Customer feedback for Ripe Insurance shows two clear patterns: many people find the website easy to use and the quotes competitively priced, especially for caravan, motorhome and park home cover. However several reviewers report serious difficulties with claims and with how certain policy terms and cancellations were handled. If you are considering Ripe Insurance, read the policy wording and cooling‑off/cancellation clauses carefully and ask in writing about the insurer’s claims process and any third‑party handlers used. For significant claims, document communications and consider comparing claims handling reputations across providers before purchase.
Examples from available reviews (Feb 2023 – Feb 2026).
Staff were friendly and explained everything clearly.
“Gary was friendly, helpful and explained everything in a clear concise manner”
Online application was easy to follow and reasonably priced.
“Easy to follow online application- no issues to note - good price too”
Claim handling was poor, causing stress and repeated contact attempts.
“this whole experience has been stressful and frustrating.”
Reviewer alleges cancellation period was non-existent and deceptive.
“14 day calling off period is no existent.”
Reviewers report mixed service: many praise helpful, clear staff; several describe slow or inconsistent claims handling that caused stress and delays.
Most reviewers find premiums competitive and quotes good value; a minority report unexpected charges, disputes over cancellations or concerns about policy terms.
Users commonly report a straightforward website and quick online quotations and applications; issues mainly appear later when attempting to make a claim.
Concerns centre on policy wording and claims outcomes: several reviewers describe disputed cover, contested cancellation handling or unsatisfactory claim resolutions.
Feedback splits: many customers praise polite, knowledgeable staff, yet multiple claimants report poor contact, delayed updates and problems with third‑party claims handlers.
Overall impressions divide: several customers report an easy purchase and good price; a notable minority describe stressful, prolonged or unresolved claim experiences.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Staff were accommodating and easy to deal with.
“Very accommodating and easy to deal with”
Online renewal and document changes were easy and quick.
“Vey easy and quick to renew and change documents on line when I updated my caravan”
Phone communication was good and the price was fair.
“Good phone communication and a fair price.”
Website was easy to use and pricing was competitive.
“easy use of website and competetive price”
RIPE offered great value and steady prices over two years.
“RIPE are easy to deal with and offer great value for money”
Online process was extremely easy and staff were polite.
“Extremely easy to do online”
Company was easy to deal with.
“Easy to deal with”
Interactions were quick and easy to deal with.
“Quick and easy to deal with”
Joining was easy and reviewer paid extra due to reputation.
“I paid the extra because they have a good reputation.”
Process was stress-free and easy to navigate.
“Stress free easy to navigate process”
Reviewer found the insurance great value and worth switching.
“Great value worth changing.”
All contacted staff were extremely helpful and courteous.
“have been extremely helpful and courteous.”
Easy to deal with and offered a very competitive price.
“Easy to deal with and very competitive price”
Returning customer found site easy, responses immediate, and price good.
“Returning customer - easy to navigate site - immediate response - clear information - good price”
The representative was very helpful.
“The representative was very helpful”
Very good value, cheaper than competitors and easy to use.
“Great value for money much cheaper than competitors quick and easy.”
Customer service was impressive; reviewer expressed thanks.
“Impressive customer service.”
Site and form were easy to use; reviewer pleased and will recommend.
“Very easy to use site, easy to understand form to complete”
Online navigation was really easy and price was very good.
“Really easy to navigate online and very good price”
Setting up insurance was very easy.
“Very easy to set up Insurance.”
Staff were friendly and explained everything clearly.
“Gary was friendly, helpful and explained everything in a clear concise manner”
Reviewer alleges cancellation period was non-existent and deceptive.
“14 day calling off period is no existent.”
Claim handling was poor, causing stress and repeated contact attempts.
“this whole experience has been stressful and frustrating.”
Staff were straightforward and knowledgeable, though sometimes hard to hear.
“Very straightforward and knowledgeable”
Company was easy to deal with.
“Easy to deal with”
Online application was easy to follow and reasonably priced.
“Easy to follow online application- no issues to note - good price too”
Policy setup was straightforward online and the quote was competitive.
“Setting up the policy was straightforward on line and the quote was very competitive.”
Helpful phone agent provided suitable products at a reasonable price.
“offer the right products at a reasonable price”
Website was easy to navigate and offered great value.
“Very easy to navigate site and purchase a great value product”
Price initially rose but later a better quote was offered, so renewed.
“it came up a better price so I renewed.”
Website was easy and quotes were quick and better than previous insurer.
“Quick to get a quote and much better than my previous company.”
Online guidelines were easy and cover was affordable and satisfactory.
“Easy to follow guidelines to insure online at a great affordable price”
Company demanded full remaining policy payment after vehicle downsizing.
“you are nothing but crooks.”
Arranging insurance was easy and priced competitively.
“Very easy process arranging insurance policy and competitive price”
Staff were polite, professional and helpful during renewal enquiries.
“Gary was polite, professional and knowledgeable.”
Information was simple and clear.
“Simple and clear”
Reviewer found the company's pricing consistently competitive over years.
“you were more competitive than other companies”
Insurance was easy to obtain and among the cheapest for cover.
“would highly recommend as we’re 1 of the cheapest for the cover I needed”
Claim handling took about three years and caused serious frustration.
“the claim handling process was so dysfunctional”
One-line quote and application were easy, with a competitive price.
“An easy one line quote and application process.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Ripe Insurance is a UK insurer specialising in leisure and residential vehicle cover such as caravan, motorhome and park home insurance. The company offers online quotes and policies aimed at consumers seeking budget-friendly cover and quick digital purchase. Customers researching Ripe Insurance typically look for information on pricing, the online application process, policy terms and how claims are handled.