Company corrected a mistaken order promptly before dispatch and provided excellent service.
“my mistake had been corrected before order disspatched.”
Reviews for 999 Inks show a clear split between customers who value the site, pricing and fast delivery, and those who experienced compatibility, delivery or returns problems. Positive reports often mention an easy website, quick dispatch and helpful named staff who resolved issues promptly. Negative reports focus on incompatible or defective compatible cartridges, delayed or missing deliveries, and difficulty obtaining refunds or clear tracking. Consumers considering 999 Inks should verify exact cartridge model compatibility, check the returns and refund policy before buying, and use available tracking options or contact customer service promptly if issues arise.
Examples from available reviews (Mar 2017 – Feb 2026).
Company corrected a mistaken order promptly before dispatch and provided excellent service.
“my mistake had been corrected before order disspatched.”
Paid for guaranteed next day delivery but order dispatched late and no tracking.
“Absolutely shocking customer service, completely unreliable and no help whatsoever.”
Received incorrect 102 inks instead of 104 and company offered refund after returns.
“I received 2xBlack 104 ink (as expected) and 1 each of Y/M/C 102 ink.”
Easy account reorders, great print quality, good price and next day delivery.
“Very easy to pick which items I needed to order again.”
Delivery and dispatch are frequently described as quick and well packaged, but multiple reviews report late or missing shipments and problems with returns.
Many reviewers highlight competitive pricing and good offers; others say incompatible or poor-performing compatibles made the purchase poor value.
Website, account features and checkout are commonly described as clear and easy to use; sample size for this theme is small but uniformly positive.
Customers report both reliable, compatible cartridges and cases of incompatible or defective compatibles that did not register or produced poor print quality.
Some reviewers praise rapid replies from named staff and effective issue resolution; others describe unanswered emails, limited phone support and poor tracking information.
Overall impressions are mixed: a sizeable group are repeat, satisfied customers; another substantial group report delivery failures, compatibility issues and refund disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (17) · Reviewcentre (10) · Reviews (1) · Quotes shortened · As of: February 2026
Price reflects product quality and reviewer found it acceptable.
“The price does reflect what you get”
No goods arrived after ten days and company claimed they ran out of stock.
“After making clear payment, no goods , after 10 days.”
Ink never delivered and emails requesting refund received no reply.
“I bought ink from them , never got it and asking for refund they even don't reply the emails .”
Reviewer states the company is terrible and advises not to use them.
“Terrible company - DO NOT USE THEM!!”
Company failed to deliver emergency inks on time despite website claims.
“they have NO idea about customer service”
Previously happy customer experienced problems this time.
“I have used 999 inks several times and have been happy with the service”
Cartridges didn't work, slow refund processing and poor communication.
“Six weeks later - nothing.”
Received wrong ink, customer service unhelpful and checkout double-charged, creating a nightmare.
“What a nightmare.”
Replacement inks leaked, stained paper and cleaning didn't fix recurring issues.
“the inks leak and stain the paper.”
Ordered Canon replacement cartridges but received compatible inks contrary to order.
“However on delivery all was compatible ink cartridges.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
999 Inks is a UK-based online retailer specialising in printer inks and toners, offering both original and compatible cartridges. The company operates an e-commerce site with product search and account features for consumers and small businesses. Information seekers often look for details on compatibility, delivery options, returns and customer support when researching this supplier.