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We Collect & Analyse Reviews

Beauty Flash
Experiences & Reviews

Beauty Flash is an online beauty retailer operating under the trading name 'Beauty Flash', selling branded skincare and cosmetic products via a website. People searching reviews typically want clarity on stock availability, delivery reliability, customer service responsiveness and pricing before purchasing.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 20d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Many reviewers praise knowledgeable, helpful staff and straightforward returns or refunds in resolved cases; a minority report slow or inadequate responses when deliveries fail.

Share
13%
Strong
💰

Value for money

Multiple customers highlight competitive pricing, discounts and good deals (for example travel sets under £38), reporting clear satisfaction with value received.

Share
7%
Strong

User experience

Most reviews describe an easy-to-use website, simple ordering and generally fast delivery; a minority report lost, delayed or repeatedly attempted deliveries causing frustration.

Share
27%
Strong
🔧

Product quality

Customers frequently report genuine, well-packaged branded products (examples mentioned include Dermalogica and Upcircle) and satisfaction with product performance.

Share
14%
Strong
📞

Communication

Several reviewers value email tracking and order-stage updates; others describe automated replies, stalled threads or delayed replies from the company during delivery problems.

Share
9%
Mixed

Overall experience

The majority of reviewers report positive overall experiences citing stock, price and service; a smaller group report delivery failures that were sometimes later resolved.

Share
30%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

K
Karen Parkes
trustpilot.com Sep 30, 2025

Never received my order

Never received my order. Contacted them and they said to wait while they contacted courier. Was supposed to be 2 day delivery. 7 days later rece...

M
Martin Gee
trustpilot.com Sep 30, 2025

Always great service👍🏻

...

S
Susan
trustpilot.com Sep 30, 2025

It was easy to order and the delivery…

It was easy to order and the delivery arrived whe...

J
Jason
trustpilot.com Sep 30, 2025

Extremely disappointed

Extremely disappointed, two weeks later and still haven’t received my order. Regardless of the fact that the fault might be with the courier...

J
Jellybean
trustpilot.com Sep 30, 2025

First class

easy to order,quick del...

J
Jenny Irvine
trustpilot.com Sep 30, 2025

A happy customer

I’ve used Dermalogica for many years, and sometimes find it difficult to sour...

B
Bea Chay
trustpilot.com Sep 30, 2025

Great Customer Service

A mix up in the delivery of some cosmetic items meant that I didn't receive them on time. But the company was very helpful, and gave me the option of...

L
Linda Mayes
trustpilot.com Sep 30, 2025

Always delivered quickly with a few…

Always delivered quick...

M
Mrs. L Grant
trustpilot.com Sep 30, 2025

Amazing prices and quick delivery

Amazing prices a...

M
Mrs D WhitehallCustomer
trustpilot.com Sep 30, 2025

Quick delivery

Quick delivery website very easy t...

P
Phillip
trustpilot.com Sep 30, 2025

Efficient excellent service

Efficient excellent service. Site is e...

C
Caroline Jones
trustpilot.com Sep 30, 2025

No drama

Ordered and delivered in a timely manner. Ad...

S
Sally
trustpilot.com Sep 30, 2025

Great price …

Great price …. Very competit...

A
Ava
trustpilot.com Sep 30, 2025

Great choices. known brands to choose…

So many well known brands to choose from at discounted prices. De...

B
Bathroom cleaner
trustpilot.com Sep 30, 2025

Second time purchase

Great practical pro...

M
Mags
trustpilot.com Sep 30, 2025

Upcircle Travel Set

I was looking for Upcircle travel size skincare and found a travel set w...

R
Ross
trustpilot.com Sep 30, 2025

Ordering and product was great but not…

Ordering and product was great but not delivery service it too...

W
Wendy
trustpilot.com Sep 30, 2025

I am appalled that my delivery has…

I am appalled that my delivery has never arrived and I am still being asked to write a review! I have been in touch with both Beauty Flash and Evri th...

e
emily ellershaw
trustpilot.com Sep 30, 2025

Excellent service

Excellent service, great pr...

M
Mrs. Vera Steggles
trustpilot.com Sep 30, 2025

dermological cleanserproduct came on time .Iam very pleased…

product came on time .Iam very please...

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Conclusion

Reviews show many customers find Beauty Flash easy to use, with fast delivery, clear tracking updates and a wide selection of branded skincare. Several reviewers specifically cite helpful staff and successful resolutions such as refunds or replacements. However, a notable minority report delivery failures or courier errors and intermittent communication lapses during problem resolution. If you are considering a purchase, check tracking updates closely and keep payment/refund options in mind in case of courier issues.