Many customers like Allbeauty’s competitive prices, fast dispatch, and a website that’s easy to use. Reviews often mention quick delivery and orders arriving well packed. A repeated downside is returns, slow or missing refunds, and parcels going missing, with support seen as slow or unhelpful. Some also mention damaged items, faulty dispensers, and concerns about authenticity.
Examples from available reviews (Apr 2013 – Mar 2026).
Great price and very fast arrival.
“Great Price Arrived in super quick time.”
Suspects seller sold testers or fake perfumes and will return for refund.
“Selling testers not originals be vary especially with amouage perfumes.”
Month-long wait and terrible automated customer support, order lost in transit.
“This customer support process is broken and dysfunctional.”
Discount codes didn't work and price inflation suspected at checkout.
“They lure you with fantastic offers and discounts, vouchers, codes etc....but somehow at the checkout, no code works”
Reviews highlight fast fulfilment, with frequent mentions of same-day or next-day dispatch. Some customers report lost parcels, long international delays, and cases where refunds were not processed. Another group says customer support relied on automated replies or did not respond while issues were being resolved.
Low prices and discounts come up repeatedly, with many pointing to cheaper designer fragrances and toiletries. A smaller set says promo codes did not work or that prices seemed to change at checkout. Long-term customers often mention buying again because the deals feel strong.
Many reviewers say the website and app are easy to navigate and that delivery details are clear. Some mention limits on delivery options, such as paid next-day delivery not applying at weekends. A minority report slow or missing tracking updates for international orders.
Many customers say items arrived genuine, undamaged, and in good condition, with shades matching expectations. A small but noticeable set reports damaged packaging, a perfume spray that stuck, and suspicions of testers or counterfeit stock. A few link products to skin reactions or say they arrived in poor condition.
Several reviews mention quick handling of enquiries and helpful replies. Others describe long waits for return labels or QR codes, emails going unanswered, and replies about promo codes that did not help. Some complaints also mention drawn-out investigations and refunds that were delayed or refused.
Many customers describe an overall positive experience, mainly due to price, speed, and product range. Alongside that, one-star reviews cite lost orders, refunds being withheld, and support processes breaking down. Repeat buyers often keep ordering despite occasional serious service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Sitejabber (17) · Reviews (1) · Quotes shortened · As of: March 2026
Great price and very fast arrival.
“Great Price Arrived in super quick time.”
Ordering was easy with tempting offers and quick delivery.
“Really easy ordering lots of tempting special offers and savings quick delivery”
Amazing customer service; items shipped within 24 hours and well packaged.
“Amazing customer service, as always. The products were shipped within 24 hours and as always packaged with care.”
Product arrived on time but packaging was excessively large.
“Product arrived on time, however large box for 2 small lipsticks!! A bit excessive!”
Quick delivery and a great choice at affordable prices.
“Quick delivery. Great choice of products at affordable prices.”
Good prices, repeat purchases, and queries handled well.
“Queries through their message system are handled well.”
Pleasure buying due to quality, price and fast delivery.
“Always a pleasure buying from all beauty because of quality, price and how quickly things arrives.”
Got favourite face cream at competitive price with good delivery.
“Was able to get my favourite face cream at a very competitive price. Delivery was also very good”
The item arrived promptly and quickly.
“Arrived promptly”
Dispatched the same evening and arrived the following Monday.
“my order was dispatched the same evening and arrived on the Monday morning. Very impressed and will definitely go to them again!”
Fantastic value and reliable delivery; long-term repeat customer.
“Fantastic value, promise of next delivery actually happens,”
Great price and speedy delivery.
“Great price, speedy delivery 👏”
Great prices from ordering through delivery.
“From ordering to delivering, Great prices for your products”
Unexpectedly fast delivery and wonderful service.
“Wow wonderful service and I didn’t think you would deliver before my expectation. Thanks a lot”
Delivered on time with quality goods at competitive prices.
“Delivered within specified time frame, quality goods, really competitive price.”
Perfume spray was stuck but scent was fine, causing disappointment.
“the spray was stuck in the cap and could not be removed even with tweezers , as the juice inside is perfect I used another spray from my old bottle .That is why Im only giving 3 stars . Disappointed”
The company provided very good service, thanks.
“Very good service, thanks”
Fast shipping and great service.
“Fast shipping, great service”
Excellent service and good value for the Idole gift set.
“Excellent service and very good value with my recent purchase of Idole gift set. Will definitely be using you again - thank you”
Suspects seller sold testers or fake perfumes and will return for refund.
“Selling testers not originals be vary especially with amouage perfumes.”
Wrong shade sent and one week waiting for a returns QR code, very frustrating.
“I have been a week trying g to get a QR code to return it.”
Ordering was easy and the delivery arrived on time.
“To order was easy,and delivered on time.”
Prompt, accurate service with quality products at money-saving prices.
“Prompt ACCURATE business selling quality products at money saving prices.”
Excellent value and quick delivery; customer very pleased.
“Excellent value, received quickly.”
Purchased a fragrance at low price and confirmed it was genuine.
“its absolutely genuine 💯 .”
Order arrived quickly and prices were a good bargain.
“Good bargain.”
Account deactivated instead of receiving help when product missing.
“they’ll just deactivate your account rather than help.”
Excellent door-to-door service and a great range of products.
“Always an excellent service straight to your door.”
Customer services are reliable and excellent.
“Reliable and excellent customer services”
Website is easy to use and delivery information was clear.
“Good easy website, and well informed delivery 👍🏻”
Found favourite skincare at a very good price.
“Very good price for my favourite skincare”
Paid for next-day delivery but it didn't apply on weekends.
“I paid £6.99 for next day delivery was later told that it doesn’t apply weekends”
Great price and quick delivery.
“Great price. Quick delivery.”
Products were great and delivered on time with first-class service.
“The products are great and the they were delivered on time as stated, first class service.”
Items were well wrapped, arrived on time, and prices were best found.
“Well wrapped and arrived on time.”
Great service with products at competitive prices.
“Great service and products at competitive prices”
Service was prompt and efficient.
“Prompt and efficient service.”
Ordered and delivered quickly with a very good luxury product price.
“Ordered and delivered really quickly and a very good price for a luxury product”
Regularly orders perfumes here because of good deals.
“It’s been my go to place for ordering perfumes as I get a good deal here”
Good value products with very speedy delivery.
“Good value and very speedy delivery.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Allbeauty is an online retailer selling beauty, fragrance, skincare, haircare, and grooming products. It lists branded cosmetics and fragrances, with product pages that include ingredient details and brand information. Customers order through the website and mobile interfaces and choose from the available delivery methods. The site sets out payment options, return steps, and customer support channels for order and product questions.