Many customers describe a fast, straightforward online buying process with clear site navigation. Reviewers often mention competitive premiums and simple application questions. Another set of reviews reports denied claims, delayed or unpaid payouts, and disputed guidance from claims staff. These claim experiences contrast sharply with the often positive buying feedback.
Examples from available reviews (Nov 2010 – Mar 2026).
The website was easy to navigate and use.
“Easy to Navigate”
Insurance provided great cover at a good price.
“Great cover and a good price”
Customer service was helpful and resolved issues immediately.
“I found that the customer service was very good and sorted out my issues straight away.”
Luggage claim after armed robbery unpaid for months despite requests.
“3 months on I've not been paid a penny”
Several reviews mention helpful support that quickly fixed account or medical-data errors. A separate cluster describes claim denials, long-running unpaid luggage claims, and advice customers say was wrong and left them without cover. Reviews point to a clear gap between routine account help and more complex claims handling.
Many reviewers say they found competitive or lower premiums through comparisons and top-listed results. A small number felt some policies were expensive for the cover provided, but these comments are uncommon. Price appears to be a main reason people choose the product.
Many reviews point to an easy-to-use website, clear step-by-step guidance, and a quick online checkout. Customers often say the application questions were simple and the process ran smoothly. Only a few mention technical issues or checkout failures.
Several comments say higher-tier policies offered enough cover for their needs. Other reviews highlight restrictive wording, small-print exclusions, and narrow definitions around personal possessions. These concerns about cover limits show up mainly in the quality-focused reviews.
Some customers say they did not receive key post-purchase details such as policy numbers and contact information. Several claim-related complaints describe unclear or slow updates during the claims process. These communication problems appear more around claim resolution than during the initial sale.
Many customers describe a smooth purchase and good value at the point of sale. Others report denied claims, drawn-out disputes, and poor communication during claims, which lowered satisfaction. Overall, reviews show a clear split between satisfaction when buying and frustration when claiming.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviewcentre (9) · Quotes shortened · As of: March 2026
Service was quick and efficient to use.
“Quick and efficient”
Customer is satisfied with their insurance policy.
“I am very with my insurance policy from insurewithe thanks”
Application was easy with wide cover choices and cost savings.
“It was easy to complete the application.”
Support quickly corrected a medical information mistake over the phone.
“This was completed quickly and without fuss.”
The website was easy to navigate and use.
“Easy to Navigate”
The process was very straightforward and simple.
“Very straightforward”
Customer service was very good and helpful.
“Very good and helpful”
Easy online purchase, with hope not needing to claim.
“Easy to buy online. Hope we don’t have to claim.”
Premiums were competitive and reasonable for travel insurance.
“Very competitive and reasonable premium cover for our travelling insurance.”
Did not receive policy number or contact details, requested by email.
“I haven't received details: policy number. contact details etc. Please email me with these”
Comparison showed their price was good.
“Did a comparison. Price good 4#”
Insurance provided great cover at a good price.
“Great cover and a good price”
System was very simple and user-friendly.
“Very simple user-friendly system”
Process was easy and uncomplicated.
“Easy and uncomplicated”
Good value policy that was easy to arrange.
“Good value, easy to arrange.”
Chose the first option which offered a good price.
“It was the first on the list and a good price.”
Questions were easy and simple to answer.
“Question where easy and simple”
Was the cheapest quote for an 80-year-old with health issues.
“this was the cheapest for a 80 year old with health issues.”
Website provided good, reasonably priced travel insurance and was easy.
“it had everything i was looking for at a good price, it was so easy to do on line.”
Website easy to use with reasonable prices.
“Easy to use website and reasonable prices.”
Claim process delayed and unhelpful after robbery, causing frustration.
“now appear to be resorting to victim blaming and deflection”
Found a reasonable price via a comparison site for medical conditions.
“Got a quote from Compare the Meerkat very reasonable price”
Company refused payout for cancelled holiday after parent's end-of-life care.
“Insure With Ease will take your money”
Found the policy much cheaper than other providers.
“Alot cheaper than others”
Purchase process was very easy and cheapest option.
“Very easy to purchase and cheaspest”
Policy was easy to arrange and offered a good price.
“Very easy to arrange , good price”
The website was easy to navigate and use.
“Easy to navigate the site.”
Customer service was helpful and resolved issues immediately.
“I found that the customer service was very good and sorted out my issues straight away.”
Process was very easy and user-friendly.
“A+++ so easy”
Application was easy and straightforward with good price.
“Easy, straightforward application and good price for the cover we need”
Website easy to navigate and offered good value.
“Website easy to navigate and very good value”
Booking the insurance was very straightforward and simple.
“Very straight forward to get our insurance booked.”
Purchase process was straightforward and easy.
“The process was straightforward and easy enough.”
Easy to purchase with a good quote.
“Easy to purchase good quote”
Service was easy to use and reasonably priced.
“It was easy to use and reasonable”
Website was totally easy to navigate for booking insurance.
“Totally easy to navigate to book travel insurance”
Process was informative, quick and easy.
“Very informative and quick and easy”
Service was quick, simple and straightforward.
“Quick simple and straightforward”
Website easy to use, competitively priced with good follow-up service.
“Ease of use website, very competitive price for travel insurance, good follow up customer service.”
Step-by-step guide made buying insurance easy and reassuring.
“Very easy step by step guide and got exactly the insurance myself and my wife needed.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
InsurewithEase runs an online insurance platform for UK customers. It provides web-based quotes and purchase journeys and posts policy documents and terms on its website. Customers can contact support by phone or email for policy questions and claims. Product pages list cover types, excess levels, and exclusions to help shoppers compare options.