Customers often mention quick dispatch, easy reordering, and low prices. Several reviewers say cartridges fit reliably and produce good colour. A clear set of complaints focuses on late or missing deliveries, wrong items, and slow refunds. Some also dislike too many delivery emails and say refund requests go unanswered.
Examples from available reviews (Mar 2017 – Mar 2026).
Ordered late and received next-morning delivery before dispatch email arrived.
“ordered 5pm delivered next morning before i received the email saying it had been dispatched”
Website made finding and ordering the correct cartridges straightforward and hassle-free.
“the website is clear and easy to use, no hassle.”
Paid for guaranteed next day delivery but order dispatched late and no tracking.
“Absolutely shocking customer service, completely unreliable and no help whatsoever.”
Occasional prints had awful quality from compatibles compared to originals.
“these give awful print quality, whereas original cartridges are fine.”
Many reviews point to quick dispatch and next-day deliveries that arrive as promised. A sizeable group reports late or missing orders, tracked deliveries that never turned up, and refunds that were slow or not paid. Some mention staff fixing delivery problems, but these stories appear less often than the delivery complaints.
Many comments call the cartridges affordable and good value compared with other options. Several reviewers add that the lower price can come with weaker quality or compatibility. A small number say the price fits the quality.
Customers often describe the website as easy to use, with clear navigation, simple account reorders, and a fast checkout. A few report checkout glitches, being charged twice, or returns that feel hard to manage. The convenience of accounts and reordering comes up repeatedly as a plus.
Many reviewers report strong print results, a full colour range, and compatibility with Canon, HP, and Epson printers. Recurring complaints mention faulty cartridges, leaks, printers not recognising them, and the wrong compatible items being sent. These issues often lead to requests for replacements or refunds.
Several reviews criticise weak replies to refund requests and a lack of early notice when items are out of stock. Multiple customers mention too many delivery emails, or say support contacts did not produce helpful replies. Some note polite, helpful staff and name specific agents, but these comments are less common.
Many long-term customers describe dependable, fast deliveries and competitive pricing. A strong opposing group reports major problems, including non-delivery, wrong items, cartridges they could not use, and refunds that did not get resolved. Overall, reviews split between repeat happy buyers and others hit by service or product failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (17) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: March 2026
Price reflects product quality and reviewer found it acceptable.
“The price does reflect what you get”
No goods arrived after ten days and company claimed they ran out of stock.
“After making clear payment, no goods , after 10 days.”
Ink never delivered and emails requesting refund received no reply.
“I bought ink from them , never got it and asking for refund they even don't reply the emails .”
Reviewer states the company is terrible and advises not to use them.
“Terrible company - DO NOT USE THEM!!”
Company failed to deliver emergency inks on time despite website claims.
“they have NO idea about customer service”
Previously happy customer experienced problems this time.
“I have used 999 inks several times and have been happy with the service”
Cartridges didn't work, slow refund processing and poor communication.
“Six weeks later - nothing.”
Received wrong ink, customer service unhelpful and checkout double-charged, creating a nightmare.
“What a nightmare.”
Replacement inks leaked, stained paper and cleaning didn't fix recurring issues.
“the inks leak and stain the paper.”
Ordered Canon replacement cartridges but received compatible inks contrary to order.
“However on delivery all was compatible ink cartridges.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
999 Inks is a UK online retailer selling ink and toner cartridges. It offers both branded and compatible cartridges for major printer brands such as Canon, HP, and Epson, along with refill kits and photo paper. Customers order through a website with account reordering and a standard checkout. Delivery includes tracked and next-day options. Support is available by email and phone for order questions and returns.