh
trustpilot.com Sep 30, 2025

Face creams

I am new to this company but can honestly say t...

B
Barbara
trustpilot.com Sep 30, 2025

Superb quality of individual packaging

Superb quality of individual packaging, lovely texture on the skin. Slightly worried about the size of exteri...

M
Mhairi
trustpilot.com Sep 30, 2025

Customer service has gone downhill

Used to be good service but they’ve removed phone lines? I contacted the...

J
Jacqui
trustpilot.com Sep 30, 2025

Great products

Great products - love the skincare range. The quality it high a...

A
Amesha Wrather
trustpilot.com Sep 30, 2025

Great products at amazing prices and…

Great products at amazing prices and quick delivery. I would not...

g
ghazala yassini
trustpilot.com Sep 30, 2025

Great Skincare

I have been with Beauty Pie for a number of years now. The products are amazing. I love everything I have tried. I have converted my family to only us...

V
Victoria Bannister
trustpilot.com Sep 30, 2025

Love BP

Love, love, love beauty pie. Great products, helpful customer service and such pretty packaging. I’ve not yet had a product that I’ve felt wasn’t any...

s
selwa
trustpilot.com Sep 30, 2025

I’ve already recommended you to…

I’ve already recommended you to friends. I love that I can trust the ingredients . I love the p...

G
Gill Willers
trustpilot.com Sep 30, 2025

Long Delays with no promised replacement

Further to my recent review and complaint to Beauty Pie responded and promised an expedited...

C
CannyShopper
trustpilot.com Sep 30, 2025

Never felt or looked better

I joined Beauty Pie on a free trial and within a few weeks could already see such a difference in my skin, that I signed up at the end of the trial an...

D
Denise Jones
trustpilot.com Sep 30, 2025

I have been buying beauty products for…

I have been buying beauty products for the past 3 years and I love all of the products I have pur...

G
Gaynor Mackinnon
trustpilot.com Sep 30, 2025

The best products at excellent prices.

I absolutely love all the products from face to body to make up I’ve purchased from Beauty Pie. Genuinely good prices, speedy delivery and beautiful p...

R
Ruky
trustpilot.com Sep 30, 2025

Excellent products at a great price

Excellent products at a great pr...

J
Jan
trustpilot.com Sep 30, 2025

Amazing products

Easy to order, great prices but mo...

C
Charlotte
trustpilot.com Sep 30, 2025

Amazing products at incredible prices!

Amazing products at...

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Conclusion

Reviewers consistently praise Beauty Pie’s product quality and the cost savings associated with its membership model. Multiple reviews cite improved skin results and reliable make‑up performance, with specific product mentions such as the Super Moisture Body Cream, eyeshadow palettes, YouthBomb and Superdrops. Common positives include packaging, texture and ease of ordering. However, several customers report delivery problems (including specific courier issues) and a few note slow or missing customer service replies, which prospective buyers should weigh when considering membership.