Customers often praise product quality, packaging, and member pricing. Many describe ordering as easy and say they’ve stayed happy with the membership over time. Repeat complaints focus on delivery, order fulfilment, and occasional lack of response to questions. A small number mention skin or scalp reactions and intermittent stockouts.
Examples from available reviews (May 2022 – Mar 2026).
Praises innovative, effective skincare sourced internationally at reasonable prices.
“Beauty Pie offers the best, most innovative & effective skin care products”
Company resolved a previous mistake.
“You have sorted out the mistake you made .. thank you”
Company promised expedited shipment which had still not arrived after three days.
“promised an expedited shipment of my order.”
Customer reports removed phone lines and no reply to their query.
“I contacted them Friday about a query and now Monday and no reply.”
Several reviewers say customer service corrected order errors and sent replacements. Others describe problems linked to parcel carriers and at least one case where an expedited shipping promise wasn’t met. Experiences range from quick fixes to missed delivery commitments.
Many reviewers say member prices and discounts reduce costs compared with the high street. Some note they switched brands or keep repurchasing because the savings feel real. Positive comments about value come from both long-term and new members.
Users often describe the website and ordering as simple and fast. Long-term members mention steady product choice and repeat buying. Stock availability complaints appear, but less often than praise for ease of use.
Most reviews highlight product performance, ingredients, and packaging. Several call out scented candles and skincare as on par with premium brands. A few isolated comments mention scalp irritation and hair dryness from specific products.
Some reviewers describe customer support as helpful and quick to respond. A smaller group report unanswered questions and phone lines being removed. Feedback shows both responsive contact and gaps in reachability.
Most reviewers report strong satisfaction, repeat purchases, and recommendations. Negative feedback clusters around logistics, stock shortages, and occasional adverse reactions. Overall, people trust the products, but run into operational snags.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently discovered Beauty Pie, an exclusive luxury buyers club that offers a wide range of high-quality skincare, makeup, haircare, body care, fragrances and makeup brushes. As soon as I saw their website, I was impressed with the variety of products they offer at such reasonable prices.
Upon joining the club and making my first purchase, I was blown away by the quality of their products. The packaging is sleek and elegant, which adds to the overall luxurious experience. Their skincare products felt very nourishing on my skin without feeling too heavy or greasy.
One standout product for me was their Super Moisture Body Cream - it left my skin feeling silky smooth all day long! Additionally, their eyeshadow palettes have quickly become a staple in my daily routine due to how blendable and pigmented they are.
What's even better than amazing products? How affordable they are thanks to Beauty Pie's unique buyer’s club model. Given the quality of these top-notch beauty items in normal stores will cost much more outside this buyer's store rightly every penny spent is worth it!
Overall if you're someone who appreciates luxury beauty items but doesn’t want to break bank doing so then Beauty Pie is undoubtedly worth checking out
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Beauty Pie is a membership beauty retailer selling skincare, makeup, haircare, and home fragrance direct to consumers. It offers its own branded ranges made through external manufacturers and suppliers. Customers buy through an online platform showing product details, ingredients, and prices. Beauty Pie also runs sign-up promotions and provides an e-commerce helpdesk for orders and returns.