Customer feedback for Ripe Insurance shows two clear patterns: many people find the website easy to use and the quotes competitively priced, especially for caravan, motorhome and park home cover. However several reviewers report serious difficulties with claims and with how certain policy terms and cancellations were handled. If you are considering Ripe Insurance, read the policy wording and cooling‑off/cancellation clauses carefully and ask in writing about the insurer’s claims process and any third‑party handlers used. For significant claims, document communications and consider comparing claims handling reputations across providers before purchase.
Examples from available reviews (Feb 2023 – Feb 2026).
Staff were friendly and explained everything clearly.
“Gary was friendly, helpful and explained everything in a clear concise manner”
Online application was easy to follow and reasonably priced.
“Easy to follow online application- no issues to note - good price too”
Claim handling was poor, causing stress and repeated contact attempts.
“this whole experience has been stressful and frustrating.”
Reviewer alleges cancellation period was non-existent and deceptive.
“14 day calling off period is no existent.”
Reviewers report mixed service: many praise helpful, clear staff; several describe slow or inconsistent claims handling that caused stress and delays.
Most reviewers find premiums competitive and quotes good value; a minority report unexpected charges, disputes over cancellations or concerns about policy terms.
Users commonly report a straightforward website and quick online quotations and applications; issues mainly appear later when attempting to make a claim.
Concerns centre on policy wording and claims outcomes: several reviewers describe disputed cover, contested cancellation handling or unsatisfactory claim resolutions.
Feedback splits: many customers praise polite, knowledgeable staff, yet multiple claimants report poor contact, delayed updates and problems with third‑party claims handlers.
Overall impressions divide: several customers report an easy purchase and good price; a notable minority describe stressful, prolonged or unresolved claim experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
ChatGPT5 - Business Owners Edition
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Ripe Insurance is a UK insurer specialising in leisure and residential vehicle cover such as caravan, motorhome and park home insurance. The company offers online quotes and policies aimed at consumers seeking budget-friendly cover and quick digital purchase. Customers researching Ripe Insurance typically look for information on pricing, the online application process, policy terms and how claims are handled.