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We Collect & Analyse Reviews

Atterley
Experiences & Reviews

Atterley is an online fashion retailer selling clothing, footwear and accessories through an e-commerce platform. Consumers searching reviews will typically find comments about product condition, delivery performance and post-purchase support. When researching purchases, check seller contact details, payment protections and current trading status before ordering.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 43%
Latest Review 13d
Overall Rating
2.6

Our Analysis

🎯

Service quality

Several reviewers praise prompt shipping and fast delivery; however many recent reports describe company cessation, non-delivery and unresolved refund issues.

Share
27%
Weak
💰

Value for money

Some reviewers note competitive pricing and good value; others report lost payments, ongoing charges or refunds not issued after non-delivery.

Share
10%
Weak
⚡

User experience

Site experience varies: a few call the website 'great', while others report stock inaccuracies, address-update failures and difficulties with order changes.

Share
4%
Weak
🔧

Product quality

Many buyers report well-made, well-packaged items; counterexamples include damaged deliveries, authenticity concerns and products that did not meet expectations.

Share
16%
Mixed
📞

Communication

A recurring theme is unanswered emails and ignored customer queries; reviewers frequently report poor or absent responses when chasing orders or refunds.

Share
13%
Weak
⭐

Overall experience

Experiences are mixed: multiple positive purchases with quick delivery exist, but many recent reviews cite liquidation, missing orders and unresolved refund claims.

Share
30%
Weak

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

M
Myron Mitchell
trustpilot.com Sep 30, 2025

They sold me fake boots that are vinyl…

They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots...

d
drayson traviss
trustpilot.com Sep 30, 2025

If you live in New York don’t buy from…

If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages aft...

S
Snicks
trustpilot.com Sep 30, 2025

Further to my purchase of Holland &…

Further to my purchase of Holland & Cooper wellies, they arrived damaged & I immediately forwarded on photos. The com...

J
Jennifer Richards
trustpilot.com Sep 30, 2025

Still waiting for my refund

...

A
Argirios Voudouris
trustpilot.com Sep 30, 2025

Order onlive boots and the company Has…

Order onlive boots and the company Has ceased to trade...

N
Nel B
trustpilot.com Sep 30, 2025

Ceased trading but continued to take customer’s money!

The website should have been taken down immediately when the company ceased trading, but it was kept up for several days with no mention of it anywher...

T
Trevor Sollars
trustpilot.com Sep 30, 2025

Great product and fast delivery

Great product a...

L
Linda Malin
trustpilot.com Sep 30, 2025

Fast. I didn’t have to wait very long before…

I didn’t have to wait very long b...

U
Used for a year
trustpilot.com Sep 30, 2025

The opposite of customer service

I ordered 2 sets of sunglasses that their website advised were in stock. They, weren't. Despite not wanting to wait for backorder I gave them a chance...

n
nicole parry
trustpilot.com Sep 30, 2025

Where is my refund

Where is my refund? I know you received the package on the 23rd of Dec. Today is the 4th of Jan. I purchased using After pay and I am unable to cancel...

A
A S
trustpilot.com Sep 30, 2025

Great site. Quick delivery to Aus

Great shoes. Had to size up as last pair availabl...

C
Customer
trustpilot.com Sep 30, 2025

Excellent service

Excellent service. My coat arrived in perfect cond...

L
Latasha Whitener
trustpilot.com Sep 30, 2025

COMPANY CRASHED

COMPANY CRASHED; NEVE...

c
customer
trustpilot.com Sep 30, 2025

Very happy with my new coat and the…

Very happy with my new coat and the promptness o...

J
JED
trustpilot.com Sep 30, 2025

competitive pricing and speedy…

competitive pricing and spe...

N
Nicola
trustpilot.com Sep 30, 2025

Quality products, great prices

Quality products, Best price and quick deli...

J
Jacqueline James-Bryan
trustpilot.com Sep 30, 2025

Unfortunately DHL kept informing me…

Unfortunately DHL kept informing me that my parcel was abou...

L
Lynn
trustpilot.com Sep 30, 2025

Disgusting

Disgusting. They’re now in liqu...

K
Kristen
trustpilot.com Sep 30, 2025

Company shut down

Company shut down in the four days between me making my order and rece...

K
Kristin Turman
trustpilot.com Sep 30, 2025

Bought a valentino purse the tag in…

Bought a valentino purse the tag in the purse is correct but attached to the purse is a small pouch and inside it has a tag that says made in China. H...

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Conclusion

Reviews show a clear mix of outcomes for Atterley customers. Several shoppers report fast delivery, good packaging and satisfactory products, while numerous recent reviewers report serious fulfilment and post-sale problems linked to the company ceasing trade, missing orders and delayed or absent refunds. Communication failures are repeatedly mentioned: customers report unanswered emails and unresolved chargebacks. If you consider buying, verify the seller's current trading status, prefer secure payment methods with buyer protection, and document all correspondence and transactions.