Beauty Flash
Experiences & Reviews
Beauty Flash is an online beauty retailer operating under the trading name 'Beauty Flash', selling branded skincare and cosmetic products via a website. People searching reviews typically want clarity on stock availability, delivery reliability, customer service responsiveness and pricing before purchasing.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers praise knowledgeable, helpful staff and straightforward returns or refunds in resolved cases; a minority report slow or inadequate responses when deliveries fail.
Value for money
Multiple customers highlight competitive pricing, discounts and good deals (for example travel sets under £38), reporting clear satisfaction with value received.
User experience
Most reviews describe an easy-to-use website, simple ordering and generally fast delivery; a minority report lost, delayed or repeatedly attempted deliveries causing frustration.
Product quality
Customers frequently report genuine, well-packaged branded products (examples mentioned include Dermalogica and Upcircle) and satisfaction with product performance.
Communication
Several reviewers value email tracking and order-stage updates; others describe automated replies, stalled threads or delayed replies from the company during delivery problems.
Overall experience
The majority of reviewers report positive overall experiences citing stock, price and service; a smaller group report delivery failures that were sometimes later resolved.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (June 2022 – September 2025).
A Wonderful Shopping Experience at Beauty Flash
"I recently had the pleasure of shopping at Beauty Flash and I must say it was an enjoyable experience. As a customer, I appreciated the wide range of products that were available to suit all skin types and concerns. It was particularly impressive to see that they stock Dermalogica, which is known for its high-quality skincare range. What stood out for me was the expertise of their staff. They were knowledgeable about all products in store and provided helpful tips on how to use each product effectively according to my individual requirements. The online ordering process was straightforward, and delivery was prompt with tracking information provided promptly via email updates. Overall, my experience at Beauty Flash surpassed my expectations - not only because of their extensive selection but also due to their high level of customer service."
Never received my order
"Never received my order. Contacted them and they said to wait while they contacted courier. Was supposed to be 2 day delivery. 7 days later rece..."
Extremely disappointed
"Extremely disappointed, two weeks later and still haven’t received my order. Regardless of the fact that the fault might be with the courier..."
Great choices. known brands to choose…
"So many well known brands to choose from at discounted prices. De..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Never received my order
Never received my order. Contacted them and they said to wait while they contacted courier. Was supposed to be 2 day delivery. 7 days later rece...
Always great service👍🏻
...
It was easy to order and the delivery…
It was easy to order and the delivery arrived whe...
Extremely disappointed
Extremely disappointed, two weeks later and still haven’t received my order. Regardless of the fact that the fault might be with the courier...
First class
easy to order,quick del...
A happy customer
I’ve used Dermalogica for many years, and sometimes find it difficult to sour...
Great Customer Service
A mix up in the delivery of some cosmetic items meant that I didn't receive them on time. But the company was very helpful, and gave me the option of...
Always delivered quickly with a few…
Always delivered quick...
Amazing prices and quick delivery
Amazing prices a...
Quick delivery
Quick delivery website very easy t...
Efficient excellent service
Efficient excellent service. Site is e...
No drama
Ordered and delivered in a timely manner. Ad...
Great price …
Great price …. Very competit...
Great choices. known brands to choose…
So many well known brands to choose from at discounted prices. De...
Second time purchase
Great practical pro...
Upcircle Travel Set
I was looking for Upcircle travel size skincare and found a travel set w...
Ordering and product was great but not…
Ordering and product was great but not delivery service it too...
I am appalled that my delivery has…
I am appalled that my delivery has never arrived and I am still being asked to write a review! I have been in touch with both Beauty Flash and Evri th...
Excellent service
Excellent service, great pr...
dermological cleanserproduct came on time .Iam very pleased…
product came on time .Iam very please...
Conclusion
Reviews show many customers find Beauty Flash easy to use, with fast delivery, clear tracking updates and a wide selection of branded skincare. Several reviewers specifically cite helpful staff and successful resolutions such as refunds or replacements. However, a notable minority report delivery failures or courier errors and intermittent communication lapses during problem resolution. If you are considering a purchase, check tracking updates closely and keep payment/refund options in mind in case of courier issues.