Many customers mention clear savings and fast matches with alternative insurers. Plenty of reviews single out advisers as helpful and knowledgeable. Others describe quotes that rose sharply or were withdrawn, along with unexpected charges. Many reviewers also say they later received unsolicited third‑party marketing and nuisance calls after using the site.
Examples from available reviews (Jun 2017 – Mar 2026).
Reviewer received relentless spam after using the site and advises avoiding it.
“If you want to be relentlessly battered by spam, that's your site.”
Their cheapest quote was over £1,000 higher than others.
“Their cheapest quote over a £1000 more than many others that I received.”
An agent helped the reviewer find a great quote.
“Lilly was very helpful & really took the time to go through all my options”
They provided the cheapest quote and have been reliable long-term.
“The cheapest quote by a mile!”
Reviewers often commend named staff for walking them through documents and finding suitable quotes. A noticeable set describe the opposite: quotes cancelled or withdrawn, fees that weren’t explained, and callbacks that were slow or never came.
Many reviews mention big savings, renewals cut in half, and the cheapest quotes when checking the market. Others say the quotes were far above competitors, and some decided not to buy because the price was too high.
Several customers describe a quick online application, clear steps, and easy navigation. Others report difficulty pulling up earlier quotes, and say the process didn’t work well for certain cases, such as a 17‑year‑old insuring a 125cc bike.
Some reviewers point to policies with strong features, such as breakdown cover, and say they quickly found the right level of cover. A distinct minority say the premium later changed, wasn’t honoured, or increased sharply after the first contact.
Negative feedback about contact after getting a quote is common and intense. Multiple reviewers say their details were sold on, they got relentless spam or nuisance calls, and opt‑out or unsubscribe options didn’t work.
Many customers say it worked as hoped, with lower premiums and helpful support. At the same time, a notable cluster describe serious problems: uncompetitive or withdrawn quotes, extra charges, and ongoing third‑party marketing.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (22) · Reviews (1) · Quotes shortened · As of: March 2026
I recently purchased motorbike insurance from The Bike Insurer and I must say, it was an incredible experience. Their website is easy to navigate and provides quotes from up to 40 providers which helped me find a cheaper policy for my bike as compared to other insurers. The website is well-designed, the process is streamlined, and the quote comparison system is second-to-none.
Once I selected a quote from their website, I received excellent customer service when I contacted them with some questions about my policy. They were incredibly patient with me and explained everything in detail without making me feel rushed or foolish.
Overall, my experience with The Bike Insurer has been top-notch and I recommend them highly to anyone who needs available motorbike insurance options. With their help, comparing multiple policies took minutes instead of hours; thus saving time on choosing the best offer!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
The Bike Insurer runs an online motorcycle insurance comparison service in the UK. The site collects rider and bike details and matches customers with policies from partner insurers and brokers. It offers policy types including third‑party, third‑party fire and theft, and comprehensive cover, plus optional add‑ons such as breakdown assistance. Customers can compare quotes, manage renewals, and use the web interface to submit applications and supporting documents.