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We Collect & Analyse Reviews

Ripe Insurance
Experiences & Reviews

Ripe Insurance is a UK insurer specialising in leisure and residential vehicle cover such as caravan, motorhome and park home insurance. The company offers online quotes and policies aimed at consumers seeking budget-friendly cover and quick digital purchase. Customers researching Ripe Insurance typically look for information on pricing, the online application process, policy terms and how claims are handled.

Overview & Key Metrics

Reviews Analysed 139
Positive Sentiment 12%
Latest Review 25d
Overall Rating
1.4

Our Analysis

🎯

Service quality

Reviewers report mixed service: many praise helpful, clear staff; several describe slow or inconsistent claims handling that caused stress and delays.

Share
14%
Mixed
💰

Value for money

Most reviewers find premiums competitive and quotes good value; a minority report unexpected charges, disputes over cancellations or concerns about policy terms.

Share
22%
Strong
⚡

User experience

Users commonly report a straightforward website and quick online quotations and applications; issues mainly appear later when attempting to make a claim.

Share
27%
Strong
🔧

Product quality

Concerns centre on policy wording and claims outcomes: several reviewers describe disputed cover, contested cancellation handling or unsatisfactory claim resolutions.

Share
8%
Weak
📞

Communication

Feedback splits: many customers praise polite, knowledgeable staff, yet multiple claimants report poor contact, delayed updates and problems with third‑party claims handlers.

Share
11%
Mixed
⭐

Overall experience

Overall impressions divide: several customers report an easy purchase and good price; a notable minority describe stressful, prolonged or unresolved claim experiences.

Share
17%
Mixed

View all 139 public customer reviews – filtered by relevance →

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Data Collection

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AI Analysis

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Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 139 reviews

All Customer Reviews

Sources: Collected.reviews (119) · Trustpilot (20) · Quotes shortened · As of: October 2025

N
Natali Conti
Collected.reviews Oct 03, 2025

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L
Lee Nash
trustpilot.com Sep 30, 2025

Great Serbice

Gary was friendly, helpful and explain...

D
Dan Newman
trustpilot.com Sep 30, 2025

Read the policy carefully these people…

Read the policy carefully these people are con artists. 14 day calling off period is no existent. Do...

L
Lisa Croome
trustpilot.com Sep 30, 2025

We have had our touring caravan insured…

We have had our touring caravan insured with a ripe since we bought it in 2021. It was stolen in April this year and we have had a nightmare trying to...

A
Allan Stone
trustpilot.com Sep 30, 2025

Very straightforward and knowledgeable

Very straightforward and knowledge...

N
Nigel
trustpilot.com Sep 30, 2025

Easy to deal with

...

m
michelle
trustpilot.com Sep 30, 2025

Easy to follow online application- no…

Easy to follow online application-...

M
Mr Oakley
trustpilot.com Sep 30, 2025

Setting up the policy was…

Setting up the policy was straightforward on line and the quote was ver...

c
customer Paul Griffiths
trustpilot.com Sep 30, 2025

right products at a reasonable price on…

A very helpful and friendly agent on the phone understood exactly what it was I was looking for, d...

S
Steven Howarth
trustpilot.com Sep 30, 2025

Very easy to navigate site and purchase…

Very easy to navigate site and purchase a great value product, particularly...

C
Catherine Shaw
trustpilot.com Sep 30, 2025

I had my original quote which went up…

I had my original quote which went up £100 so I cancelled it. I got an email...

L
Lynne Smith
trustpilot.com Sep 30, 2025

Definitely Worth Trying!

Website easy to get to and to fill in all details. Quick to get a quote and much bette...

S
Steve Talland
trustpilot.com Sep 30, 2025

Easy to follow guidelines to insure…

Easy to follow guidelines to insure online at a great affordable...

a
anthony
trustpilot.com Sep 30, 2025

crooks.

decided to downsize my motorhome ripe demanded the remainder of the policy...

M
Mr Martin Anderson
trustpilot.com Sep 30, 2025

Very easy process arranging insurance…

Very easy process arranging insur...

M
Mr Michael Rutter
trustpilot.com Sep 30, 2025

Enquiry renewal

Enquiry renewal Just to confirm various policey details for what we will be covered or not. Gary was polit...

G
Graham
trustpilot.com Sep 30, 2025

Simple and clear

...

G
George Cruickshank
trustpilot.com Sep 30, 2025

I remember having caravan insurance…

I remember having caravan insurance with your company 5 years ago and never had since.I thou...

J
Julie Thomas
trustpilot.com Sep 30, 2025

Easy simple to insure would highly…

Easy simple to insure would highly recommend as...

M
MARK Lewington
trustpilot.com Sep 30, 2025

Dysfunctional claim handling process ~ Never again

I tried to claim following a fully videoed hit & run, the claim handling process was so dysfunctional it took approx 3 years to get some of the claim...

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Conclusion

Customer feedback for Ripe Insurance shows two clear patterns: many people find the website easy to use and the quotes competitively priced, especially for caravan, motorhome and park home cover. However several reviewers report serious difficulties with claims and with how certain policy terms and cancellations were handled. If you are considering Ripe Insurance, read the policy wording and cooling‑off/cancellation clauses carefully and ask in writing about the insurer’s claims process and any third‑party handlers used. For significant claims, document communications and consider comparing claims handling reputations across providers before purchase.