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Staysure
Reviews & Experiences

Across the sampled reviews, Staysure is frequently praised for an easy online purchase process and helpful telephone support. Reviewers repeatedly note effective claims handling and relevant cover for pre-existing medical conditions. Some customers flag annual price rises at renewal, so check renewal terms and pricing before committing. For consumers with medical conditions, reviewers indicate Staysure often provides suitable cover; prospective buyers should verify specific policy limits and renewal costs before purchase.

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Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Reviewers consistently describe staff and claims handling as helpful and professional, noting quick responses and knowledgeable, supportive representatives.

💰

Value for money

Many reviewers find prices reasonable or competitive; a minority raise concerns about annual price increases at renewal.

⚡

User experience

Customers commonly report the online process as straightforward and user-friendly, with easy form completion and quick access to paperwork.

🔧

Product quality

Several reviewers highlight relevant policy cover for existing medical conditions and a choice of covers, reporting confidence in the product fit.

📞

Communication

Users cite clear telephone support, informative representatives and useful renewal notifications, describing communication as timely and helpful.

⭐

Overall experience

Most reviewers report a positive overall experience, recommending Staysure especially for those with medical conditions, with occasional price reservations.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

G
GLORIA KEENE
trustpilot.com Sep 30, 2025

Professional Service - I found the service of securing ‘travel insurance’ easy, professional and quickly arranged. The questions were clear, demanding and covered a...

S
Simon Bradshaw
trustpilot.com Sep 30, 2025

Easy to use and good policy choices and…

K
Karen Blick
trustpilot.com Sep 30, 2025

Quick and simple just what you need

M
Meirick
trustpilot.com Sep 30, 2025

Notification of Renewal is good Increasing th...

G
Grant Williams
trustpilot.com Sep 30, 2025

Always easy to buy....

A
Angela Nicholls
trustpilot.com Sep 30, 2025

When I needed to make a claim it wa...

L
LD
trustpilot.com Sep 30, 2025

Good experience - Samantha was really helpf...

M
Matt
trustpilot.com Sep 30, 2025

Very easy and straight forward...

M
Mrs Workman
trustpilot.com Sep 30, 2025

They were very good and informative - They were very go...

L
Louise Wakefield
trustpilot.com Sep 30, 2025

Travel Insurance for illness made easy. Finally getting cover that makes having lifelong...

M
Ms Barbara Smith
trustpilot.com Sep 30, 2025

Always have great service. Easy to fill in t...

M
Mr Andrew Godden
trustpilot.com Sep 30, 2025

Competitive prices and user friendly! - Straightforward, easy to navigate online experience that gave me the...

J
J D C
trustpilot.com Sep 30, 2025

Stay sure! Stay safe! Stay protected! - We have found that Stay Sure is an excellent travel insurance company especially for those with existing medical conditions. They deep dive in their q...

S
Stephen
trustpilot.com Sep 30, 2025

No problems so far. - ...

A
AnnaMarie Pagano
trustpilot.com Sep 30, 2025

Professional, reasonable price & friendly. - The representative was excellent, professional and very friendly. Couldn't as...

M
Mrs Christine Jessop
trustpilot.com Sep 30, 2025

Easy online purchase of trave...

c
customer
trustpilot.com Sep 30, 2025

Very good and straight forward - Very good and s...

J
Joanna
trustpilot.com Sep 30, 2025

Best travel insurance. Luckily I don...

J
Joyce Basford
trustpilot.com Sep 30, 2025

Easy to obtain and good price. Have not trav...

S
Sarah Hope
trustpilot.com Sep 30, 2025

Haven't been on our holiday yet . Staysure was suggested to us by a friend that had used the company. Travelling to USA , easy t...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Staysure

Staysure is a UK-based travel insurance provider known for offering single-trip and annual policies, with an emphasis on customers who have pre-existing medical conditions. Policies are available online and via telephone, with downloadable documentation and a claims service. People researching Staysure typically look for policy cover details for medical conditions, ease of purchase, and how renewals are managed.