Car Windows insurance cover - Insurance4carhire
For the last 2 years, I have enjoyed exceptional services from this company. The registration was easy and fast, premiums are reasonable, great customer care support team. The last time I had an accident in a hired car they really helped me. The claiming process was so fast and painless. However, the second time had some difficulties. It was very disappointing having to wait for another whole month before the claim was approved for compensation I had to keep on calling, emailing but they cared less. It was challenging on my end. I wasted a lot of time and resources trying to have the windows replaced. Though I was finally compensated, I decided to look for an alternative insurance cover provider.
Insurance4carhire
Reviews & Experiences
Customer feedback shows consistent strengths in the online buying and renewal process and frequent reports of good value compared with rental-desk insurance. Multiple reviewers describe successful, timely claim payments, which supports reliability of the product when claims are handled promptly. However, several reviews flag slow claim responses and problematic automated emailing or lack of timely replies; those are recurring issues to consider. If you’re considering Insurance4carhire, weigh the generally easy purchase experience and cost savings against the small but notable risk of delayed claim handling and check what direct contact channels are available before buying.
Overview & Key Metrics
Featured Reviews
Examples from available reviews (Nov 2021 – Oct 2025).
Used to be good, now rubbish to claim from. - I used to use Insurance4carhire years ago, and they were excellent. I made one small claim in about 15 years which they dealt with quickly. I've used...
Recommended! - Good value insurance and paid...
PLEASE STOP THE EMAILS!! - Personally I havent used the insurance for car hire yet as I don't need it until next week but I did email the helpline at info@insurance etc etc (no...
What reviewers often mention
Service quality
Most reviewers describe quick, helpful claim handling and good service when a claim is processed; a minority report slow or delayed claim resolutions.
Value for money
Many reviews highlight competitive pricing and savings compared with rental-desk cover; returning customers frequently cite good value.
User experience
Purchase and renewal are repeatedly described as easy and fast, with immediate cover and straightforward online forms reported by multiple reviewers.
Product quality
Reviewers often report the policy actually pays out and provides the expected cover; a few express uncertainty about how claims would be handled.
Communication
Some customers praise friendly human contact, but several reviews report excessive automated emails or no timely responses from the insurer.
Overall experience
Most reviewers recommend the insurer for peace of mind and repeat use; a smaller group cite claim delays or contact problems affecting overall satisfaction.
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
Car Hire Excess Policy - The process of renewal was easy to co...
Used to be good, now rubbish to claim from. - I used to use Insurance4carhire years ago, and they were excellent. I made one small claim in about 15 years which they dealt with quickly. I've used...
easy to purchase, good value and option...
Strong Recommendation from a Trusted Friend - Like any insurance, the true test comes when you want to make a claim. F...
No idea what would happen if I had to c...
It was easy to purchase the insurance. hopefully I wont need to clai...
Recommended! - Good value insurance and paid...
Easy to renew and so far not had to clai...
Very reputable company - Very easy to deal with. No complicated forms and having experienced making a claim in the past, what I thought would be a difficult process turned out...
PLEASE STOP THE EMAILS!! - Personally I havent used the insurance for car hire yet as I don't need it until next week but I did email the helpline at info@insurance etc etc (no...
Used this company for years - I have been with this company for about 8 years before it came under Swinton I have never needed to use the cover (touch wood) in a car hire issue I p...
Excellent service and very easy renewal - ...
Peace of mind. - Sadly, I had to make a claim on my first policy, but I was told not to worry and it would be taken care of. And it was sorted out very quickly. I've b...
Liked the price and ease of purchasing policy. Unhappy with inability to contact...
Easy to purchase the policy with immediate cover. I have had the same policy before but ha...
Peace of mind - Was recommended this insurance by a friend as car hire people charge extortionate price for extra insurance, especially in Italy. It is a great altern...
Saves a fortune on hire car excess insurance - Their annual care excess insurance saves you a fortune on hire car point...
Returning customer -...
Excellent service and value for money
After using company before an…
Sources and methodology
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
About Insurance4carhire
Insurance4carhire offers car-hire excess insurance policies sold online to consumers who want cover for rental-car excesses. The provider’s offering is commonly used by holidaymakers and frequent renters seeking an alternative to point-of-sale rental insurance. Prospective buyers looking at reviews will typically want to assess claims handling, purchase/renewal ease, value versus desk insurance and how the company communicates during a claim.