Ripe Insurance
Experiences & Reviews
Ripe Insurance is a UK insurer specialising in leisure and residential vehicle cover such as caravan, motorhome and park home insurance. The company offers online quotes and policies aimed at consumers seeking budget-friendly cover and quick digital purchase. Customers researching Ripe Insurance typically look for information on pricing, the online application process, policy terms and how claims are handled.
Overview & Key Metrics
Our Analysis
Service quality
Reviewers report mixed service: many praise helpful, clear staff; several describe slow or inconsistent claims handling that caused stress and delays.
Value for money
Most reviewers find premiums competitive and quotes good value; a minority report unexpected charges, disputes over cancellations or concerns about policy terms.
User experience
Users commonly report a straightforward website and quick online quotations and applications; issues mainly appear later when attempting to make a claim.
Product quality
Concerns centre on policy wording and claims outcomes: several reviewers describe disputed cover, contested cancellation handling or unsatisfactory claim resolutions.
Communication
Feedback splits: many customers praise polite, knowledgeable staff, yet multiple claimants report poor contact, delayed updates and problems with third‑party claims handlers.
Overall experience
Overall impressions divide: several customers report an easy purchase and good price; a notable minority describe stressful, prolonged or unresolved claim experiences.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 139 verified reviews (October 2022 – October 2025).
Great Serbice
"Gary was friendly, helpful and explain..."
Easy to follow online application- no…
"Easy to follow online application-..."
We have had our touring caravan insured…
"We have had our touring caravan insured with a ripe since we bought it in 2021. It was stolen in April this year and we have had a nightmare trying to..."
Read the policy carefully these people…
"Read the policy carefully these people are con artists. 14 day calling off period is no existent. Do..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Collected.reviews (119) · Trustpilot (20) · Quotes shortened · As of: October 2025
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Great Serbice
Gary was friendly, helpful and explain...
Read the policy carefully these people…
Read the policy carefully these people are con artists. 14 day calling off period is no existent. Do...
We have had our touring caravan insured…
We have had our touring caravan insured with a ripe since we bought it in 2021. It was stolen in April this year and we have had a nightmare trying to...
Very straightforward and knowledgeable
Very straightforward and knowledge...
Easy to deal with
...
Easy to follow online application- no…
Easy to follow online application-...
Setting up the policy was…
Setting up the policy was straightforward on line and the quote was ver...
right products at a reasonable price on…
A very helpful and friendly agent on the phone understood exactly what it was I was looking for, d...
Very easy to navigate site and purchase…
Very easy to navigate site and purchase a great value product, particularly...
I had my original quote which went up…
I had my original quote which went up £100 so I cancelled it. I got an email...
Definitely Worth Trying!
Website easy to get to and to fill in all details. Quick to get a quote and much bette...
Easy to follow guidelines to insure…
Easy to follow guidelines to insure online at a great affordable...
crooks.
decided to downsize my motorhome ripe demanded the remainder of the policy...
Very easy process arranging insurance…
Very easy process arranging insur...
Enquiry renewal
Enquiry renewal Just to confirm various policey details for what we will be covered or not. Gary was polit...
Simple and clear
...
I remember having caravan insurance…
I remember having caravan insurance with your company 5 years ago and never had since.I thou...
Easy simple to insure would highly…
Easy simple to insure would highly recommend as...
Dysfunctional claim handling process ~ Never again
I tried to claim following a fully videoed hit & run, the claim handling process was so dysfunctional it took approx 3 years to get some of the claim...
Conclusion
Customer feedback for Ripe Insurance shows two clear patterns: many people find the website easy to use and the quotes competitively priced, especially for caravan, motorhome and park home cover. However several reviewers report serious difficulties with claims and with how certain policy terms and cancellations were handled. If you are considering Ripe Insurance, read the policy wording and cooling‑off/cancellation clauses carefully and ask in writing about the insurer’s claims process and any third‑party handlers used. For significant claims, document communications and consider comparing claims handling reputations across providers before purchase.