Reviews show a clear mix of outcomes for Atterley customers. Several shoppers report fast delivery, good packaging and satisfactory products, while numerous recent reviewers report serious fulfilment and post-sale problems linked to the company ceasing trade, missing orders and delayed or absent refunds. Communication failures are repeatedly mentioned: customers report unanswered emails and unresolved chargebacks. If you consider buying, verify the seller's current trading status, prefer secure payment methods with buyer protection, and document all correspondence and transactions.
Examples from available reviews (Jul 2021 – Feb 2026).
Company kept selling after ceasing trade; purchaser didn't get item.
“items were allowed to be purchased as normal.”
Quality products at good prices with quick delivery.
“Quality products, Best price and quick delivery, just before Christmas too. Very happy”
One sunglasses order sent to wrong address and seller ignored refund requests.
“have ignored all correspondence from me since requesting a solution or refund.”
Customer received allegedly fake vinyl boots and couldn't contact seller.
“They sold me fake boots”
Several reviewers praise prompt shipping and fast delivery; however many recent reports describe company cessation, non-delivery and unresolved refund issues.
Some reviewers note competitive pricing and good value; others report lost payments, ongoing charges or refunds not issued after non-delivery.
Site experience varies: a few call the website 'great', while others report stock inaccuracies, address-update failures and difficulties with order changes.
Many buyers report well-made, well-packaged items; counterexamples include damaged deliveries, authenticity concerns and products that did not meet expectations.
A recurring theme is unanswered emails and ignored customer queries; reviewers frequently report poor or absent responses when chasing orders or refunds.
Experiences are mixed: multiple positive purchases with quick delivery exist, but many recent reviews cite liquidation, missing orders and unresolved refund claims.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Hasn't ordered yet and is deterred by negative reviews.
“I have not yet ordered from Atterley.”
Multiple contact attempts over ten days went unanswered, discouraging buyer.
“I have contacted Atterley customer services several times over the last 10 days and I’ve still not received a response.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Atterley is an online fashion retailer selling clothing, footwear and accessories through an e-commerce platform. Consumers searching reviews will typically find comments about product condition, delivery performance and post-purchase support. When researching purchases, check seller contact details, payment protections and current trading status before ordering.