Customers often mention quick dispatch, easy reordering, and low prices. Several reviewers say cartridges fit reliably and produce good colour. A clear set of complaints focuses on late or missing deliveries, wrong items, and slow refunds. Some also dislike too many delivery emails and say refund requests go unanswered.
Examples from available reviews (Mar 2017 – Mar 2026).
Ordered late and received next-morning delivery before dispatch email arrived.
“ordered 5pm delivered next morning before i received the email saying it had been dispatched”
Website made finding and ordering the correct cartridges straightforward and hassle-free.
“the website is clear and easy to use, no hassle.”
Paid for guaranteed next day delivery but order dispatched late and no tracking.
“Absolutely shocking customer service, completely unreliable and no help whatsoever.”
Occasional prints had awful quality from compatibles compared to originals.
“these give awful print quality, whereas original cartridges are fine.”
Many reviews point to quick dispatch and next-day deliveries that arrive as promised. A sizeable group reports late or missing orders, tracked deliveries that never turned up, and refunds that were slow or not paid. Some mention staff fixing delivery problems, but these stories appear less often than the delivery complaints.
Many comments call the cartridges affordable and good value compared with other options. Several reviewers add that the lower price can come with weaker quality or compatibility. A small number say the price fits the quality.
Customers often describe the website as easy to use, with clear navigation, simple account reorders, and a fast checkout. A few report checkout glitches, being charged twice, or returns that feel hard to manage. The convenience of accounts and reordering comes up repeatedly as a plus.
Many reviewers report strong print results, a full colour range, and compatibility with Canon, HP, and Epson printers. Recurring complaints mention faulty cartridges, leaks, printers not recognising them, and the wrong compatible items being sent. These issues often lead to requests for replacements or refunds.
Several reviews criticise weak replies to refund requests and a lack of early notice when items are out of stock. Multiple customers mention too many delivery emails, or say support contacts did not produce helpful replies. Some note polite, helpful staff and name specific agents, but these comments are less common.
Many long-term customers describe dependable, fast deliveries and competitive pricing. A strong opposing group reports major problems, including non-delivery, wrong items, cartridges they could not use, and refunds that did not get resolved. Overall, reviews split between repeat happy buyers and others hit by service or product failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (17) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: March 2026
Canon cartridge arrived quickly, well packaged and suited the new printer.
“Canon cartridge came very quickly ,well packaged .”
Reviewer reports good, quick service and no complaints.
“Good, Quick servive. No complaints.”
Order process was easy and products were good quality at a reasonable price.
“Easily ordered good quality and a reasonable price”
Promotional 15% discount promise wasn't applied to the order.
“no reduction was included.”
Reviewer always uses 999inks for Epson printers without problems and affordable prices.
“I have an EPSOM printer and always use 999inks with no problems at all.”
The service was prompt and economical.
“Prompt and economical service.”
The service was excellent with fast delivery.
“excellent service fast delivery”
Order arrived on time and service was very good.
“Arrived on time very good service”
Compatible HP ink pack offered good value with next day delivery.
“Your compatible HP Inks triple pack are good value and next day delivery too.”
Reviewer received an excessive number of delivery emails they did not need.
“I really did not need over 30 emails advising on delivery”
Ordered late and received next-morning delivery before dispatch email arrived.
“ordered 5pm delivered next morning before i received the email saying it had been dispatched”
Reviewer is still waiting for their order.
“Still waiting for my order”
Cartridge produced full colour spectrum and fixed previous colour issues.
“Yours has given me the full spectrum.”
One cartridge bought is faulty and the reviewer has had no solution yet.
“One of the cartridges I bought is faulty and I have had no solution from you yet.”
Incorrect cartridges and slow service meant reviewer bought replacements locally.
“I was sent the incorrect cartridges on an order.”
Long-term customer experienced easy ordering and reliable next day delivery.
“Have used 999 inks for many years never had a problem.”
Product and service were excellent and delivery was on time.
“Excellent product and service. Perfectly delivered on time and according to specifications.”
Paid for tracked delivery but five days later item still hadn't arrived.
“pai for 24 tracked delivery 5 days later still hasnt been delivered.”
Company accepted order for out-of-stock items and failed to provide timely communication or refund.
“this is a company that can only communicate internally with procurement by email ‘which takes time’”
Order didn't arrive initially and customer service delayed refund and dispatch.
“My order never arrived”
Inks were compatible with my printer and delivered quickly.
“The inks I bought are compatible with my printer, and were delivered quickly.”
Good quality products, fast delivery and quick replacement service.
“replacement sent out the same day.”
Quick dispatch, great products and excellent after-sales service.
“Excellent service, quick dispatch, great products and brilliant after sales”
Occasional prints had awful quality from compatibles compared to originals.
“these give awful print quality, whereas original cartridges are fine.”
Received defective, incompatible cartridges and no guarantee or refund.
“sell defect cartridges with no guarantee.”
Paid for guaranteed next day delivery but order dispatched late and no tracking.
“Absolutely shocking customer service, completely unreliable and no help whatsoever.”
Compatible HP304 cartridge wasn't recognised and multiple support contacts received no replies.
“my printer did not register it and kept saying it was empty.”
Ink arrived seven days late, poor responses and incorrect compatible sent.
“Ink finally turned up 7 days late”
Cartridges arrived promptly, worked well and were cheaper than alternatives.
“It arrived promptly and works well.”
Aftermarket cartridge didn't work in HP printer, wasted time and money.
“After market ink cartridge guaranteed to work in my HP printer did NOT.”
Cartridges were incompatible, company sent extra cartridge and demanded costly return postage.
“I have now been told that I have to pay a considerable amount for the return postage and handling charges”
Easy account reorders, great print quality, good price and next day delivery.
“Very easy to pick which items I needed to order again.”
Website made finding and ordering the correct cartridges straightforward and hassle-free.
“the website is clear and easy to use, no hassle.”
Salesperson provided prompt, polite and informative assistance and good offers.
“A very friendly efficient company which I highly recommend!”
Evri failed delivery but Maryam at 999inks resolved the issue quickly and professionally.
“Sorted out the issue very quickly, she was friendly, helpful and very professional”
Company corrected a mistaken order promptly before dispatch and provided excellent service.
“my mistake had been corrected before order disspatched.”
Friendly, helpful company with competitive prices and consistently quick delivery.
“ink prices are always very competitive and delivery is always very quick”
Received incorrect 102 inks instead of 104 and company offered refund after returns.
“I received 2xBlack 104 ink (as expected) and 1 each of Y/M/C 102 ink.”
Received cartridge that didn't fit and company refused exchange or refund due to opened packaging.
“they would not exchange for a different one as the packaging had been opened”
I recently purchased ink cartridges from 999inks and was pleased with my overall experience. Their website is easy to navigate, and I found what I was looking for quickly. The checkout process was straightforward, and they offered free delivery which saved me money.
When my order arrived, everything was well-packaged and in perfect condition. The ink cartridges worked just as they should have right out of the box.
One thing that particularly stood out to me about 999inks is their unbeatable prices. They offer excellent deals on a wide range of ink cartridges and toners, making them an ideal choice for anyone who wants to save some cash on printer supplies.
Overall, I'm extremely satisfied with my purchase from 999inks- fast delivery, quality products at affordable prices; it doesn't get much better than that!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
999 Inks is a UK online retailer selling ink and toner cartridges. It offers both branded and compatible cartridges for major printer brands such as Canon, HP, and Epson, along with refill kits and photo paper. Customers order through a website with account reordering and a standard checkout. Delivery includes tracked and next-day options. Support is available by email and phone for order questions and returns.